Jobs at Family Health Center of Worcester, Inc. (Now Hiring) — 11 open

Manager of Marketing & Communications

Worcester, Massachusetts, United States · Hybrid

$65k–$80k/yr

Senior$3M raised

Position Summary: The Manager of Marketing & Communications is responsible for executing and managing internal and external marketing and communications initiatives for the health center, including the development of cam…

Skills: Marketing Strategy, Communications, Content Creation, Digital Engagement, Graphic Design

Family Health Center of Worcester, Inc.

OB Advocate

Worcester, Massachusetts, United States · On-site

$20/hr–$23/hr

Mid level$3M raised

We are seeking a Portuguese bilingual candidate to join our team at Family Health Center of Worcester! Position Summary: The OB Advocate will perform outreach and general case management for health center patients by foc…

Skills: Portuguese Bilingualism, Case Management, Patient Assessment, Outreach, Multidisciplinary Teamwork

Family Health Center of Worcester, Inc.

Development Associate

Worcester, Massachusetts, United States · On-site

$42k–$61k/yr

Mid level$3M raised

Position Summary: The Development Associate is a critical member of the Development Team, supporting Family Health Center of Worcester’s fundraising operations through accurate data entry, gift processing, and day-…

Skills: Interpersonal Communication, Written Communication, Oral Communication, Attention To Detail, Customer Service

Family Health Center of Worcester, Inc.

Director of Clinical Operations

Worcester, Massachusetts, United States · On-site

$84k–$113k/yr

Senior$3M raised

Family Health Center of Worcester (FHCW) is committed to providing high-quality healthcare to families in underserved communities. We are seeking a dynamic and experienced Director of Clinical Operations to join our lead…

Skills: Strategic Direction, Business Operations, Process Improvement, Patient Access, Budget Management

Family Health Center of Worcester, Inc.

Patient Services Floor Lead

Worcester, Massachusetts, United States · On-site

$20/hr–$23/hr

Mid level$3M raised

Position Summary: Patient Services Representatives Floor Lead supports the Director of Patient Services in managing the PSRs in their respective floors while performing their day-to-day tasks. The Floor Lead will need to…

Skills: Patient Services Management, Insurance Verification, Appointment Scheduling, Co-pay Collection, Patient Flow Optimization

Family Health Center of Worcester, Inc.

Patient Services Representative

Worcester, Massachusetts, United States · On-site

$18/hr–$19/hr

Mid level$3M raised

Job Description: The Patient Services Representative acts as a resource to the assign Patient Services Team Lead. The Patient Services Representative assists patients by accurately verifying and updating demographics and…

Skills: Insurance Verification, Patient Scheduling, Customer Service, Data Entry, Conflict Resolution

Family Health Center of Worcester, Inc.

Call Center Representative

Worcester, Massachusetts, United States · On-site

$18/hr–$19/hr

Mid level$3M raised

This is fulltime onsite position. Position Summary: The Call Center Representative assists the patients by following and utilizing high quality customer service, policies, procedures, and protocols in every patient inter…

Skills: Customer Service, Data Entry, Patient Scheduling, Problem Solving, De-escalation

Family Health Center of Worcester, Inc.

Walk in Center RN or LPN Primary Care

Worcester, Massachusetts, United States · On-site

$35/hr–$44/hr

Mid level$3M raised

This is a 4-day work week schedule; (2) 12-hour shifts and (2) 8-hour shifts; rotating Saturdays. The Walk in Center RN or LPN for Primary Care provides direct and indirect nursing care in a family practice setting. They…

Skills: Triage, Health Maintenance Teaching, Vaccine Administration, Medication Administration, Patient Care

Family Health Center of Worcester, Inc.

Quality Improvement Nurse

Worcester, Massachusetts, United States · On-site

$100k–$111k/yr

Mid level$3M raised

Position Summary: The Quality Improvement Nurse provides clinical leadership to enhance patient care and safety by monitoring healthcare processes, auditing clinical data, and implementing evidence-based improvements. Th…

Skills: Data Analysis, Clinical Auditing, QI Methodologies, PDSA Cycles, Root Cause Analysis

Family Health Center of Worcester, Inc.

