Carmel, Indiana, United States · On-site
The Lender Task Administrator position will partner with client and internal teams to ensure long-term professional relationships by providing day-to-day management of the CPI/LPI and review of the lender cycle. Working …
Skills: Workflow Management, Data Analysis, Issue Resolution, CPI/LPI Management, Communication
Carmel, Indiana, United States · On-site
The Client Experience Supervisor will lead the Client Experience team by providing coaching, guidance, and support through positive communication to employees. This individual will operate with a high sense of urgency an…
Skills: Team Leadership, Employee Coaching, Client Relationship Management, Issue Resolution, Performance Management
Carmel, Indiana, United States · On-site
We are seeking a meticulous and analytical individual to join our team as an Escrow Coordinator. The ideal candidate will have a keen eye for detail, exceptional analytical skills, and a thorough understanding of escrow …
Skills: Escrow Loan Servicing, Quality Control, Payment Accuracy Analysis, Root Cause Analysis, Regulatory Compliance
Carmel, Indiana, United States · On-site
The Senior HRIS Analyst plays a critical role in supporting and optimizing HR technology, serving as an experienced functional and technical resource within the HR Systems team. This role has strong hands-on system exper…
Skills: Workday Configuration, HRIS Management, Advanced Reporting, Business Process Optimization, Data Integrity
Carmel, Indiana, United States · On-site
The Senior-Level Software Engineer is responsible for developing and supporting the individual components within an application. They will coach and mentor less experienced software engineers and will often lead code rev…
Skills: C#, JavaScript Frameworks, Cloud Services, RESTful/SOAP Web Services, .NET Core MVC
Carmel, Indiana, United States · On-site
The Operational Readiness Engineer serves as the primary technical advisor for the organization's most strategic clients. This role is responsible for ensuring clients are operationally successful throughout their lifecy…
Skills: Enterprise Application Support, System Integrations, Incident Management, Service Delivery Frameworks, Operational Readiness Planning
Carmel, Indiana, United States · On-site
The HRIS Consultant is an essential role in leveraging best in class technologies to drive HR’s strategic initiatives. The HRIS Consultant will collaborate with various departments to implement/enhance HRIS processes and…
Skills: Workday Configuration, HRIS Management, System Implementation, Business Process Optimization, Data Integrity
Carmel, Indiana, United States · On-site
The Claims Assistant is an entry level position that partners with the Claims and Recovery Department providing front line administrative and general office support. Ideal candidates should possess strong attention to de…
Skills: Data Entry, Attention To Detail, Multitasking, Claims Processing, Customer Service
Carmel, Indiana, United States · On-site
The adjusting function of the Total Loss and Subrogation units is responsible for verifying coverage, evaluating damage, estimating total loss valuations ensuring maximum indemnification to client insureds. Under mid-lev…
Skills: Claims Adjusting, Total Loss Valuation, Subrogation, Negotiation, Claim Investigation
Carmel, Indiana, United States · On-site
The Senior Compensation Consultant serves as a subject matter expert on the Compensation team with a focus on implementing and administering compensation programs and providing consultation on compensation-related matter…
Skills: Compensation Analysis, Market Pricing, Workday, FLSA Compliance, Job Evaluation
Carmel, Indiana, United States · On-site
This position will serve as the assigned individual responsible for the service delivery and proactive monitoring of Key Performance Indicators for clients and accounts for both Real Estate and/or Vehicle lead Real Estat…
Skills: Client Management, KPI Monitoring, Risk Management, Escalation Management, Service Level Agreements
Dakota Dunes, South Dakota, United States · On-site
Insurance Processors interpret and accurately process insurance documents into Allied’s advanced tracking system for multiple financial-institution clients. Works in a busy, friendly and collaborative environment, ensuri…
Skills: Document Processing, Data Entry, Attention To Detail, Problem Solving, Insurance Processing
Carmel, Indiana, United States · On-site
This position is responsible for the overall management of vehicle titles and any documents related to the processing of vehicle titles on all total loss claims where branding of the title is required. This position will…
Skills: Title Processing, Quality Assurance, Compliance, Regulatory Research, Vendor Management
Carmel, Indiana, United States · On-site
The REPO Plus Claim Investigator is responsible for investigating and gathering information from outside insurance carriers (OICs) related to collateral being investigated for coverage by the REPO Plus department. The po…
Skills: Claims Investigation, Outbound Calling, Documentation, Coverage Analysis, Inventory Management
Carmel, Indiana, United States · On-site
The Lender Task Administrator position will partner with client and internal teams to ensure long-term professional relationships by providing day-to-day management of the CPI/LPI and review of the lender cycle. Working …
Skills: Work Flow Management, Data Analysis, Issue Resolution, Communication Skills, Organizational Skills
Carmel, Indiana, United States · On-site
The Senior Change Management Specialist is responsible for leading complex, enterprise-wide organizational change initiatives that support strategic business transformation and operational priorities. This role partners …
Skills: Organizational Change Management, Stakeholder Engagement, Change Impact Assessment, Resistance Management, Strategic Planning
St. Paul, Minnesota, United States · On-site
The Data Steward is responsible for ensuring Allied’s organizational data assets are reliable, secured and managed effectively. They play a critical role in implementing data governance policies and maintaining data qual…
Skills: Data Governance, Data Analysis, Data Profiling, Data Modeling, SQL
St. Paul, Minnesota, United States · On-site
$66k–$79k/yr
The Sales Enablement & Development Specialist position supports the Allied Field (150+ sales and service reps) with sales enablement activities, communications, and development opportunities. This position manages the sy…
Skills: Sales Enablement, System Administration, Sales Communication, Training And Development, Microsoft Office Suite
Carmel, Indiana, United States · On-site
Member of the corporate finance team responsible for recording financial transactions of the company to facilitate payment activity and to support the accuracy and completeness of the organization’s financial records. *J…
Skills: Financial Recording, Account Reconciliation, Journal Entries, Financial Reporting, Data Analysis
South Bend, Indiana, United States · On-site
This position is directly responsible for the support of the Bond and Property & Casualty product lines for claims. This encompasses working with underwriters, financial institutions and risk management on claims, tracki…
Skills: Claims Management, Bond Claims, Property & Casualty Insurance, Risk Management, Underwriting Support
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The Lender Task Administrator manages the day-to-day operations of CPI/LPI and the lender cycle to ensure accurate billings and notices. The role involves auditing notices, resolving complex client issues, and analyzing loan-level data to optimize product performance.
