Sydney, New South Wales, Australia · On-site
Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our…
Skills: Team leadership, Coaching, Customer service, CRM systems, Problem-solving
Sydney, New South Wales, Australia · On-site
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Skills: Personal care, Manual handling, Hoist training, Medication administration, General housekeeping
Sydney, New South Wales, Australia · Hybrid
About the Role: The Vice President, Real Assets is responsible for ensuring that real asset funds and real asset fund managers are provided with accurate and timely accounting services. In addition, the Vice President sh…
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Sydney, New South Wales, Australia · Hybrid
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Skills: Customer Service, Call Centre Operations, Communication, Active Listening, Empathy
Sydney, New South Wales, Australia · Hybrid
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Skills: Training, Coaching, Mentoring, Quality Assurance, Onboarding
Sydney, New South Wales, Australia · Hybrid
Job Description We’re seeking a talented Customer Service Representative to join our bustling inbound contact centre. In this role, you will serve as the welcoming voice of Silverchain, dedicated to ensuring every intera…
Skills: Customer Service, Call Centre Operations, Communication, Active Listening, Empathy
Sydney, New South Wales, Australia · Hybrid
Job Description The Role We are seeking a Customer Service Training Lead to join our National Contact Centre (NCC). In this role, you will drive service excellence by building team capability through training, coaching, …
Skills: Training, Coaching, Mentoring, Quality Assurance, Onboarding
Sydney, New South Wales, Australia · On-site
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. A…
Skills: Public Relations, Influencer Marketing, Media Relations, Campaign Execution, Content Creation
Sydney, New South Wales, Australia · On-site
Position Summary We are looking for an experienced Customer Support Engineer to provide technical support for Ceragon’s microwave and IP transport solutions. The ideal candidate will possess strong troubleshooting skills…
Skills: Technical Support, IP Networking, MPLS, BGP, VRF
Sydney, New South Wales, Australia · Hybrid
Unison Group is looking for a Databricks Architect to lead the design and implementation of scalable, high-performance data platforms leveraging Databricks and Apache Spark. The successful candidate will collaborate with…
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Sydney, New South Wales, Australia · Hybrid
Company Description Are you ready to be a big part of something big? At carsales, we’re all about making buying and selling a great experience. Since 1997, we’ve been evolving with the new economy to help people choose h…
Skills: Customer Success, Account Management, Relationship Management, Churn Reduction, CRM
Sydney, New South Wales, Australia · On-site
Minimum qualifications: Bachelor's degree in a technical field, or equivalent practical experience. 2 years of experience in program management. 2 years of experience in technical program management, operations program m…
Skills: Program Management, Technical Program Management, Software Engineering, Risk Management, Stakeholder Management
Sydney, New South Wales, Australia · On-site
Company Description Who is Turner & Townsend? All over the world people are using buildings, infrastructure, and assets we helped to deliver. It could be the hospital they work in, the railway they travel on every day, t…
Skills: Project Management, Design Management, Client-side Consulting, Budget Management, Procurement
Sydney, New South Wales, Australia · Hybrid
Job Description This is a 12 month fixed term contract. Join the team redefining how the world experiences design. Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a li…
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Sydney, New South Wales, Australia · On-site
Retail Merchandiser – Frenchs Forest NSW (Car and License Required) Live in Belrose, Frenchs Forest, Forestville or surrounds? Want a job that fits in with school runs, appointments, and everyday life? Employment Type – …
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Sydney, New South Wales, Australia · Hybrid
About The Company TMGM is a leading global CFD trading provider with a strong international presence across three continents. As the Official Regional Online Forex and Trading Partner of Chelsea FC in Asia Pacific, we ar…
Skills: Product Strategy, Product Roadmap Management, Data Analysis, Agile Methodologies, PRD Writing
Sydney, New South Wales, Australia · Hybrid
Sydney Location / Hybrid Working How will I help? This is a high-impact opportunity to join Westpac's Home Lending Delivery Unit as Senior Manager, Performance Modelling. In this role, you will help manage the balance sh…
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Sydney, New South Wales, Australia · On-site
About ARC’TERYX Located in the Canadian Coast Mountain wilderness, Arc'teryx is built on the principle of obsessive, precise design and production. The unique in-house manufacturing and design centers allow the brand to…
Skills: Floor Leadership, Guest Experience, Coaching and Development, Inventory Management, Visual Merchandising
Sydney, New South Wales, Australia · Hybrid
Life @ AP+ We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You'll be encouraged to bring yo…
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Sydney, New South Wales, Australia · Hybrid
Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growing their business and …
Skills: Consultative Sales, Inbound Lead Conversion, B2B Sales, CRM Management, HubSpot
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Lead, coach, and develop a team of Customer Experience Specialists to ensure high-quality service delivery. Oversee daily operations, manage customer escalations, and collaborate with internal departments to improve overall customer outcomes.
Requires previous experience in leading a customer service or contact center team with a strong focus on coaching and development. Must possess excellent problem-solving skills, proficiency in CRM systems, and the ability to manage performance metrics.
Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally.
We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What’s yours?
At Hunter Douglas, we're passionate about delivering exceptional customer experiences. As the global leader in window coverings, we're known for our innovative products, trusted brands and commitment to quality. Behind every great product is a team dedicated to providing outstanding service—and we're looking for a Customer Experience Team Leader to help lead the way.
Reporting to the National Customer Service Manager, you'll lead a team of Customer Experience Specialists, ensuring our customers receive professional, responsive and solution-focused support every step of the way. You'll coach and develop your team, oversee daily operations, manage customer escalations and work collaboratively across the business to continuously improve the customer experience.
If you're a people-focused leader who enjoys balancing operational excellence with team development and customer satisfaction, we'd love to hear from you.
Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential.
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Offices: Piekstraat 2, ROTTERDAM, 3071EL, NL
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