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Full-time
Annual Salary Reviews, Time Off in Lieu, Mileage Policy, Death in Service, Travel Saver Schemes, Sick Pay Scheme
Posted 30d ago
~35 hrs/week
Responsibilities
The role involves devising personalized support plans and coordinating community services to enhance the quality of life for older people. It also requires establishing referral partnerships with statutory and non-statutory agencies and managing service delivery through KPIs and CRM data.
Requirements
Candidates must possess a full clean driving license and their own car for community travel. While a background in older people-related fields is not required, strong alignment with the mission and excellent coordination skills are essential.
Full job description
Contract: Full time – Permanent
Location: Bandon
Working Hours: 35 Hours per week 5 over 7 days.
Salary: €37,000
Drivers license and own car is essential
This is a wonderful and exciting opportunity to join one of the most important charities in Ireland in a period when the need for our services has never been greater.
The successful candidate, upon commencing employment, will undergo a comprehensive induction and training programme to ensure readiness for the role's responsibilities and will have the opportunity to make a positive impact on the lives of numerous older people in Ireland.
Support Coordinators play a critical role in facilitating practical support and coordinating services for older people to address their challenges effectively. The role focuses on assessing needs, connecting with partners and coordinating services to ensure a comprehensive and targeted approach.
Support Coordinators are field based, and travel is required within the community. A clean driver’s license and own car is mandatory.
Responsibilities
Support Coordination
Provide support coordination by devising personalised support plans to address challenges and find solutions to enhance the older persons quality of life.
Provide access to ALONE’s services while coordinating and enabling older people to access other services in the community.
Advocate for older people's needs within health, social care, and welfare services, working to streamline access and enhance service delivery.
Partnership Engagement
Establish and nurture strong referral relationships with both statutory and non-statutory agencies in the designated area, fostering collaboration and access to a wider range of support services.
Develop and maintain efficient referral pathways for ALONE’s Support Coordination services, optimising service coordination.
Performance Management and Reporting
Adherence to ALONE's Quality management systems and policies, ensuring a consistent and high-quality service delivery approach.
Monitor and manage key performance indicators (KPIs), striving to achieve SMART targets that maximize the reach and impact of support services for older people.
Deliver thorough and timely reports on service developments, challenges and achievements.
Technology Integration
Manage the distribution and installation of technology that enhances older people's well-being and safety.
Data Management
Maintain records on ALONE’s CRM database, capturing essential details to inform service delivery and future strategies.
Essential skills & experience
The successful candidate will be able to demonstrate:
Demonstrated passion for improving the lives of older people and commitment to ALONE’s mission.
Problem-solving skills, focusing on efficient needs assessment and resource allocation.
Excellent communication abilities (both written and verbal), fostering partnerships and negotiating effectively with diverse stakeholders.
Proficiency in utilising technology and data management systems, enhancing service efficiency and reporting accuracy.
Good organisational and multitasking skills, with a solution-focused approach to complex challenges.
Keen attention to detail, enabling accurate record-keeping and effective service monitoring.
Enthusiasm for setting and achieving SMART targets that maximize the positive impact on older individuals.
Self-starter with a capacity to work well with stakeholders
Must have full clean driving licence and own transport.
A background in older people-related fields is not required. The key factor is a strong alignment with ALONE's mission and the ability to efficiently coordinate services and address challenges faced by older people.
Extra Benefits
Salary€37,000 per year
35 Hour week (core hours 9-5) –Full-time employees can enjoy a 35-hour working week
Annual Salary Reviews
Time Off in Lieu
Mileage Policy in place for applicable roles
Death in Service - after 6 months’ probation successfully completed
Travel Saver Schemes
Sick Pay Scheme - after 6 months’ probation successfully completed
Bike to Work Scheme
HSF Partnership
Comprehensive Training & Development
Bespoke Induction Programmes
Progression Opportunities
Further Education Opportunities
Employee Assistance Programme - ALONE provides a 24hour support programme for all our Employee’s.
GP telephone Advice
Virtual Doctor
Private Prescription Service
6 structured Counselling/ Emotional Wellbeing Service
Legal Helpline
The closing date for applications is Friday July 24th.
ALONE is an equal opportunities employer.
#SM
Related keywords
Support CoordinationOlder People CareCRM DatabaseKPIsSMART TargetsCase ManagementAdvocacySocial CareWelfare ServicesReferral PathwaysCommunity SupportQuality Management Systems
ALONE is an Irish national organisation that supports and empowers older people to age happily and securely at home.
Industry
Non-profit Organizations
Company size
201-500 employees
Founded
1977
Headquarters
Pleasants Street, Dublin 8
LinkedIn followers
10,870
ALONE is a national organisation that strives to enable older people to age at home, safely and securely, for as long as they wish.
We work with all older people, including those who are lonely, isolated, frail or ill, homeless, living in poverty, or are facing other difficulties.
We provide an integrated system of Support Coordination, Practical Supports, Befriending, a variety of Phone Services, Social Prescribing, Housing with Support, and assistive technology.
We use support plans, provide a point of contact for access to health, social care, housing, transport and other arising needs using technology and other services and activities to improve physical, emotional and mental wellbeing.
We have over 3,000 volunteers throughout the Country who conduct and provide practical supports to older people, visits and phone calls, linking older people into social activity and being a companion.
RCN:20020057
How many Administrative jobs are open in Cork, Ireland right now?
There are currently 60 open administrative positions in Cork, Ireland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Cork, Ireland?
Companies currently hiring include Deutsche Börse, Proofpoint, ALONE, EHS International Founded by Chris Mee, Eurofins Viracor, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Cork, Ireland?
Yes — 17 of the 60 open administrative positions offer remote or hybrid work (1 remote, 16 hybrid).
How do I apply for Administrative jobs in Cork, Ireland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.