** This is a FULL-TIME, Field/Commuting role where applicants should reside within Massachusetts area to be considered for this position.** ** SIG-ON-BONUS ** About Activate Care: At Activate Care, we’re on a mission to …
Skills: Team Leadership, Clinical Auditing, Case Management, Performance Management, Quality Assurance
** This is a FULL-TIME or PART-TIME, FIELD/Commuting role where applicants should reside within MA to be considered. **Offering shifts that work with your availability! No Weekends, no problem! About Activate Care: At Ac…
Skills: Health Assessments, Clinical Documentation, Patient Engagement, Case Management, SOAP Notes
Sugar Maple Health
Physical Therapist - Outpatient Private Practice Clinic - Worcester, MA
Worcester, Massachusetts, United States · On-site
$80k–$100k/yr
Entry level
This is a Physical Therapist job at Outpatient Private Practice Clinic in Worcester, MA 01605. We'll learn your requirements so that any job offer extended will meet your needs. We are a 3rd party recruitment company. He…
Skills: Physical Therapy, General Orthopedics, Patient Care
MassAbility is seeking a dynamic individual to fill the role of Waiver Program Coordinator. The selected candidate is responsible for needs assessment, service plan development, service authorization activities, and impl…
Skills: Needs Assessment, Service Plan Development, Person-Centered Planning, Case Management, Interdisciplinary Team Coordination
Position: Program Representative ABOUT THE WHA: At the Worcester Housing Authority (WHA), our mission is to enhance the Worcester community by creating and sustaining decent, safe, and affordable housing that champions s…
Skills: Customer Service, Clerical Support, Administrative Support, Data Analysis, Microsoft Teams
ABOUT THE WHA: At the Worcester Housing Authority (WHA), our mission is to enhance the Worcester community by creating and sustaining decent, safe, and affordable housing that champions stability and self-sufficiency for…
Skills: Case Management, Outreach, Service Planning, Community Resource Coordination, Bilingual English/Spanish
$2000 Sign-on bonus HVAC Program Coordinator – Lead the Next Generation of HVAC Professionals Are you an experienced HVAC professional who enjoys developing people, sharing knowledge, and helping others succeed? Th…
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…
Supplemental Nutrition Assistance Program (SNAP) Supervisor -Worcester
Worcester, Massachusetts, United States · On-site
Senior
The Department of Transitional Assistance is seeking inclusive leaders for the position of Supplemental Nutrition Assistance Program (SNAP) Supervisor. Our ideal candidate will provide daily supervision of the SNAP unit,…
Skills: Supervision, Performance Evaluation, Written Communication, Oral Communication, Case Management
Nutrition Services Aide Knollwood Nursing Center at The Briarwood Community — Worcester, MA About The Briarwood Community Proudly rated the #1 Continuing Care Retirement Community in Massachusetts by Newsweek Magaz…
MassAbility is seeking a dynamic individual to fill the role of Waiver Program Coordinator. The selected candidate is responsible for needs assessment, service plan development, service authorization activities, and impl…
Skills: Needs Assessment, Service Plan Development, Person-Centered Planning, Case Management, Interdisciplinary Team Coordination
Merchandiser Our merchandisers are the heart and soul of Jacent. They're on the front lines in more than 17,000 stores placing just the right products, building displays, and working with store personnel -- right in thei…
Purpose: Monitors and reviews the inspection and daily quality control activities for incoming materials, work in-process, and final inspections and testing of finish products, to meet specification and quality standards…
Worcester, Massachusetts, United States · Remote OK
$58k–$75k/yr
Mid level$500M raised
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initi…
Skills: Claims handling, Liability assessment, Negotiation, Investigation, Risk transfer
Worcester, Massachusetts, United States · Remote OK
$67k–$90k/yr
Senior$500M raised
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initi…
Skills: Field Property Adjusting, Claims Investigation, Coverage Analysis, Negotiation, Subrogation
Worcester, Massachusetts, United States · Remote OK
$67k–$85k/yr
Senior$500M raised
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initi…
Residential Program Manager - Brain Injury Services
Worcester, Massachusetts, United States · On-site
$51k–$55k/yr
Mid level
Overview Salary: $50,960-$55,120 Schedule: Monday through Friday 9am-5pm The Program Manager is responsible for overseeing the administration of the assigned program by providing leadership, supervision, guidance, and cl…
Skills: Staff Supervision, Program Administration, Clinical Support, Budget Monitoring, Case Management
Registered Nurse for Personal Care Managment Evaluation Department
Worcester, Massachusetts, United States · On-site
Mid level
Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The ag…
Skills: Patient Evaluation, Case Management, Direct Care, Clinical Documentation, Regulatory Compliance
Domino's
Customer Service Rep(03730) - 304 Park Ave.
Worcester, Massachusetts, United States · On-site
Entry level$1.3B raised
Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world?! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible…
Skills: Customer Service, People Skills, Personality
Crisis Intervention Specialist, 32 Hours Evenings, University Campus
Worcester, Massachusetts, United States · On-site
$29/hr–$53/hr
Mid level$5M raised
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $29.81 - $53.67 Please not…
Skills: Crisis Intervention, Psychosocial Assessment, Mental Status Assessment, Discharge Planning, Case Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
associate degree, bachelor degree
Paid Time Off, Holidays, Sign-On Bonus
Posted 24d ago
~40 hrs/week
Responsibilities
The RN Supervisor leads a distributed team of RN Assessors conducting in-person health assessments for dually eligible members in Massachusetts. They are responsible for auditing clinical documentation for quality and compliance while managing team productivity and professional development.
Requirements
Candidates must be a Registered Nurse licensed in Massachusetts with at least 3 years of experience, including home health or community-based assessment work. Prior supervisory experience and a valid driver's license with a personal vehicle are required.
