Remote Customer Support Representative / Live Chat Agent
Philadelphia, Pennsylvania, United States · Remote Solely
$27/hr–$40/hr
Entry level
Remote Customer Support Representative / Live Chat Agent Job Overview Audacy, a leading digital media company specialising in audio entertainment, is seeking a dedicated and professional Remote Customer Support Represent…
Skills: Customer support, Live chat, Communication skills, Technical troubleshooting, CRM systems
U.S. Legal Support
Senior Trial Technician
Philadelphia, Pennsylvania, United States · Hybrid
Senior
Senior Trial Technician Location: Philadelphia, PA About TrialQuest TrialQuest, a subsidiary of U.S. Legal Support, combines legal strategy, technology, and creative storytelling to help attorneys present compelling case…
Skills: Trial presentation, Courtroom technology, Video production, Video editing, Exhibit preparation
Publicis Groupe Holdings B.V.
Senior Associate, Strategy
Philadelphia, Pennsylvania, United States · Hybrid
$54k–$72k/yr
Mid level
Company Description PHM is the leading health media agency in the US, built for the modern healthcare experience. Here, industry depth meets media scale, where data becomes direction, where creativity and storytelling br…
Skills: Media planning, Media buying, Strategic presentations, Data analysis, Audience insights
Publicis Groupe Holdings B.V.
Senior Associate, Paid Search
Philadelphia, Pennsylvania, United States · On-site
$61k–$84k/yr
Mid level
Company Description PHM is the leading health media agency in the US, built for the modern healthcare experience. Here, industry depth meets media scale, where data becomes direction, where creativity and storytelling br…
Skills: Paid search, SEM campaign management, Budget management, Keyword research, Ad copy creation
Philadelphia, Pennsylvania, United States · On-site
$65k–$80k/yr
Entry level
Business Development Executive About The Role: BuzzTech Media is a digital solutions company dedicated to helping businesses and professionals manage their workloads more efficiently. We are seeking driven Business Devel…
Skills: Lead generation, Relationship building, Sales, Communication, CRM tools
Philadelphia, Pennsylvania, United States · On-site
Senior+$9.1B raised
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin…
Skills: AI Strategy, Business Transformation, Executive Communication, Operating Model Redesign, Change Management
Musical Instrument (Piano, Guitar) Instructor for K-12 After School
Philadelphia, Pennsylvania, United States · On-site
$80/hr–$100/hr
Entry level$5M raised
About Togetherhood At Togetherhood, we’re building something special: a vibrant marketplace where passionate educators meet schools and communities hungry for enrichment. Whether it’s arts & crafts, basketball, breakdanc…
Skills: Piano, Guitar, Music instruction, Curriculum development, Classroom management
Philadelphia, Pennsylvania, United States · On-site
Mid level
Role Summary FP Movement is seeking a Color Designer! The Color Designer reports to the Assistant Director of Color and plays a key role in shaping the seasonal color direction for FP Movement. Partnering closely with De…
Skills: Color design, Trend research, Color palette development, Adobe Creative Suite, Illustrator
Publicis Groupe Holdings B.V.
Associate Director, Strategy
Philadelphia, Pennsylvania, United States · Hybrid
$81k–$117k/yr
Senior
Company Description PHM is the leading health media agency in the US, built for the modern healthcare experience. Here, industry depth meets media scale, where data becomes direction, where creativity and storytelling br…
Skills: Media planning, Media strategy, Cross-channel media planning, HCP media planning, Pharma media planning
Philadelphia, Pennsylvania, United States · On-site
$90k–$105k/yr
Senior
Company Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there …
Skills: Public relations, Crisis communications, Media relations, Social media management, Strategic planning
Philadelphia, Pennsylvania, United States · On-site
$3k/yr
Entry level
POSITION SUMMARY The Pennsylvania Horticultural Society seeks an Experience & Engagement intern who will gain hands-on professional development and valuable experience in event planning for a thriving nonprofit organizat…
Skills: Event planning, Event logistics, Customer service, Project management, Communication
Philadelphia, Pennsylvania, United States · On-site
$3k/yr
Entry level
POSITION SUMMARY The Pennsylvania Horticultural Society seeks a Competitive Classes intern who will gain hands-on professional development and valuable experience in event planning for a thriving nonprofit organization. …
Skills: Event planning, Logistics, Customer service, Project management, Communication
Philadelphia, Pennsylvania, United States · On-site
$2k/yr
Entry level
POSITION SUMMARY: The Pennsylvania Horticultural Society (PHS) seeks a part-time Public Relations Intern to work closely with the Manager of Public Relations and Communications. The internship will run from September 202…
Skills: Public Relations, Communications, Writing, Media Relations, Social Media
Philadelphia, Pennsylvania, United States · On-site
$3k/yr
Entry level
POSITION SUMMARY The Pennsylvania Horticultural Society seeks a Design Team Intern to help bring the 2027 PHS Philadelphia Flower Show to life. This is an exciting, hands-on opportunity to gain professional development a…
Skills: Adobe Creative Cloud, InDesign, Photoshop, Illustrator, Microsoft Excel
Philadelphia, Pennsylvania, United States · On-site
Senior
About You You are a strategic, highly organized marketing professional who thrives on transforming business objectives into thoughtfully executed marketing initiatives. You combine creativity with operational excellence,…
Company description PHM is the leading health media agency in the US, built for the modern healthcare experience. Here, industry depth meets media scale, where data becomes direction, where creativity and storytelling br…
Skills: Paid social media, Campaign management, Meta, Twitter, Linkedin
Publicis Groupe Holdings B.V.