Dental Patient Services Representative II

Worcester, Massachusetts, United States · On-site

$20/hr–$26/hr

Mid level$3M raised

Position Summary: The Dental Patient Services Representative Level II works on a regular basis as part of the front desk team. As one of the primary receptionists, the Dental Receptionist provides excellent, attentive cu…

Skills: Customer Service, Insurance Verification, Appointment Scheduling, Medical Billing, ICD-10 Coding

Family Health Center of Worcester, Inc.

Health Benefit Advisor

Worcester, Massachusetts, United States · On-site

$20/hr–$23/hr

Mid level$3M raised

Job Description: The Health Benefits Advisor (HBA) assists patients obtain medical insurance coverage or assistance for health coverage. The HBA provides follow-up to determine and ensure enrollment within the health cen…

Skills: Medical Insurance Enrollment, Customer Service, Prioritization, Bilingual Communication, Clerical Skills

Manager of Marketing & Communications

Family Health Center of Worcester, Inc.

Worcester, Massachusetts, United States • Hybrid

Apply

SeniorHybrid · 2 days in office

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$65k–$80k/yr
Full-time
bachelor degree
Posted 9d ago
~40 hrs/week

Responsibilities

The Manager of Marketing & Communications executes internal and external marketing initiatives, including campaign development and content creation across digital and print platforms. The role focuses on promoting health center services, strengthening brand visibility, and supporting fundraising efforts.

Requirements

Candidates must have a bachelor's degree in marketing, communications, or a related field and 4-6+ years of professional experience. Proficiency in Adobe Creative Suite, Canva, and social media management tools is required.

Full job description

Position Summary:

The Manager of Marketing & Communications is responsible for executing and managing internal and external marketing and communications initiatives for the health center, including the development of campaigns (e.g. public health, staff communications, fundraising, and community awareness), content creation, and digital engagement. This role reports to the Vice President of Development and Advancement and collaborates with organizational leadership and other departments to support organizational priorities, promote services to patients, and strengthen brand visibility among our stakeholders.

This is a full-time position that will require a minimum of two days per week onsite in Worcester, MA.

Program Specific Essential Duties and Responsibilities:

The Manager of Marketing and Communicatiions will:

Partner with the Vice President of Development & Advancement to define and refine marketing and communications priorities, strategies, and annual plans aligned with organizational objectives and operational needs.
Serve as the primary point of responsibility for internal and external marketing and communications functions for the organization.
Develop and carry out integrated marketing and communications campaigns that reflect organizational priorities across print, web, email, social media, and other platforms.
Write, edit, and produce a wide range of content, including patient-facing materials, organizational communications, donor communications, website and email content, and social media.
Design and produce marketing materials using tools such as Canva and Adobe Creative Suite, and manage external vendors (e.g., designers, printers, photographers) as needed.
Manage and regularly update the organization’s website and social media platforms to ensure content is current, accessible, and compliant.
Ensure consistent, accessible application of organizational brand standards, messaging, and visual identity across all materials.
Develop and maintain templates, tools, and processes to support consistent, efficient workflows, including projects initiated by other staff departments.
Promote patient services, programs, and key initiatives to increase awareness, utilization, and community engagement.
Draft and support leadership communications, including talking points, presentations, and external messaging as needed for speaking engagements.
In collaboration with the Director of Annual Giving and Events, support fundraising efforts through the creation of donor-facing materials, including annual appeals, annual and impact reports, event collateral, and donor stewardship.
Track and report on marketing and communications activities, including qualitative and quantitative metrics, to inform strategy.
Manage day-to-day marketing and communications activities within budget parameters.
Perform other related duties as assigned.

Supervisory Responsibility – May supervise interns or volunteers as needed.

Qualifications and Education Requirements:

One of the following combinations of education and employment experience must be met in order to be considered for the position:

Education

And

Experience

Bachelor’s degree in marketing, communications, public relations, or related field.

Nonprofit, healthcare, or community-based experience preferred.

4-6+ years of professional experience in marketing, communications, or related field.

