Sydney, New South Wales, Australia · Hybrid
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…
Skills: AI Adoption, Prompt Engineering, CCaaS Consulting, CX Operations, Conversational AI
Sydney, New South Wales, Australia · Hybrid
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…
Skills: AI Adoption, Prompt Engineering, CCaaS Consulting, CX Operations, Conversational AI
Sydney, New South Wales, Australia · Hybrid
Acadian Asset Management is a global, systematic investment manager at the forefront of data-driven investing since 1986. Headquartered in Boston, with locations in Singapore, London, and Sydney, we manage over $195 bill…
Skills: Python, SQL, Exploratory data analysis, Generative AI, OpenAI
Sydney, New South Wales, Australia · On-site
About the role Uniting has casual opportunities supporting the PSP casework team in Sydney. The successful applicants must be available to work both weekdays and on weekends as well as flexible hours - Office is in North…
Skills: Casework support, Family time supervision, Transporting children, Administrative record keeping, Cultural safety
Sydney, New South Wales, Australia · On-site
About the role This is a full-time (35 hours / week) contract opportunity until June 2027 (with the possibility of extension) and will be based at North Parramatta Coffs with some travel across the Greater Sydney region …
Skills: Casework, Family support, Record keeping, Administrative support, Communication
Sydney, New South Wales, Australia · Hybrid
Head of Asset Management Property & Housing | Sydney CBD Permanent full-time position Applications close Sunday 16th August 2026. We encourage early applications, as interviews may commence before the closing date. Build…
Skills: Strategic asset management, Lifecycle planning, Capital investment strategy, Organisational transformation, Facilities management
Sydney, New South Wales, Australia · Hybrid
Head of Asset Management Property & Housing | Sydney CBD Permanent full-time position Applications close Sunday 16th August 2026. We encourage early applications, as interviews may commence before the closing date. Build…
Skills: Strategic asset management, Property portfolio management, Lifecycle planning, Capital investment strategy, Organisational transformation
Sydney, New South Wales, Australia · Hybrid
Head of Asset Management Property & Housing | Sydney CBD Permanent full-time position Applications close Sunday 16th August 2026. We encourage early applications, as interviews may commence before the closing date. Build…
Skills: Strategic asset management, Property portfolio management, Lifecycle planning, Capital investment strategy, Organisational transformation
Sydney, New South Wales, Australia · Hybrid
Payroll specialist Sydney CBD · Full-time · Hybrid · Permanent or fixed-term contract available About EVT At EVT we believe in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the ki…
Skills: Payroll processing, Australian payroll legislation, Fair Work compliance, NES compliance, PAYG
Sydney, New South Wales, Australia · On-site
$174k–$260k/yr
Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. The Unreal Ecosystem (UnEco) team has an impact on a wide array of topics, including…
Skills: C++, Unreal Engine, Software Architecture, CI/CD, Technical Leadership
Sydney, New South Wales, Australia · On-site
$136k–$204k/yr
At Riot, we believe in putting players first. Our Sydney-based team is partnering globally to build next-generation features and technology on an exciting Unpublished R&D Title. The team focuses on supporting the game's …
Skills: People Management, Python, Unreal Engine 5, Autodesk Maya, Substance Suite
Sydney, New South Wales, Australia · On-site
About EVT: Harbour Rocks Hotel by Ode Hotels is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. …
Skills: Night Audit, Hotel Management, Guest Service, Financial Reconciliation, Security Patrols
Sydney, New South Wales, Australia · On-site
About the role This is a part-time contract opportunity until June 2028 and will be based at Fairfield Uniting Counselling and Mediation Centre - Working 3 days (21 hours / week) at Fairfield Uniting has a long history o…
Skills: Family dispute resolution, Mediation, Child inclusive practice, Family law legislation, Conflict resolution
Sydney, New South Wales, Australia · Hybrid
Job Requisition ID: 41439 Mentoring, coaching and leadership programs to help you make an impact that matters Purposeful client work with real community impact Explore opportunities for global mobility and internal secon…
Skills: Azure, C#, .NET, Web API, AI-Assisted Engineering
Sydney, New South Wales, Australia · Hybrid
Job Requisition ID: 41274 Shape treasury outcomes in a growing, more complex business with broad exposure across cash, risk, systems and hedge accounting Mentoring, coaching and leadership programs to help you make an im…
Skills: Treasury Operations, IFRS 9, Hedge Accounting, Cash Forecasting, Liquidity Monitoring
Sydney, New South Wales, Australia · Hybrid
Why You’ll Love This Role Step into a strategic leadership role shaping the future of payroll at Metcash. As Head of Payroll, you’ll drive enterprise-wide governance, transformation and compliance, ensuring payroll is ac…
Skills: Payroll Strategy, Payroll Governance, Compliance, Payroll Transformation, Automation
Sydney, New South Wales, Australia · Hybrid
At LifeHealthcare, we’re on a mission to deliver life-changing medical solutions to patients across Australia and New Zealand. Our passion is health, and our purpose is making life better for patients, our partners, and …
Skills: Solidworks, Engineering Design, Drafting, 3D Modeling, 2D Technical Drawing
Sydney, New South Wales, Australia · Hybrid
Job Requisition ID: 41439 Mentoring, coaching and leadership programs to help you make an impact that matters Purposeful client work with real community impact Explore opportunities for global mobility and internal secon…
Skills: Azure, C#, .NET, Web API, AI-assisted engineering
Sydney, New South Wales, Australia · On-site
Reddy Express - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokem…
Skills: Customer Service, Multi-tasking, Time Management, Communication, Teamwork
Sydney, New South Wales, Australia · On-site
Minimum qualifications: Bachelor’s degree, or equivalent practical experience. 8 years of experience in software development. 3 years of experience with full stack development, across the back-end such as Java, Python, G…
Skills: Java, Python, Golang, C++, JavaScript
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Drive the adoption and stabilization of AI solutions for global enterprise customers to ensure sustained value and behavioral change. Optimize AI performance through prompt engineering and analyze operational data to improve ROI and efficiency.
Requires over 10 years of experience in CCaaS consulting, CX operations, or AI-enabled self-service. Must possess hands-on experience with generative AI, prompt engineering, and the ability to manage global stakeholders across time zones.
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
What's the Role All About?
The LeadAI Business Consultant, is a pivotal role within our Customer Services Automation AI Center of Excellence. As NICE scales AI adoption across its global enterprise customer base, this role serves as a core execution and insight engine within the AI Center of Excellence. You will work across regions to ensure AI solutions move beyond deployment into trusted, sustained, and value-generating usage.
This role is designed for experienced consultants who want to operate at the intersection of AI, contact center operations, and measurable business outcomes, with real ownership over adoption success
How Will You Make an Impact?
What makes this role compelling
Have You Got What It Takes?
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 11427
Reporting To: Tech Manager
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
NiCE is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
Offices: 221 River St, Hoboken, New Jersey 07030, US · 13 Zarhin Street, Ra'anana, 43107, IL