Senior Associate, Paid Social
New York, New York, United States · Hybrid
Mid level
Company description PHM is the leading health media agency in the US, built for the modern healthcare experience. Here, industry depth meets media scale, where data becomes direction, where creativity and storytelling br…
Skills: Paid social media, Campaign management, Data analysis, Budget management, Meta
Philadelphia, Pennsylvania, United States · Hybrid
Entry level
Position Overview Leigh & Co. Events is seeking organized, professional, and client-focused Assistant Wedding Planners to support our Lead Planners in executing exceptional wedding days. Assistant Wedding Planners play a…
Philadelphia, Pennsylvania, United States · Hybrid
$146k–$272k/yr
Senior$18B raised
Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders …
Philadelphia, Pennsylvania, United States · On-site
Mid level
Role Summary Maintains awareness of trend, shares research and inspiration with team (social media, retail experience, home style, competitive shopping and vintage exploration as it relates to the UO product) Brand ambas…
Skills: Adobe Illustrator, Adobe Photoshop, SolidWorks, Graphic design, Product development
Remote Customer Support Representative / Live Chat Agent
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$27/hr–$40/hr
Full-time
Competitive salary, Supportive work environment, Career development opportunities
Posted 12d ago
~40 hrs/week
Remote in United States
Responsibilities
The representative will provide professional customer support via live chat and other digital channels to ensure a positive user experience. They are responsible for troubleshooting technical issues, documenting interactions in a CRM, and escalating complex problems to internal teams.
Requirements
Candidates must have proven experience in a customer support or helpdesk role with strong written communication skills. Proficiency in using live chat software and CRM systems is required, along with the ability to work independently in a remote setting.
Full job description
Remote Customer Support Representative / Live Chat Agent
Job Overview
Audacy, a leading digital media company specialising in audio entertainment, is seeking a dedicated and professional Remote Customer Support Representative to join our team. As a key member of our support staff, you will be the first point of contact for our listeners, providing exceptional service primarily through live chat. You will play a crucial role in ensuring a seamless and positive user experience across our network of radio stations, podcasts, and digital platforms. This is a full-time, remote position, offering the flexibility to work from home while being part of a dynamic and innovative team. We are looking for a proactive individual with excellent communication skills and a passion for helping others.
This role offers a competitive salary of $27 - $40 USD per hour.
Key Responsibilities
Respond promptly and professionally to customer enquiries via live chat, email, and other digital communication channels.
Provide accurate and helpful information regarding Audacy’s products, services, and content.
Troubleshoot and resolve technical issues related to streaming services, mobile applications, and website functionality.
Efficiently manage and prioritise multiple customer conversations simultaneously.
Document all customer interactions, issues, and resolutions accurately within our CRM system.
Identify recurring customer issues and escalate complex problems to the appropriate internal teams for resolution.
Gather customer feedback to help our product and content teams improve the overall user experience.
Maintain a high level of customer satisfaction by demonstrating empathy, patience, and a deep understanding of our services.
Qualifications and Skills
Proven experience in a customer support, helpdesk, or similar client-facing role, with a strong emphasis on written communication.
Exceptional written and verbal communication skills in English, with a keen eye for detail and grammar.
Demonstrable experience using live chat software and CRM systems.
Strong problem-solving skills and the ability to think critically to find effective solutions for customers.
The ability to work independently and manage your time effectively in a remote setting.
A patient, empathetic, and customer-focused attitude.
Familiarity with digital media, streaming services, or the audio entertainment industry is highly desirable.
Proficiency with standard office software and the ability to learn new systems quickly.
Benefits
Audacy is committed to the well-being and growth of our employees. We offer a competitive salary and a supportive work environment where you can develop your skills and advance your career in the digital media industry. Join us and become part of a team that is passionate about delivering engaging audio experiences to listeners across the United States.
How many Creative & Media jobs are open in Philadelphia, PA right now?
There are currently 427 open creative & media positions in Philadelphia, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Creative & Media roles in Philadelphia, PA?
Companies currently hiring include Publicis Groupe Holdings B.V., Comcast, Anthropologie Europe, Urban Outfitters Europe, Evolution, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Creative & Media jobs in Philadelphia, PA?
Yes — 158 of the 427 open creative & media positions offer remote or hybrid work (25 remote, 133 hybrid).
How do I apply for Creative & Media jobs in Philadelphia, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.