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VP/AVP, Strategy and Planning, Transformation Group, Transformation Data Strategy and Planning
Taipei, Taiwan · On-site
Senior$6.0B raised
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Full-time
bachelor degree, postgraduate degree
Posted 28d ago
Apply by Oct 14
~40 hrs/week
Responsibilities
Responsible for managing workspace experience and facilities operations for the market, balancing performance, cost, and risk mitigation. Accountable for vendor management and compliance across the FM portfolio to ensure service quality and customer satisfaction.
Requirements
Requires a Bachelor's degree in Facility Management or Business Administration with proven experience in vendor management and FM compliance. Candidates must possess strong communication skills and knowledge of sustainability solutions within a corporate workplace context.
Full job description
Functional Description
Real Estate Services manages HSBC’s global property portfolio of c. 22 million square feet. Our ambition is to create inclusive, digitally enabled spaces for meaningful collaboration and experiences, while ensuring safe, sustainable, and resilient operations for HSBC. Whether it is a customer entering a branch, or colleagues collaborating in an office, we help to ensure they have a positive experience.
People Responsibility: Yes
Reports To
Functional reporting to SVP AND HEAD OF REAL ESTATE SERVICES
Entity reporting to SVP AND HEAD OF REAL ESTATE SERVICES
Role Purpose
Responsible for effective workspace experience and facilities operations management for the market in line with the RES strategy, balancing performance, cost and risk mitigation. Accountable for vendor and compliance management across the FM portfolio, ensuring service quality and customer satisfaction.
Job Contents
Manage market FM operations and workspace experience in line with RES strategy and BAU requirements.
Lead vendor management as main point of contact; manage performance to contract scope and service levels.
Review, maintain and develop FM contracts; strengthen supplier relationships and recommend improvements/amendments.
Oversee delivery across Engineering, Cleaning, Maintenance/Operations, Sustainability, Moves & Changes, H&S, Small Projects and ad-hoc FM projects.
Proactively manage stakeholders across HSBC Businesses/Functions and RES to support planning, budgeting and service enhancements.
Manage operational risks, governance, controls and compliance with relevant legislation and internal requirements.
Implement performance/cost monitoring framework using MI and data analysis to drive change and innovation.
Act as secondary escalation point where unresolved FM issues may impact business operations.
Qualification Requirement
Bachelor’s degree in Facility Management, Business Administration, or related field (plus); advanced degree/certifications desirable.
Proven vendor management experience, ideally within facilities management or real estate.
Strong knowledge of FM compliance regulations and standards; ability to operate within governance and control frameworks.
Broad understanding of real estate supplier activities and challenges faced by large corporates; understanding of how banks operate.
Knowledge of CNZ/sustainability, energy conservation measures and sustainability solutions in a workplace context.
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
How many Administrative jobs are open in Taipei, Taiwan right now?
There are currently 354 open administrative positions in Taipei, Taiwan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Taipei, Taiwan?
Companies currently hiring include CTBC Bank, HSBC, DBS Bank, Marriott International Hotels, Inc., JLL, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Taipei, Taiwan?
Yes — 45 of the 354 open administrative positions offer remote or hybrid work (5 remote, 40 hybrid).
How do I apply for Administrative jobs in Taipei, Taiwan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.