Candidates must have a high school diploma or GED, with an associate or vocational degree preferred. Less than 12 months of related experience is required, along with strong communication and organizational skills.
Process and audit notices, certificates, premium, images, client requests, and other aspects of day-to-day management of CPI and LPI.
Manage premium collection and refunding for timeliness and accuracy
Subject Matter Expert for internal employees on day-to-day operational questions pertaining to CPI/LPI. Forecast the client’s requirements to deliver exceptional service and solutions.
Identify, escalate, and manage tasks related to program impacts to the client, sales and loan servicing teams
Answer questions, correct errors, and resolve discrepancies. Follow up and resolve problems or issues relative to insurance coverage. Track and report this information to Management.
Track accounts to ensure timely processing, manage premium collection and refunding for timeliness and accuracy. Provide communication in response to issues presented. Assist with internal requests to research issues, determine root cause, and recommend procedures to eliminate/reduce repetition.
Ensure high standards of quality are maintained
Process queues/reports/products
Maintain timely workloads (SLA’s)
Other responsibilities and duties as assigned.
Ensure resolution of significant issues through the coordination and collaboration with internal teams
Research issues quickly and thoroughly to develop clear messaging based on data and facts; ability to present information effectively to client and internal teams
Mature critical thinking and analysis capabilities; able to evaluate information, identify key issues and solutions based on sound, practical judgement, experience, and common sense
Track and report any issues to management, and diligently follow through until resolution is achieved
Analyze loan level indicators for overall awareness and issue prevention; provide strategic guidance to optimize product performance and improve overall client experience
Review and analyze reporting for client portfolio; work directly with management to implement process changes
Accurately verify, key, and/or memo insurance information in relation to all product/coverage types (Vehicle, Flood, Windstorm, Hazard, etc.). Update loan history based on research and documentation received (either written or verbal). Accurately compose written information for loan histories.
Meet or exceed set goals and assigned workload expectations for productivity and quality
Other responsibilities and duties as assigned.
Strong communication skills; both verbal and written, necessary to develop and foster positive relationships with multiple internal teams and co-workers
Less than 12 months of related experience required.
High School Diploma or GED required
Associate's degree or Vocational or Technical School Degree preferred.
Be resourceful, assertive, detail-oriented, and highly self-motivated to resolve critical client servicing needs
Ability to work independently and take ownership of client issues, perform successfully under minimal supervision
Strong organizational skills; must be able to prioritize workload based on importance; adaptable to change and must be able to work individually and part of a team
Be proactive and find problems before they occur; be resourceful and have the drive to find the root cause
Adapt to change in workload, department changes, and internal processes
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
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We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Grow. Protect. Evolve.
Allied Solutions uses technology based products and services to meet the insurance, lending and marketing needs of more than 6,000 financial institutions in North America. Dedicated to helping their clients grow, protect and evolve their business, Allied Solutions maintains several regional offices and service centers around the country and is a subsidiary of Securian Financial Group, Inc. #FinancialServices #EnhanceRevenue #ExpandLending #ManageRisk #ImproveMarketShare #EngageEmployees #AlliedInsights #FindYourPassion #BlueCulture
Offices: 350 Veterans Way, Carmel, IN 46032, US · 400 Robert St N, 1150, St Paul, Minnesota 55101, US · 870 Cottonwood Lane, 200, Dakota Dunes, SD 57049, US · 6111 W Plano Pkwy, Plano, TX 75093, US
Grow. Protect. Evolve.
Allied Solutions uses technology based products and services to meet the insurance, lending and marketing needs of more than 6,000 financial institutions in North America. Dedicated to helping their clients grow, protect and evolve their business, Allied Solutions maintains several regional offices and service centers around the country and is a subsidiary of Securian Financial Group, Inc. #FinancialServices #EnhanceRevenue #ExpandLending #ManageRisk #ImproveMarketShare #EngageEmployees #AlliedInsights #FindYourPassion #BlueCulture
Offices: 350 Veterans Way, Carmel, IN 46032, US · 400 Robert St N, 1150, St Paul, Minnesota 55101, US · 870 Cottonwood Lane, 200, Dakota Dunes, SD 57049, US · 6111 W Plano Pkwy, Plano, TX 75093, US