Experience in nonprofit or healthcare settings preferred.
Strong writing, editing, and design skills.
Ability to manage multiple projects and deadlines simultaneously.
Strong interpersonal skills and ability to collaborate across teams.
Demonstrated ability to develop and implement marketing campaigns across digital and print platforms.
Demonstrated experience managing social media platforms, email marketing tools, and content management systems.
Proficiency in Microsoft Office and demonstrated experience using design, photo, and/or video editing tools (e.g., Canva, Adobe Creative Suite).
- Media relations experience preferred.

Strong attention to detail and organizational skills.

Reporting Relationship: Vice President of Development & Advancement

Monday- Friday; 8:30am -5:00pm
This is a fulltime position that will require a minumum of two days per week onsite.

Related keywords

CanvaAdobe Creative SuiteContent Management SystemsMicrosoft OfficePublic RelationsNonprofitHealthcareBrand StandardsDonor StewardshipAnnual AppealsImpact ReportsDigital MarketingPrint MediaSocial Media PlatformsEmail Marketing ToolsMedia Relations

About Family Health Center of Worcester, Inc.

LinkedIn Visit site

We are dedicated to improving the health and well-being of all residents in the Greater Worcester area.

Industry: Hospitals and Health Care
Company size: 201-500 employees
Founded: 1972
Headquarters: Worcester, MA
LinkedIn followers: 2,002
Total funding: $3M

Family Health Center of Worcester is dedicated to improving the health and well-being of all residents in the Greater Worcester area, especially culturally diverse populations, by providing access to affordable, high quality, integrated, comprehensive, respectful, primary health care and social services, regardless of patients' ability to pay. Family Health Center provides comprehensive family health services at 16 locations including clinical sites in Worcester, Southbridge, and Webster, and WIC nutrition sites in Worcester and Millbury. Family Health Center provides culturally competent health services in 55 languages. Family Health Center is a Federally Qualified Health Center, meeting the highest standards of quality in the industry. Family Health Center is a National Committee on Quality Assurance Patient Centered Medical Home, Level 3 - the highest standard of coordinated primary care.

Offices: 26 Queen Street, Worcester, MA 01610, US

Family Medicine - Primary CareFamily Dental CarePharmacyWIC NutritionSchool-Based Health CentersLabHIV / AIDSBehavioral HealthOpioid AddictionInsurance Assistance

View all jobs at Family Health Center of Worcester, Inc.

About Family Health Center of Worcester, Inc.

LinkedIn Visit site

We are dedicated to improving the health and well-being of all residents in the Greater Worcester area.

Industry: Hospitals and Health Care
Company size: 201-500 employees
Founded: 1972
Headquarters: Worcester, MA
LinkedIn followers: 2,002
Total funding: $3M

Offices: 26 Queen Street, Worcester, MA 01610, US

Family Medicine - Primary CareFamily Dental CarePharmacyWIC NutritionSchool-Based Health CentersLabHIV / AIDSBehavioral HealthOpioid AddictionInsurance Assistance

View all jobs at Family Health Center of Worcester, Inc.

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Jobs at Family Health Center of Worcester, Inc. (Now Hiring) — 11 open

Family Health Center of Worcester, Inc.

Manager of Marketing & Communications

Worcester, Massachusetts, United States · Hybrid

$65k–$80k/yr

Senior$3M raised

Skills: Marketing Strategy, Communications, Content Creation, Digital Engagement, Graphic Design

Family Health Center of Worcester, Inc.

OB Advocate

Worcester, Massachusetts, United States · On-site

$20/hr–$23/hr

Mid level$3M raised

Skills: Portuguese Bilingualism, Case Management, Patient Assessment, Outreach, Multidisciplinary Teamwork

Family Health Center of Worcester, Inc.

Development Associate

Worcester, Massachusetts, United States · On-site

$42k–$61k/yr

Mid level$3M raised

Skills: Interpersonal Communication, Written Communication, Oral Communication, Attention To Detail, Customer Service

Family Health Center of Worcester, Inc.

Director of Clinical Operations

Worcester, Massachusetts, United States · On-site

$84k–$113k/yr

Senior$3M raised

Skills: Strategic Direction, Business Operations, Process Improvement, Patient Access, Budget Management

Family Health Center of Worcester, Inc.

