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Skills: Customer service, Produce knowledge, Inventory management, Merchandising, Quality control
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$16/hr–$22/hr
Part-time
401k plan, Medical coverage, Pharmacy coverage, Flexible spending account, Health savings account, Commuter benefits
Posted 8d ago
~40 hrs/week
Responsibilities
The Produce Associate is responsible for maintaining clean and attractive produce displays while ensuring high-quality standards for all products. They must also provide excellent customer service by assisting with special orders and engaging with shoppers.
Requirements
Candidates must be able to lift up to 50 lbs and work in varying temperatures ranging from 0 to 50 degrees. The role requires a flexible schedule including evenings, weekends, and holidays, along with strong communication skills.
Full job description
Opportunity for promotion
Company Overview:
Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. Heinen’s has now welcomed the fourth generation of owners into the company, which operates 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a corporate office (all located in Warrensville Heights, Ohio). Culturally, we are an associate-first company that emphasizes quality of life for every associate within the organization. We offer this through a competitive compensation package, professional development and leadership opportunities, paid time off, and balanced work schedules.
Retail Professional – Heinen’s Diamond Difference Standards:
As an associate of Heinen’s there are key components to learn, implement and master. Each of these are integral to the Heinen’s Brand and to your success. These are simple behaviors that help distinguish us as the premier supermarket in Northeast Ohio and Chicago.
Professional Appearance - Ensure you present yourself, your team, your products and your department in support of our Brand.
Acknowledge - Acknowledge customers with a smile and eye contact.
Evaluate - Develop the habit of evaluating store conditions on a continuous basis using our 5-Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.
Thank - Thank each other for a job well done to reinforce positive behaviors and attitudes to support your team.
Engage - Engage customers when appropriate.
Responsibilities:
Prioritize daily work based on varying business needs.
Acquire and share knowledge of produce.
Maintain a clean and safe work environment for all customers and associates.
Culls department for quality control, scans and records shrink.
Take and fill special orders for customers.
Put away orders.
Plan attractive produce displays, using color and texture to enhance the department.
Order product.
Pull shrink daily.
Stock, rotate, and merchandise product.
Maintain up-to-date knowledge of products within the department.
Perform other duties as assigned.
Qualifications:
Possess excellent written and verbal communication skills.
Possess a sense of urgency and the ability to work independently to achieve daily tasks.
Comply with all company policies and standards.
Possess the ability to work with minimal supervision.
Be production driven with the ability to work continuously on repetitive tasks, while standing.
Possess the ability to frequent lift and/or move up to 50 lbs.
Possess the ability to work in temperatures ranging from 0 to 50 degrees.
Must be willing to work the number of hours required to meet company objectives, with the understanding that occasionally business needs will require additional time.
Must be willing to work the non-traditional five-day work schedule, including Saturday, Sunday and evenings.
Illinois Benefits Information
Retirement Plan
Company-sponsored 401k plan for eligible full-time and part-time associates. 5% company match.
Healthcare Benefits
Medical and Pharmacy coverage for full-time associates.
Flexible Spending and Health Savings Account options, as well as Commuter Benefit options.
Company-provided Dental and Vision coverage for full-time and part-time associates.
Paid Time Off
Paid Time Off, including paid sick time.
Insurance
Company-paid life, short and long-term disability insurance.
Work-Life Balance
Flexible schedules.
Biweekly scheduling for better work predictability.
Closed on 7 major holidays.
Growth and Development
Daily professional development and growth opportunities, including leadership development for all associates.
Wellbeing
Company-provided associate assistance program.
Family, Parental and Personal Leave options.
Discounts
20% discount on Heinen's products.
Heinen’s, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.
How much do Customer Service & Support jobs in Illinois pay?
Based on 3771 listings with disclosed salaries, most customer service & support jobs in Illinois pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Illinois right now?
There are currently 27,112 open customer service & support positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Illinois?
Companies currently hiring include Domino's, Albertsons Companies, Great Clips Inc., Starbucks, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Illinois?
Yes — 1860 of the 27112 open customer service & support positions offer remote or hybrid work (711 remote, 1149 hybrid).
How do I apply for Customer Service & Support jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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