Full job description
This is a FULL-TIME, Field/Commuting role where applicants should reside within Massachusetts area to be considered for this position.
SIG-ON-BONUS
About Activate Care:
At Activate Care, we’re on a mission to improve health equity and drive improved health outcomes across the country. Our Community Care Record platform enables healthcare and community organizations to coordinate care for populations challenged with health-related social needs. Path Assist is our tech-enabled community health worker program for HRSN utilizing an evidence-based, structured intervention. Our goal is simple: increase health confidence, improve self-efficacy, and reduce inappropriate healthcare spending.
Role Overview:
The RN Supervisor leads a distributed team of RN Assessors who travel to members' homes across Massachusetts to complete in-person health assessments for a managed care health plan's dually eligible members. This is a player-coach leadership role: you own your team's quality, productivity, compliance, and professional development, and you serve as the senior clinical resource for the assessment work. A central part of the role is protecting the health plan's completeness and quality standards by auditing your team's work before it is submitted. Like the assessors you lead, the team's scope is assessment and documentation with a clean handoff to the health plan's care management team, not care plan development or ongoing care management.
Responsibilities:
Team Leadership & Development
Help with hiring, onboard, train, coach, and retain RN Assessors
Provide day-to-day supervision, regular one-on-ones, and performance management, including field observation and ride-alongs.
Build and maintain a coverage plan so assessment timeliness is protected during PTO, leave, and turnover.
Provide day-to-day supervision, regular one-on-ones, and performance management, including field observation and ride-alongs.
Build and maintain a coverage plan so assessment timeliness is protected during PTO, leave, and turnover.
Reinforce field-safety practices for independent in-home visits and support nurses working alone in the community.
Clinical Quality and Audit
Conduct rigorous pre-submission audits of assessments (Uniform Core, Functional, and Comprehensive), coding, and SOAP notes to intercept errors before final submission to the health plan's review team.
Ensure documentation is completed in GuidingCare within the 48-hour turnaround and that the team meets the health plan's completeness and quality standards, as measured through review and audit.
Identify recurring error trends and drive corrective action and targeted education across the team.
Support timely responses to review and audit findings within contractually required timelines.
Serve as the subject-matter expert on the assessment process, the tools, and applicable regulatory, privacy (HIPAA), NCQA, and care management standards.
Operations and Productivity
Manage caseload distribution, visit scheduling across the daily slot structure and shift patterns, and territory and route planning to balance workload and completion targets.
Track and report on team KPIs, including visits completed, assessment timeliness, accuracy, and submission deadlines.
Partner with the scheduling team to keep assessor schedules full and efficient, and monitor productivity against targets.
Stakeholder Partnership and Compliance
Partner with the health plan's program leadership through operations touchpoints and office hours, and collaborate with internal teams.
Support compliance requirements, including workforce exclusion checks and timely completion of compliance, fraud-waste-and-abuse, and HIPAA training.
Escalate clinical, compliance, or client concerns appropriately and follow through to resolution.
Other duties as assigned
Qualifications & Skills:
Active Registered Nurse (RN) or higher licensure (e.g., Nurse Practitioner) in good standing with the Commonwealth of Massachusetts.
Bachelor of Science in Nursing (BSN) preferred; Associate of Science in nursing required.
Minimum of 3 years of RN experience, including home health or community-based assessment work.
Prior supervisory, team-lead, or formal mentorship experience.
Strong quality-assurance and audit skills, with the ability to identify trends and coach to them.
Excellent coaching, communication, organizational, and reporting skills.
Comfort documenting and working in an electronic platform via a secure virtual desktop (GuidingCare), and leading a remote, field-based team.
Valid driver's license, personal vehicle, and verifiable insurance are required for field travel.
Experience conducting or auditing assessments (for example UCA, FA, Comprehensive, MDS, or OASIS); assessment-related certification such as RAC-CT is preferred.
Prior experience with dual-eligible populations, Medicaid, or Medicare managed care is preferred.
Working Conditions:
Must reside within a commutable distance of the assigned Massachusetts territory.
Field-based and hybrid; regular travel for field oversight, ride-alongs, and team support.
Exposure to weather and varied home environments during field visits.
Valid driver's license, vehicle, and verifiable insurance are required; employment is conditional on a successful driver's license record check and verified insurance, maintained throughout employment.
Influenza vaccination is required during flu season (October 1 through March 31) as a condition of employment, consistent with the health plan's requirement for staff serving members in the home. Employees hired during flu season must complete the required vaccination and provide proof of immunization within 30 days of hire. Reasonable accommodations are considered in accordance with applicable law.
Benefits:
Full-Time role is eligible for standard company benefits PTO, and holidays
Eligible for a Sign-On bonus
Diversity & Inclusion:
At Activate Care, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military, and veteran status, and any other characteristic protected by applicable law. Activate Care believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
The organization is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process. If you require an accommodation to participate in the interview process, please let our team know at the time of scheduling.
The Company will not sponsor applicants for work visas at this time.
Bridging health and social care for improved outcomes
Industry
Community Services
Company size
51-200 employees
Founded
2012
Headquarters
Boston, Massachusetts
LinkedIn followers
5,942
Total funding
$74M
Activate Care is a nationally-recognized provider of social risk management solutions. Path Assist from Activate Care is designed to improve community health outcomes by proactively screening populations for social needs and utilizing our community health navigators interventions leading to better outcomes.
Activate Care is privately held and venture-funded by the disruptive innovation investment firm, Rose Park Advisors. For more information, visit http://www.activatecare.com
Offices: 200 State St, Boston, Massachusetts 02109, US
Care CoordinationHealthcare SoftwareSDOHCHWhealth equityand Social determinants of healthInformation TechnologyHealth CareSoftware