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Secretary - Business Consulting PI - National - CBS - AWS - CNS Executive Assistants - Kolkata
Kolkata, West Bengal, India · On-site
Mid level
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Full-time
high school
Posted 5d ago
Apply by Sep 29
~40 hrs/week
Responsibilities
You will serve as the primary point of contact for customers, managing inquiries and resolving issues to ensure high satisfaction. Your role involves building and nurturing strong relationships to support the company's growth and success.
Requirements
Candidates should possess excellent communication and interpersonal skills with a strong orientation toward customer service. Proficiency in customer relationship management tools and the ability to handle feedback and complaints effectively are required.
Full job description
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its values. Your primary role is to establish and maintain strong relationships with our customers, ensuring their needs are met and their satisfaction is guaranteed. You will be the first point of contact, handling inquiries, providing product/service information, and resolving any issues that may arise. Your impact will directly contribute to the company's success and growth.
Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe. For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise.
Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.
With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider—we’re a committed partner driving meaningful impact every day.
We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
SHe-Box: https://shebox.wcd.gov.in/
Offices: SS Plaza, 74, 27th Main, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM Layout, Bengaluru, Karnataka 560068, IN
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