Worcester, Massachusetts, United States · On-site
$18/hr–$19/hr
Job Description: The Patient Services Representative acts as a resource to the assign Patient Services Team Lead. The Patient Services Representative assists patients by accurately verifying and updating demographics and…
Skills: Insurance Verification, Patient Scheduling, Customer Service, Data Entry, Conflict Resolution
Worcester, Massachusetts, United States · On-site
$34/hr–$70/hr
Up to $12,500 Sign-on Bonus Based on Eligibility This role provides direct clinical patient care. The role will assume responsibility for assessing, planning, implementing direct clinical care to assigned patients on a p…
Skills: Patient Care, Clinical Assessment, Care Planning, Care Implementation, Staff Supervision
Worcester, Massachusetts, United States · On-site
$125k–$237k/yr
Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable imp…
Skills: CTD Module 3 Authoring, Analytical CMC, Regulatory Submissions, Method Validation, Stability Studies
Worcester, Massachusetts, United States · On-site
$110k–$209k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Operational Excellence, Lean Six Sigma, Project Management, Continuous Improvement, Data Analysis
Worcester, Massachusetts, United States · On-site
Overview Starting Rate: $20.42/hour Schedule:Tuesday through Saturday or Sunday through Thursday 10:00am-6:00pm with availability at least two nights per week until 8 pm. Join our team! Advocates is seeking empathetic, c…
Skills: Clinical Supervision, Crisis Intervention, Treatment Planning, Case Management, Clinical Assessment
M&T BankDanvers, Massachusetts, United States · On-site
$68k–$120k/yr
Thank you for your interest in joining our team. You applied to our Branch Manager Talent Pipeline, which is not connected to a specific open position at this time. Instead, it allows us to proactively consider qualified…
Skills: Business Development, Sales Growth, Relationship Management, Team Leadership, Performance Management
O'Reilly Auto PartsWorcester, Massachusetts, United States · On-site
$15/hr–$20/hr
Compensation Pay Range: $15.00 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Safe Driving, Fleet Management Devices, Customer Service, Cash Handling, Inventory Management
Worcester, Massachusetts, United States · On-site
Overview About us: Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, we deliver equitable, high-qual…
Skills: Sales, Marketing, Customer Service, Public Speaking, CRM Management
Worcester, Massachusetts, United States · On-site
$27/hr–$29/hr
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site w…
Skills: CDL Class B, Safe Driving, Equipment Loading, Equipment Unloading, Mechanical Troubleshooting
Worcester, Massachusetts, United States · On-site
$52/hr–$57/hr
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $52.50 - $57.50 Please not…
Skills: Patient Assessment, Nursing Process, Care Planning, Medication Administration, Discharge Planning
Worcester, Massachusetts, United States · Remote OK
Job Title: Senior Industrial Account Manager Location: Remote, United States (Preference for Northeast) Travel: Regional travel to customer sites as needed Job Type: Full-Time Company Overview Our client is a well-establ…
Skills: Technical Sales, Account Management, Business Development, Consultative Selling, Contract Negotiation
Worcester, Massachusetts, United States · On-site
$52/hr–$57/hr
Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Hiring Range: $52.50 - $57.50 Please note that the final offer may vary within this range based on a candidate’s …
Skills: Patient Assessment, Nursing Process, Care Planning, Medication Administration, Patient Education
Worcester, Massachusetts, United States · Hybrid
$111k–$200k/yr
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Exempt Hiring Range: $111,384.00 - $200,491.20 Plea…
Skills: Workday Configuration, HCM Application Management, Team Leadership, Relationship Management, Project Management
Worcester, Massachusetts, United States · Hybrid
At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect—one that values appreciation a…
Skills: Writing, Editing, Storytelling, Internal Communications, Relationship Building
Worcester, Massachusetts, United States · On-site
We are hiring immediately for full time and part time COOK positions. Location: St Vincent's Hospital - 123 Summer Street, Worcester, MA 01608. Note: online applications accepted only. Schedule: Full time and part time s…
