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Full-time
high school
Healthcare, Paid benefits, Professional advancement opportunities
Posted 10d ago
Apply by Sep 1
~40 hrs/week
Responsibilities
The float teller processes accurate financial transactions for members while supporting branch operations across the South Region. This role also involves identifying member needs to promote credit union products and services to meet organizational goals.
Requirements
Candidates must have between 0 to 3 years of retail financial or customer service experience depending on the teller level. A high school diploma or equivalent is required, along with strong communication skills and the ability to travel to various branch locations.
Full job description
Overview
When you join the Members 1st team, you become part of something much bigger than a credit union. You become part of our faM1ly—a tight-knit bunch with big dreams and even bigger values. It is an exciting time for us as we continue to grow, and we hope that you will choose to grow along with us. Wanting the absolute best for our associates means more than just competitive pay. It means fantastic healthcare, paid benefits, opportunities for professional advancement and work-life balance - and best of all, a place where you are accepted and respected for your individuality.
Responsibilities
This is a float role supporting branches in the South Region based out of the South Queen Street Branch in York, PA
The purpose of the Teller position is to provide accurate and efficient processing of members' financial transactions to ensure high levels of member satisfaction and to maintain accurate record keeping of member accounts. This role contributes to sales goal attainment for department and organization goals, primarily by identifying members’ product and service needs. Learned established processes and procedures provide a prescribed list of solutions for any member issues encountered.
With no budgetary responsibilities, this role provides banking services, facilitates member transactions, promotes Members 1st and its services/customer service and supports general branch office operations and processing. This position has moderate supervision of work and conducts various member account transactions, educates members on Credit Union products and Services, performs balancing procedures and end of day procedures.
SKILLS: • Decision making requires the ability to choose from options outlined in established procedures • Normal courtesy and tact • Good communication and interpersonal skills • Thorough knowledge of credit union products, services, policies and procedures • Familiarity with PCs and applicable software
PREFERENCES: • None
CORE COMPETENCIES: • Effective knowledge • Accountability and self-management • Teamwork and leadership • Communication • Innovation and problem-solving
WORKING CONDITIONS/PHYSICAL DEMANDS: • Ability to communicate effectively in English, both orally and in writing • Ability to receive information and hear sounds at normal speaking levels under normal conditions in the branch • Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading • Sufficient manual skill for operation of PC keyboard and other standard office equipment. • Ability to stand or sit for extended time periods • Ability to work extended evening and weekend hours and to travel to other locations to provide extended hours coverage • Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects
Qualifications
Requirements to be considered for Teller I Level: 0-1 year of progressive retail financial or customer service experience Requirements to be considered for Teller III Level: Minimum of 3 years of retail banking or credit union experience including cash handling, customer service experience, and an understanding of financial services regulatory policies and compliance Minimum of 2 years of financial experience identifying and promoting products and services to meet member/customer needs
Does this position require a valid Drivers License?
No Education Level
General and business knowledge equivalent to a high school diploma About Us
At Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of, WE>me. To be sure you align with our company mission, vision, values and culture reference the information below.
Company Culture is at Our Core
If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word but means everything here. We think as one. One faM1ly. One community. One place where everyone belongings. Everything we do is in the best interest of all of us.
What WE Believe
Our Missions: WE serve our members, associates, and communities through support, empowerment, and meaningful relationships.
Our Vision: WE are growing our faM1ly by delivering everything they need to live well financially, through all life’s moments and milestones.
Our Values: WE deliver unparalleled experiences through a culture of WE. WE > me. WE are servant leaders- at work and in the communities we serve. WE are financially safe and sound stewards of members dollars. WE are faM1ly.
Join a company that grows with you – personally and professionally
Equal Opportunity Employer
Members 1st provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Compensation Overview
We are excited to offer a competitive salary for this position. This figure serves as the entry point in our salary range, and there is potential for the actual salary to be higher based on a variety of factors, such as your experience, skills, education, and location. We believe in recognizing and rewarding talent, so our compensation packages are thoughtfully designed to reflect the unique qualifications and contributions of each candidate.
Serving our members, associates, and communities through support, empowerment and meaningful relationships.
Industry
Banking
Company size
1,001-5,000 employees
Founded
1950
Headquarters
Enola, Pennsylvania
LinkedIn followers
12,175
Since 1950, we have been dedicated to helping our members plan for the future, build smarter financial habits and afford more of the things they love.
From our humble beginnings with a small desk and counter outside the personnel office at the Naval Supply Depot in Mechanicsburg, PA, we have grown to nearly 60 branches across 11 counties.
Everything we do is in the best interest of our members and communities. We are here to help members thrive and support the communities we serve. We offer a full suite of financial tools and services designed to meet our members' financial needs.
Offices: 5000 Marketplace Way, Enola, Pennsylvania 17025, US
Savings/CheckingCertificates/IRAsPersonal/Business Debit/Visa CardsYouth AccountsLoansMortgagesBusiness AccountsBusiness LendingMerchant Servicesand Business ACH Origination