Patient Services Floor Lead

Worcester, Massachusetts, United States · On-site

$20/hr–$23/hr

Mid level$3M raised

Skills: Patient Services Management, Insurance Verification, Appointment Scheduling, Co-pay Collection, Patient Flow Optimization

Family Health Center of Worcester, Inc.

Patient Services Representative

Worcester, Massachusetts, United States · On-site

$18/hr–$19/hr

Mid level$3M raised

Skills: Insurance Verification, Patient Scheduling, Customer Service, Data Entry, Conflict Resolution

Family Health Center of Worcester, Inc.

Call Center Representative

Worcester, Massachusetts, United States · On-site

$18/hr–$19/hr

Mid level$3M raised

Skills: Customer Service, Data Entry, Patient Scheduling, Problem Solving, De-escalation

Family Health Center of Worcester, Inc.

Walk in Center RN or LPN Primary Care

Worcester, Massachusetts, United States · On-site

$35/hr–$44/hr

Mid level$3M raised

Skills: Triage, Health Maintenance Teaching, Vaccine Administration, Medication Administration, Patient Care

Family Health Center of Worcester, Inc.

Quality Improvement Nurse

Worcester, Massachusetts, United States · On-site

$100k–$111k/yr

Mid level$3M raised

Skills: Data Analysis, Clinical Auditing, QI Methodologies, PDSA Cycles, Root Cause Analysis

Family Health Center of Worcester, Inc.

Dental Patient Services Representative II

Worcester, Massachusetts, United States · On-site

$20/hr–$26/hr

Mid level$3M raised

Skills: Customer Service, Insurance Verification, Appointment Scheduling, Medical Billing, ICD-10 Coding

Family Health Center of Worcester, Inc.

Health Benefit Advisor

Worcester, Massachusetts, United States · On-site

$20/hr–$23/hr

Mid level$3M raised

Skills: Medical Insurance Enrollment, Customer Service, Prioritization, Bilingual Communication, Clerical Skills

Manager of Marketing & Communications

Family Health Center of Worcester, Inc.

Worcester, Massachusetts, United States • Hybrid

Apply

SeniorHybrid · 2 days in office

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

$65k–$80k/yr
Full-time
bachelor degree
Posted 9d ago
~40 hrs/week

Responsibilities

Requirements

Full job description

Position Summary:

This is a full-time position that will require a minimum of two days per week onsite in Worcester, MA.

Program Specific Essential Duties and Responsibilities:

The Manager of Marketing and Communicatiions will:

Partner with the Vice President of Development & Advancement to define and refine marketing and communications priorities, strategies, and annual plans aligned with organizational objectives and operational needs.
Serve as the primary point of responsibility for internal and external marketing and communications functions for the organization.
Develop and carry out integrated marketing and communications campaigns that reflect organizational priorities across print, web, email, social media, and other platforms.
Write, edit, and produce a wide range of content, including patient-facing materials, organizational communications, donor communications, website and email content, and social media.
Design and produce marketing materials using tools such as Canva and Adobe Creative Suite, and manage external vendors (e.g., designers, printers, photographers) as needed.
Manage and regularly update the organization’s website and social media platforms to ensure content is current, accessible, and compliant.
Ensure consistent, accessible application of organizational brand standards, messaging, and visual identity across all materials.
Develop and maintain templates, tools, and processes to support consistent, efficient workflows, including projects initiated by other staff departments.
Promote patient services, programs, and key initiatives to increase awareness, utilization, and community engagement.
Draft and support leadership communications, including talking points, presentations, and external messaging as needed for speaking engagements.
In collaboration with the Director of Annual Giving and Events, support fundraising efforts through the creation of donor-facing materials, including annual appeals, annual and impact reports, event collateral, and donor stewardship.
Track and report on marketing and communications activities, including qualitative and quantitative metrics, to inform strategy.
Manage day-to-day marketing and communications activities within budget parameters.
Perform other related duties as assigned.

Supervisory Responsibility – May supervise interns or volunteers as needed.

