Worcester, Massachusetts, United States · Remote OK
$17/hr–$31/hr
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $17.43 - $31.37 Please not…
Skills: Financial clearance, Insurance verification, Patient billing, Revenue cycle, Customer service
Worcester, Massachusetts, United States · On-site
$18/hr–$22/hr
Overview If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AdCare Hospital American Addiction Centers, we have a p…
Skills: Patient admissions, Patient observation, Patient safety, Electronic medical records, ADL assistance
Worcester, Massachusetts, United States · On-site
At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect—one that values appreciation a…
Skills: Facility management, Event operations, NCAA rules and regulations, Budget management, Communication skills
Worcester, Massachusetts, United States · On-site
$18/hr–$18/hr
Location: Worcester Polytechnic Institute We are hiring immediately for a Full Time GRILL COOK position. Address: 100 Institute Road, Worcester, MA 01609 Note: online applications accepted only. Schedule: Full-time sched…
Skills: Grill cooking, Food preparation, Customer service, Food safety, Sanitation
Worcester, Massachusetts, United States · On-site
$92k–$165k/yr
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Exempt Hiring Range: $91,644.80 - $164,944.00 Pleas…
Skills: Nursing, Pediatric Endocrinology, Leadership, Clinical Precepting, Staff Education
Hartford, Connecticut, United States · Remote OK
$157k–$212k/yr
Career CategoryMedical AffairsJob Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with se…
Skills: Medical affairs, Clinical research, Rare disease expertise, Scientific engagement, Data communication
Worcester, Massachusetts, United States · Hybrid
$100k–$152k/yr
Job Requirements Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still having a b…
Skills: B2B Sales, Cold Calling, Prospecting, Needs Assessment, Account Management
Worcester, Massachusetts, United States · On-site
$19/hr–$26/hr
Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Hiring Range: $19.74 - $26.96 Please note that the final offer may vary within this range based on a candidate’s …
Skills: Patient Care, Vital Signs Monitoring, EKG, Phlebotomy, Point of Care Testing
Worcester, Massachusetts, United States · On-site
Overview If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AdCare Hospital American Addiction Centers, we have a p…
Skills: Cleaning, Sanitization, Linen management, Waste removal, Organization
Worcester, Massachusetts, United States · On-site
$280k–$340k/yr
Are you a current UMass Memorial Health caregiver? Apply now through Workday. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient…
Skills: Genitourinary Oncology, Clinical Research, Academic Teaching, Patient Care, Multidisciplinary Collaboration
Worcester, Massachusetts, United States · Hybrid
$60k–$78k/yr
Overview We are committed to making a meaningful impact through our work. As a Compliance Specialist 2 - Hazardous Building Materials, you will join our Hazardous Building Materials Team in our Worcester or our Westwood …
Skills: Environmental consulting, Hazardous building materials assessment, Asbestos inspection, Lead assessment, PCB management
Worcester, Massachusetts, United States · On-site
$19/hr–$26/hr
Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Hiring Range: $19.74 - $26.96 Please note that the final offer may vary within this range based on a candidate’s …
Skills: Patient care, Vital signs monitoring, Phlebotomy, EKG, Point of care testing
Worcester, Massachusetts, United States · On-site
$80k–$350k
In-Home HVAC Sales Representative Gervais Mechanical Services located in Auburn, is one of Massachusetts largest independent HVAC/Plumbing companies offering products, services, and solutions to customers. We are looking…
Skills: In-home sales, HVAC knowledge, Customer relationship management, Sales proposals, Communication skills
Worcester, Massachusetts, United States · On-site
$20/hr–$22/hr
Description Join Our Team and Make a Life-Changing Impact! At Autism Care Partners, we provide a supportive, inclusive, and collaborative environment where you can grow both personally and professionally. Whether you're …
Skills: Applied behavior analysis, Data collection, Clinical documentation, Behavior reduction, Communication skills
Worcester, Massachusetts, United States · Remote OK
The School of Pharmacy- Worcester/Manchester seeks a qualified individual to serve as an adjunct faculty-student success navigator to support student learning experiences and success in the Doctor of Pharmacy Program. Th…
Skills: Academic coaching, Student advising, Remediation, Communication skills, Organizational skills
Worcester, Massachusetts, United States · On-site
$120k–$130k/yr
💊 Pharmacist (Retail & Specialty Pharmacy) 📍 Onsite | Monday-Friday | Day Shift 🕕 Rotating Schedule Between 6:00 AM - 6:00 PM 📅 Rotating Weekends, As Needed Join a Team Focused on Exceptional Patient Care We are seek…
Skills: Pharmacology, Medication Therapy Management, Clinical Pharmacy, Retail Pharmacy, Specialty Pharmacy
Worcester, Massachusetts, United States · On-site
$120k–$130k/yr
💊 Pharmacist (Retail & Specialty Pharmacy) 📍 Onsite | Monday-Friday | Evening Shift 🕛 Scheduled Between 12:00 PM - 10:00 PM EST 📅 Rotating Weekends, As Needed Join a Team Focused on Exceptional Patient Care We are se…
Skills: Pharmacology, Medication Therapy Management, Clinical Pharmacy, Retail Pharmacy, Specialty Pharmacy
Watertown, Massachusetts, United States · Hybrid
$62k–$80k/yr
Overview ABOUT THE POSITION VHB’s Worcester and Watertown, MA offices are looking for an emerging Environmental Scientist to join our growing Natural Sciences Team working to deliver projects for our transportation, ener…
Skills: Environmental science, Wetland delineation, Environmental permitting, Environmental compliance, Natural resource surveys
Hartford, Connecticut, United States · Remote OK
$110k–$120k/yr
Milestone Funeral Partners is seeking an experienced and proactive Director of Facilities & Fleet to oversee the care, maintenance, and long-term management of our growing portfolio of facilities, properties, and fleet a…
Skills: Facilities management, Fleet management, Project management, Budget management, Capital expenditure forecasting
Worcester, Massachusetts, United States · On-site
$34/hr–$60/hr
Under minimal supervision, performs basic diagnostic ultrasound procedures, as requested by a licensed physician. Exercises professional judgment in providing health care services, to assist in diagnosis or treatment of …
Skills: Diagnostic ultrasound, Sonography, Patient care, Professional judgment, Clinical assessment
Worcester, Massachusetts, United States • Remote OK
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The specialist is responsible for verifying patient demographic, financial, and insurance information to ensure financial clearance prior to medical services. They also manage patient liability collections, process payments, and coordinate appointment scheduling.
