Director, Strategic Projects - Global Payment Operations
Toronto, Ontario, Canada · On-site
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Skills: Project management, Global payment operations, Change management, Stakeholder management, Data analysis
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Director, Strategic Projects - Global Payment Operations
The Director will lead high-profile improvement projects within global payment operations to enhance operational performance and drive business transformation. They are responsible for conducting data-driven analyses, managing stakeholder relationships, and ensuring projects meet defined metrics and compliance standards.
Requirements
Candidates must hold a Bachelor’s degree in Business, Finance, or a related field and possess at least 7 years of experience in operational teams or client management. Strong skills in change management, strategic thinking, and communication are essential for this leadership role.
Full job description
Director, Senior Projects – Global Payment Operations
Corpay is currently looking to hire a Director, Senior Projects within our Global Operations department. This position falls under our Cross-Border line of business. Coming from a background in Financial Services and specifically with complex global payment operations, you will be working on a number of high profile improvement projects within the operations team. This is a high-profile role that will report directly to the SVP, Global Operations and works and collaborates cross-functionally across the global business.
How We Work
As a Director, Senior Projects, Corpay will set you up for success by providing:
Assigned workspace in our designated Toronto office location
Company-issued equipment
Formal, hands-on training
Role Responsibilities
The responsibilities of the role will include:
Ensuring the timely delivery of projects, that meet or exceed the agreed-upon metrics and/or goals
Acting as a key driver for change within the business units aligned to supporting project execution and toll-gating
Helping all impacted departments to learn, understand, and grow with the transformation
Conducting in-depth analyses, including data collection, data analyses, and synthesis of data to generate key insights for projects
Developing presentations for senior management to facilitate discussions on project or program progress, results and any additional assistance needed from them
Generating insights based on tools including (but not limited to) customer interviews, market research, discussions with subject matter experts, focus groups, and surveys
Ensuring disciplined, data-driven, well-documented approaches to improving end-to-end operational performance led by voice of the customer
Quantifying impact of projects on financials, productivity, customer experience and compliance
Promoting a risk-aware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and processes
Developing and maintain positive relationships with senior leadership
Qualifications & Skills
Bachelor’s degree in Business, Finance, or related field
At least 7 years of experience in leading operational teams and/or client management function
Experience in change management and stakeholder management
Strong oral and written communication, interpersonal, presentation and organization skills
Ability to effectively communicate with all levels of staff, management, and senior leadership
Highly motivated to take ownership and drive initiatives with minimal direction
Capacity to think strategically and innovatively
Benefits & Perks
Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one
Optional company match RRSP program
Virtual fitness classes offered company-wide
Robust PTO offerings including major holidays, vacation, sick, personal, and volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes
Pay Transparency
This salary range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience, training, licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum salary range is $110,000 - $150,000 CAD plus an annual bonus.
#LI-Corpay
#LI-AM1
About Corpay
Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.
At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.
As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.
Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.
Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.
Use of Artificial Intelligence in Hiring
Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.
Candidate Privacy Notice
For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.
Pay Philosophy
Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.
Related keywords
Global Payment OperationsStrategic ProjectsFinancial ServicesChange ManagementStakeholder ManagementData AnalysisOperational PerformanceRisk ManagementComplianceCross-Border PaymentsProject ExecutionVoice of the CustomerBusiness TransformationStrategic PlanningOperations ManagementClient Management
Corporate payments | AP automation | Commercial cards | FX | Expense management | Workforce lodging
Industry
Financial Services
Company size
10,001+ employees
Headquarters
Atlanta, Georgia
LinkedIn followers
298,044
Total funding
$300M
Corpay (NYSE: CPAY) is a global leader in business payments, helping companies simplify and control vendor payments, international payments, and employee payments through modern financial technology solutions designed to help businesses move faster, smarter, and with greater confidence.
Employee Payments: Corpay helps businesses manage every aspect of employee and operational spend through expense management, corporate credit cards, vehicle payments, and workforce lodging solutions. From T&E and fleet spend to lodging and travel management, Corpay delivers real-time visibility, stronger controls, fraud mitigation, and streamlined workflows that help teams stay productive and keep business moving.
Vendor & B2B Payments: Corpay simplifies accounts payable processes with industry-leading AP automation, vendor management, virtual cards, ACH, checks, and integrated payment workflows. Our fully managed solutions reduce manual processes, protect against AP and AR risk, and integrate seamlessly with ERP platforms like NetSuite, SAP, Sage Intacct, and Microsoft Dynamics, helping finance teams operate more strategically while keeping payments and operations moving forward.
International Payments: Corpay’s cross-border payment solutions help companies navigate international transactions and FX risk with confidence. From global payments and currency risk management to multi-currency accounts (MCAs), global invoice automation, and emerging stablecoin payment rails, Corpay enables businesses to move money across borders with greater visibility, efficiency, and control.
With cutting-edge technology, global expertise, and reliable customer support, Corpay helps companies save time, reduce costs, improve cash flow visibility, and mitigate fraud across every area of business spending, helping finance teams around the world keep business moving.
Industries Served: Automotive, Construction, Education, Dealerships, Government, Healthcare, Manufacturing, Transportation, and more.
Offices: Atlanta, Georgia, US · Brentwood, Tennessee, US · Beaverton, Oregon, US · Toronto, Ontario, CA · Los Angeles, California, US