Bucharest, Romania · On-site
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. You work in Mondelēz International Digital Services, providing front-line suppor…
Skills: Customer Service, Case Management, HR Administration, Active Listening, Multi-tasking
Bucharest, Romania · Hybrid
$7k–$10k/mo
Despre noi Suntem NN România, un lider de încredere în domeniul asigurărilor de viață și al pensiilor private, dedicat să ajute oamenii în a-și proteja ceea ce contează cel mai mult și a-și construi un viitor financiar s…
Skills: Claims Management, Medical Documentation Verification, Customer Communication, Problem Solving, Critical Thinking
Bucharest, Romania · Hybrid
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. You are a specialist in a process, workstream or area in Mondelēz International …
Skills: Payroll Administration, German Language, English Language, SAP, Workday
Bucharest, Romania · On-site
RINA is currently recruiting for a Europe Treasury Accountant to join its office in Romania within the Regional Finance Management Division. Mission The Accountat provides essential support in both accounts receivable a…
Skills: Accounts Receivable, Accounts Payable, General Ledger, Payment Processing, Financial Reporting
Bucharest, Romania · Hybrid
Requisition ID: 39101 Molson Coors is a leading brewer with 18,000+ employees, 30+ breweries and 130+ beer brands, consumed in more than 50 countries. Our GBS history in Romania started in 2017, when Molson Coors Global …
Skills: HR Data Management, MS Excel, MS Outlook, Sharepoint, Analytical Skills
Bucharest, Romania · On-site
Supply Chain - Logistics & Customer Service Coordinator (Fixed-term Contract) Location: Bucharest Department: Customer Service Employment Type: Temporary / Fixed-term We are Straumann. United for global excellence in den…
Skills: SAP, Order Processing, Customer Service, Logistics Coordination, Inventory Monitoring
Bucharest, Romania · On-site
We are looking for a Senior Sales Support Analyst to join our team and support the full lifecycle of customer and sales-related requests. In this role, you will manage complex tasks that help sales teams close deals effi…
Skills: Order Processing, Sales Support, Compliance Management, Cross-functional Collaboration, SLA Management
Bucharest, Romania · On-site
This role offers a fixed-term employment contract with the possibility of renewal. The position operates under a hybrid work arrangement, with one day per week spent at our Bucharest office. We are looking for a Senior S…
Skills: Order Processing, Sales Support, Compliance Management, Cross-functional Collaboration, SLA Management
Bucharest, Romania · Hybrid
$106k–$170k/yr
Job Description We are looking for a new colleague to join our Global Workforce Operations (GWO) team. In your role as payroll co-ordinator, you will be a valuable member in our regional team serving employees and ensuri…
Skills: Payroll Administration, SAP Globalview, European Payroll Legislation, ServiceNow, Data Entry
Bucharest, Romania · Hybrid
$106k–$170k/yr
Job Description We are looking for a new colleague to join our Global Workforce Operations (GWO) team. In your role as payroll co-ordinator, you will be a valuable member in our regional team serving employees and ensuri…
Skills: Payroll Administration, SAP Globalview, European Payroll Legislation, ServiceNow, Data Entry
Bucharest, Romania · Hybrid
Job Title: MSP and Cloud Junior Field & Channel Marketing manager Territory: EMEA Line of Business: Solutions for Managed Service Providers (MSP) Direct Manager: Senior Manager, Field and Channel Marketing Direct subordi…
Skills: Channel Marketing, Field Marketing, B2B Marketing, Project Management, Lead Generation
Bucharest, Romania · On-site
Misiune Pozitie Efectueaza subscrierea riscurilor la asigurari individuale de viata, accidente persoane, sanatate si de calatorie, in limitele de competente stabilite, conform normelor si procedurilor interne; Partic…
Skills: Risk Underwriting, Life Insurance, Health Insurance, Travel Insurance, Accident Insurance
Bucharest, Romania · Hybrid
$6k–$8k/mo
Despre noi Suntem NN România, un lider de încredere în domeniul asigurărilor de viață și al pensiilor private, dedicat să ajute oamenii în a-și proteja ceea ce contează cel mai mult și a-și construi un viitor financiar s…
Skills: Attention To Detail, Organization, Empathetic Communication, Teamwork, Proactivity
Bucharest, Romania · On-site
What you do The Procurement and Networks department is responsible for maintaining a nationwide, reliable, and qualified network of service providers. The team serves as the primary point of contact for our service provi…
Skills: Procurement, Vendor Management, Process Automation, AI Technologies, Quality Assurance
Bucharest, Romania · Hybrid
In charge of setting up and selling maintenance contract renewals for Honeywell Scanning & Mobility products based on the assigned area and accounts. Responsible for direct revenue generation through contract renewal sal…
Skills: Inside Sales, Contract Renewals, Customer Relationship Management, Salesforce, SAP