Skills: Food Preparation, Recipe Adherence, Portion Control, Temperature Monitoring, Kitchen Sanitation
Worcester, Massachusetts, United States · Hybrid
The School of Physician Assistant Studies – MPAS Manchester/Worcester Program seeks an adjunct faculty member to deliver high quality learning experiences and education for students in the Masters of Physician Assistant …
Skills: Academic Coaching, Student Mentoring, Early Intervention, Remediation Planning, Academic Advising
Worcester, Massachusetts, United States · On-site
$22/hr–$24/hr
Description and Responsibilities Open Sky’s Community Supports Program is a Mass Health funded navigator service that provides case management and care coordination to individuals in the community. Individuals served in …
Skills: Case Management, Care Coordination, Direct Outreach, Support Planning, Crisis Intervention
Worcester, Massachusetts, United States · On-site
Schedule Mon - Fri 8:30 – 5:30, alt. Thurs/Fridays 10:30-7:30, alt Saturdays 8:30 – 3:30 (40 hours) What You’ll Do Summary/Objective: Contribute to DCU’s Success Sharing and business goals by iden…
Skills: Cash Handling, Customer Service, Verbal Communication, Windows, Microsoft Office
Worcester, Massachusetts, United States · On-site
$110k–$209k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Multispecific Antibody Engineering, Biologics Production, Protein Purification, Analytical Characterization, ADC Design
Worcester, Massachusetts, United States · On-site
$18/hr–$22/hr
Benefits: Employee discounts Paid time off Bonus based on performance Dental insurance Opportunity for advancement Training & development Vision insurance Wellness resources About the Role: Mother & Son Lawn Care LLC is …
Skills: Lawn Mowing, Edging, Trimming, Blowing, Mulching
Worcester, Massachusetts, United States • On-site
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The Patient Services Representative manages patient flow by handling scheduling, insurance verification, and check-in/out processes. They are also responsible for resolving provider tasks, updating waitlists, and ensuring high levels of patient satisfaction.
A high school diploma or GED is required, with a preference for college education or a Medical Office Administration certificate. Candidates should ideally have two years of relevant experience and must be bilingual in English and Spanish.
The Patient Services Representative acts as a resource to the assign Patient Services Team Lead. The Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking patients in and out. The Patient Services Representative also provide patient education material, resolve tasks from medical providers, scrubs schedules and assure patient waitlist is updated in timely manner. Patient Services Representative ensures efficient patient flow are being followed providing consistent high quality service, problem-solving, deescalates issues or concerns and establish communication with medical teams for the purpose of patient satisfaction. Customer service and patient satisfaction are key initiatives in this role.
High School / GED required. Two to four years college or a combination of education and relevant work experience preferred.
Two years relevant work experience preferred including demonstrated customer service and accurate data entry. Medical Office Administration certificate strongly preferred. Bilingual English/Spanish required, or as needed to support other health center languages.
Reports directly to the Director of Patient Services
We are dedicated to improving the health and well-being of all residents in the Greater Worcester area.
Family Health Center of Worcester is dedicated to improving the health and well-being of all residents in the Greater Worcester area, especially culturally diverse populations, by providing access to affordable, high quality, integrated, comprehensive, respectful, primary health care and social services, regardless of patients' ability to pay. Family Health Center provides comprehensive family health services at 16 locations including clinical sites in Worcester, Southbridge, and Webster, and WIC nutrition sites in Worcester and Millbury. Family Health Center provides culturally competent health services in 55 languages. Family Health Center is a Federally Qualified Health Center, meeting the highest standards of quality in the industry. Family Health Center is a National Committee on Quality Assurance Patient Centered Medical Home, Level 3 - the highest standard of coordinated primary care.
Offices: 26 Queen Street, Worcester, MA 01610, US