Qualifications and Education Requirements:

One of the following combinations of education and employment experience must be met in order to be considered for the position:

Education

And

Experience

Bachelor’s degree in marketing, communications, public relations, or related field.

Nonprofit, healthcare, or community-based experience preferred.

4-6+ years of professional experience in marketing, communications, or related field.

Experience in nonprofit or healthcare settings preferred.
Strong writing, editing, and design skills.
Ability to manage multiple projects and deadlines simultaneously.
Strong interpersonal skills and ability to collaborate across teams.
Demonstrated ability to develop and implement marketing campaigns across digital and print platforms.
Demonstrated experience managing social media platforms, email marketing tools, and content management systems.
Proficiency in Microsoft Office and demonstrated experience using design, photo, and/or video editing tools (e.g., Canva, Adobe Creative Suite).
- Media relations experience preferred.

Strong attention to detail and organizational skills.

Reporting Relationship: Vice President of Development & Advancement

Monday- Friday; 8:30am -5:00pm
This is a fulltime position that will require a minumum of two days per week onsite.

Related keywords

About Family Health Center of Worcester, Inc.

LinkedIn Visit site

We are dedicated to improving the health and well-being of all residents in the Greater Worcester area.

Industry: Hospitals and Health Care
Company size: 201-500 employees
Founded: 1972
Headquarters: Worcester, MA
LinkedIn followers: 2,002
Total funding: $3M

Offices: 26 Queen Street, Worcester, MA 01610, US

Family Medicine - Primary CareFamily Dental CarePharmacyWIC NutritionSchool-Based Health CentersLabHIV / AIDSBehavioral HealthOpioid AddictionInsurance Assistance

View all jobs at Family Health Center of Worcester, Inc.

About Family Health Center of Worcester, Inc.

LinkedIn Visit site

We are dedicated to improving the health and well-being of all residents in the Greater Worcester area.

Industry: Hospitals and Health Care
Company size: 201-500 employees
Founded: 1972
Headquarters: Worcester, MA
LinkedIn followers: 2,002
Total funding: $3M

Offices: 26 Queen Street, Worcester, MA 01610, US

Family Medicine - Primary CareFamily Dental CarePharmacyWIC NutritionSchool-Based Health CentersLabHIV / AIDSBehavioral HealthOpioid AddictionInsurance Assistance

View all jobs at Family Health Center of Worcester, Inc.

Jobs at Family Health Center of Worcester, Inc. (Now Hiring) — 11 open

Manager of Marketing & Communications

OB Advocate

Development Associate

Director of Clinical Operations

Patient Services Floor Lead

Patient Services Representative

Call Center Representative

Walk in Center RN or LPN Primary Care

Quality Improvement Nurse

Dental Patient Services Representative II

Health Benefit Advisor

Manager of Marketing & Communications

Tired of cold applications?

Responsibilities

Requirements

Full job description

Position Summary:

Program Specific Essential Duties and Responsibilities:

Supervisory Responsibility – May supervise interns or volunteers as needed.

Qualifications and Education Requirements:

Education

And

Experience

Related keywords

About Family Health Center of Worcester, Inc.

About Family Health Center of Worcester, Inc.

Similar companies hiring

Tools

Explore

Platform

Clera

Tools

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Platform

Clera

Jobs at Family Health Center of Worcester, Inc. (Now Hiring) — 11 open

Manager of Marketing & Communications

OB Advocate

Development Associate

Director of Clinical Operations

Patient Services Floor Lead

Patient Services Representative

Call Center Representative

Walk in Center RN or LPN Primary Care

Quality Improvement Nurse

Dental Patient Services Representative II

Health Benefit Advisor

Manager of Marketing & Communications

Tired of cold applications?

Responsibilities

Requirements

Full job description

Position Summary:

Program Specific Essential Duties and Responsibilities:

Supervisory Responsibility – May supervise interns or volunteers as needed.

Qualifications and Education Requirements:

Education

And

Experience

Related keywords

About Family Health Center of Worcester, Inc.

About Family Health Center of Worcester, Inc.

Similar companies hiring

Tools

Explore

Platform

Clera

Tools

Explore

Platform

Clera