Bucharest, Romania · Hybrid
We have an opportunity for a Lead Customer Experience Specialist (North America Schedule) (m/f/d) to join us at Honeywell, in Bucharest, where you will provide support for numerous customers. Initiate and receive direct …
Skills: Customer Support, Order Management, SAP, MS Office, English Fluency
Bucharest, Romania · Hybrid
We have an opportunity for a Lead Customer Experience Specialist (North America Schedule) (m/f/d) to join us at Honeywell, in Bucharest, where you will be responsible with understanding and being familiar with all servic…
Skills: Customer Support, Order Management, MS Office, English Fluency, Financial Billing
Bucharest, Romania · On-site
Your mission Hello and a warm welcome from all of us here in Bulgaria! We’re excited to introduce a key operational role that supports our commercial activities across the region, ensuring that contracts, orders, deliver…
Skills: Sales Operations, Order Management, Contract Management, Data Analysis, ERP Systems
Bucharest, Romania · On-site
POSITION SUMMARY In this role, you will contribute to the effectiveness of the Sales department, ensuring smooth operations, clear communication, and alignment with Marriott standards. Key responsibilities: Manage commun…
Skills: Hospitality, Communication, Organization, Telephone Etiquette, English Proficiency
Bucharest, Romania · Hybrid
A JOB OPPORTUNITY AT GOPA Partners in Action for Change and Engagement (GOPA PACE) is a private organization based in Brussels since 1991 and member of the GOPA group, one of the world’s leading development consultants. …
Skills: English Proficiency, Microsoft Office, PDF Editing, Document Formatting, Tender Preparation
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Serve as the first point of contact for HR inquiries, managing cases through systems like Workday and ServiceNow. Execute HR processes according to standard operating procedures while driving continuous process improvements.
Requires fluency in English and French (B2-C1 level) and experience with case management systems. Previous experience in an HR shared service center or BPO environment is preferred.
You work in Mondelēz International Digital Services, providing front-line support in your area of responsibility, guiding employees through specific processes and working with others to direct and resolve issues and enquiries.
You will serve as the first point of contact for questions relating to your process area of responsibility, providing high-quality and timely customer service and ensuring that all requests are fully understood. In this role, you will work within service level agreements, communicating when cases are escalated. In addition, you will be responsible for the accurate collection of case details and employee data, provide general information on policies and procedures, and answer questions based on FAQs. You will also be asked to provide feedback and propose improvements in your area of responsibility and to record and track cases in the case management system, assigning a severity level and following through to ensure that cases are resolved and that service level agreements can be measured and improved. This role requires you to comply with quality assurance and data protection activities.
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
More about this role
My Work and Life team, part of our People Services HR Shared Service Center (SSC), delivers essential HR administration across the employee lifecycle. We collaborate closely with the business and other People Services workstreams to uphold HR policies, ensure seamless service delivery and foster a culture of continuous improvement and operational excellence.
Key Responsibilities
What You Will Bring
***Previous HR, customer service or administrative experience in an SSC/BPO setup is a plus.
What’s in It for You
Join Europe’s leading snacking company—home to iconic brands such as Cadbury, Oreo, BelVita, Marabou and LU—across 48 markets.
In Romania, you’ll embark on an exciting, progressive career and enjoy a comprehensive benefits package.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
We’re a house of incredible brands providing people with the right snack, for the right moment, made the right way.
Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 80,000 individuals around the world. Our Purpose Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way. Our Brands We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our People Our 80,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are. Our Strategies We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities: • Growth: accelerate consumer-centric growth • Execution: drive operational excellence • Culture: build a winning growth culture
Offices: Mondelēz International, Greater Chicago Area, IL 60607, US · 100 De Forest Ave, East Hanover, New Jersey 07936, US
There are currently 159 open administrative positions in Bucharest, Romania listed on Clera. New openings are added daily as companies post roles.
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