Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Elk Grove Village, Illinois, United States · On-site
$24/hr–$26/hr
Entry level
WHO WE'RE LOOKING FOR Every day at our clinic, someone hits a goal they've been chasing for years. They lose the weight. They get off the medication. They feel like themselves again. You're a big part of why that happens…
Skills: Multi-tasking, Customer service, Sales, Scheduling, Communication
Overview Are you mechanically inclined and passionate about technology? Do you enjoy solving problems and helping people? Join us at Konica Minolta as a Office Systems Associate 2! We partner with our clients to design t…
About Company: For over 40 years, Quest Food Management Services has been a leading food service provider serving K-12 schools, higher education institutions, corporate dining programs, and event venues. Quest is consist…
POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for …
Skills: Customer service, Reservation management, Cash handling, Communication, Problem solving
Benefits: * $15.00 - $22.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 …
Benefits: * $15.00 - $22.00 p/hr *Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 d…
Benefits: * $15.00 - $22.00 p/hr *Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 d…
About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return hom…
Skills: Customer service, Communication skills, Problem-solving, Attention to detail, Booking systems
sweetgreen
Restaurant General Manager
Skokie, Illinois, United States · On-site
Mid level
A Healthier Future Starts With You As a Head Coach (General Manager), you're the leader, strategist, and mentor of your store. You'll inspire your team, drive operational excellence, and deliver exceptional guest experie…
Retail Sales Associate, Randhurst Village - Full Time
Mount Prospect, Illinois, United States · On-site
$15/hr–$19/hr
Entry level$5.0B raised
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Customer service, Sales, Communication, Product knowledge, Relationship building
Seasonal Fulfillment and Receiving Support Associate, Old Orchard
Skokie, Illinois, United States · On-site
$15/hr–$19/hr
Entry level$5.0B raised
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Retail sales, Customer engagement, Hospitality, Product knowledge, Communication
SALARY $126,576.04 POSITION SUMMARY Directs, manages, coordinates and integrates the functions and activities of Control Center Bus, Rail, Power, Rail Customer Service Representative/Security Controllers, and Communicati…
OverviewManages the daily activities of Patient Admitting, ED Registration and ambulatory clinics to ensure high-quality customer service and to improve the revenue cycle activities for coding, billing and documentation.…
Position Title: Host / Hostess - Jake Melnick's Pay Range: $17.05 to $20.50 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1547585. The advertised …
Job Description Aramark Healthcare+ is seeking a Food Service Director. The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Over…
Skills: Team Leadership, Budget Management, P&L Management, Food Service Operations, Client Relationship Management
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and tr…
Skills: Windows Operating Systems, Microsoft 365, Active Directory, Azure AD, Networking
The Patient Services Representative performs essential customer service and business office functions, including patient registration, insurance verification, and appointment scheduling. They also manage medical records and serve as a liaison between patients and the medical practice to ensure a safe and confidential environment.
Requirements
Candidates must have a high school diploma or GED equivalent and zero to two years of customer service experience. A bachelor's degree and prior physician office experience are preferred, along with a working knowledge of medical terminology.
Full job description
Company Description
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
The Patient Services Representativereflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Performs customer service functions in the medical practice office. Ensures highest level of customer service is provided to the patients and company representatives over the phone and in person. Performs business office responsibilities.
Responsibilities:
Greets patients as they enter the office. Obtains required patient information and performs patient registration, including verifying insurance information and collecting co-pays and outstanding balances.
Obtains and updates patient demographic information and company information from all patients.
Answers phone and schedules appointments.
Directs and documents patient calls as appropriate.
Coordinates scheduling of outside testing for patients.
Serves as liaison between patient and practice.
Provides back-up for scheduling appointments
Performs all aspects of daily work in a manner which contributes to and ensures an environment of patient safety and confidentiality.
Completes daily reconciliation report to assure charges have been entered correctly
Pulls charts and readies them for the next day appointments; files completed patient charts daily.
Files test/procedure results inpatient's medical record after physician has signed off on the results.
Liaisons with company representatives or potential employees to assure correct services are provided.
Reviews Epic chart prior to patient appointments making sure consents are within the past 12 months and the insurance card is current.
Responds to all medical record requests from patients, insurance companies, physician offices, subpoenas, and legal requests per protocol.
Responds to all medical record requests from patients, insurance companies, physician offices, subpoenas, and legal requests per protocol.
Qualifications
Required:
High school diploma or GED equivalent.
Zero (0) to two (2) years’ experience in a customer service position.
Preferred:
Bachelor’s degree.
One to three years prior Physician office experience required
Working knowledge of medical terminology.
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care. It encompasses the research, teaching, and patient care activities of the academic medical center. Sharing a commitment to superior quality, academic excellence and patient safety, the organizations within Northwestern Medicine comprise a combined workforce of more than 33,000 among clinical and administrative staff, medical and science faculty and medical students. Northwestern Medicine is comprised of more than 200 locations throughout the region, with five Northwestern Medicine hospitals ranked among “America's Best” by U.S. News & World Report, 2025 – 2026, our legacy of better medicine continues. What makes us better, makes you better.®
Offices: 251 E Huron St, Chicago, Illinois 60611, US · 300 Randall Road, Geneva, Illinois 60134, US · 25 N. Winfield Road, Winfield, Illinois 60190, US · 660 N Westmoreland Rd, Lake Forest, Illinois 60045, US · 1 Kish Hospital Dr, DeKalb, Illinois 60115, US
How much do Customer Service & Support jobs in Illinois pay?
Based on 3771 listings with disclosed salaries, most customer service & support jobs in Illinois pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Illinois right now?
There are currently 27,112 open customer service & support positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Illinois?
Companies currently hiring include Domino's, Albertsons Companies, Great Clips Inc., Starbucks, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Illinois?
Yes — 1860 of the 27112 open customer service & support positions offer remote or hybrid work (711 remote, 1149 hybrid).
How do I apply for Customer Service & Support jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Illinois