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Carmel, Indiana, United States · On-site
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Carmel, Indiana, United States · On-site
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Carmel, Indiana, United States · On-site
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Carmel, Indiana, United States · On-site
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Carmel, Indiana, United States • On-site
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Leads the design, implementation, and scaling of the Centralized Services operating model to redistribute operational activities. Focuses on process redesign, technology evaluation, and managing pilot programs to improve business outcomes.
Requires a bachelor's degree and at least five years of experience leading complex cross-functional programs in operations and technology. PMP certification and experience in multifamily operations or business transformation are preferred.
Role and Responsibilities
The Centralized Services Program Manager leads the design, implementation, and scaling of Pedcor’s Centralized Services operating model. The role oversees pilot programs that redesign and redistribute selected operational activities between onsite teams and centralized service teams to deliver measurable business outcomes. Working closely with Pedcor Homes and Pedcor Management, the Program Manager’s initial efforts will focus on delinquency and collections, with future programs expected to include move-out administration, payment processing, applications and screening, and other operational functions. The role combines program management, process redesign, technology evaluation, implementation planning, and team leadership.
Primary Responsibilities
Success in this role will be measured through achievement of approved project milestones, successful launch and execution of pilot programs, operational performance improvements, stakeholder adoption, and development of scalable Centralized Services operating models.
Key measures may include:
Qualifications and Education Requirements
Preferred Skills
Additional Notes
Pedcor Investments (“PILLC”) was founded in 1987 and is the main multifamily development arm of the Pedcor Companies. PILLC, along with its affiliates, is active in the development, construction, management, and ownership of multifamily housing across 22 states with a focus on Section 42 tax credit housing. PILLC has established a reputation as an innovative developer with a solid history of compliance with IRC Section 42 property management. PILLC actively manages over $2B in real estate assets in conjunction with a multitude of investing and lending partners.Pedcor Management Corporation’s purpose is to provide quality management for multi-family real estate developments.
The ongoing philosophy at Pedcor Management Corporation continues to be as straightforward today as it was in 1987: provide quality affordable housing, produce professional results for our residents and our investors, positively impact the community in which we are located. Our communities stretch from coast to coast, including Alabama, Colorado, Illinois, Indiana, Iowa, Kentucky, Michigan, Missouri, Minnesota, Nebraska, North Carolina, Ohio, Oregon, Texas and Virginia. We strive to be the number one provider of Affordable Housing. P.M.C. provides the formulation and implementation of marketing strategies, new product delivery absorption, income and expense projections, personnel selection, training and direction, maintenance and formulation of management systems and procedures. In addition, P.M.C. provides site selection feasibility and unit design input and acts as construction liaison for ownership in the area of quality control and interim operations management. Pedcor Management Corporation is an Equal Housing Opportunity provider and Equal Opportunity Employer. Pedcor Management Corporation does not discriminate in housing, employment or advancement on the basis of race, color, religion, sex, national origin, disability, familial status or any other basis prohibited by law.
Offices: 770 3rd Ave SW, Carmel, Indiana 46032, US
There are currently 180 open administrative positions in Carmel, IN listed on Clera. New openings are added daily as companies post roles.
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