Candidates must have a minimum of a high school diploma or G.E.D. and at least four years of experience in a business office or healthcare revenue cycle setting. Proficiency in computer systems and strong communication skills are required for this front-line customer service role.
Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Responsible for assessing and verifying patient information for scheduled for medical services. This requires verification of patient’s demographic, financial and insurance information. Collects co-pays, deductibles, coinsurances, and down payments. Provides estimates for services when appropriate. Receives and processes patient financial liability payments for current and past balances. The focus is to collect patient liabilities prior to service and to resolve any insurance and financial issues prior to services being rendered. Reschedules appointments when appropriate under the guidance of department leader. This position is the front line for customer service, pre-registration and access to care for scheduled services.I. Major Responsibilities:
1. Initiates contact with insurance companies to obtain eligibility, gather accurate patient billing information, and performs collections with outstanding accounts receivable.
2. Accurately estimates the patient financial liability (copayments, deductibles, coinsurances, deposits, etc. via obtaining accurate demographic and financial information). Answers patient inquiries regarding their liability and able to explain the variables involved.
3. Receives and processes patient payments.
4. Ensures pre-certification authorization and or referral is in placement prior to service being rendered.
5. Appropriately referring patients to Financial Counselors or Business Office dependent on need of patient.
6. Reschedules appointments when requested by patient or, under advisement of department leader, when due to financial circumstances appointment requires postponement.
7. Enters clear, concise notes concerning financial clearance status in system based on communications.
8. Demonstrate knowledge and understanding of all job-related policies and procedures and adheres to and consistently applies the Financial Clearance Policy in all patient cases.
9. Assesses gaps in patient coverage to determine patient financial exposure prior to rendering service.
10. Consistently demonstrates ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
11. Performs other duties as assigned, or directed, to ensure smooth operation of the department/unit.
II. Position Qualifications:
License/Certification/Education:
Required:
1. Minimum High School Diploma, or G.E.D., business concentration preferred.
Preferred:
1. Associate degree, or higher, preferred.
Experience/Skills:
Required:
1. Four plus (4+) years of experience within a business office setting, hospital revenue cycle preferred, Physician office or collection agency.
2. Prior experience in a healthcare environment required.
Preferred:
1. Working knowledge of personal computers and business office applications preferred.
2. Familiarity with hospital computer systems is a plus.
3. Knowledge of third party collections and reimbursement preferred.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions:
On-the-job time is spent in the following physical activities:
1. Stand - 1/3
2. Walk - 1/3
3. Sit - 2/3
4. Talk or hear - 2/3
5. Uses hands to finger, handle or feel - 2/3
This job requires that weight be lifted, or force be exerted:
1. Up to 10 pounds - 1/3
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
The Relentless Pursuit of Healing
UMass Memorial Health is the health and wellness partner of the people of Central Massachusetts. Through pain and pandemics, our commitment to our communities never wanes. We use knowledge and innovation to create breakthrough medicine, to create jobs, and to make life better for those we serve. We are leaders in the training of physicians and those who work in every facet of health care. We make outstanding care accessible for all, regardless of ability to pay. We stand for quality, compassion, dignity, opportunity and fairness. And we are relentless in our pursuit of healing. UMass Memorial Health is the largest health care system in Central Massachusetts. We are the clinical partner of the University of Massachusetts Chan Medical School, with access to the latest technology, research and clinical trials. UMass Memorial Health: Locations in Central Massachusetts Our locations include: • UMass Memorial Medical Center (Worcester) • UMass Memorial Health – HealthAlliance-Clinton Hospital (Fitchburg, Clinton and Leominster) • UMass Memorial Health – Marlborough Hospital (Marlborough) • UMass Memorial Health - Harrington (Southbridge, Webster) • UMass Memorial Health - Milford Regional (Milford) • Community Healthlink (Worcester, Leominster) We have an affiliation with CareWell Urgent Care to provide regional urgent care services. Also, the UMass Memorial Medical Group provides high quality, low-cost outpatient surgery services at The Surgery Center in Shrewsbury. UMass Memorial Health Care by the numbers: 2,400 physicians on our active medical staff 3,000 registered nurses 20,000 total employees 1,200 beds in our hospitals
Offices: Worcester, Massachusetts, US
