Spokane, Washington, United States · Remote Solely
$24/hr–$26/hr
Job DetailsJob Location: Spokane, WA - Spokane, WA 99224Position Type: Full TimeSalary Range: $24.35 - $26.35 HourlyTravel Percentage: NoneJob Shift: SwingJob Category: Health CareEducation Requirement: Bachelor’s …
Skills: Crisis Intervention, Risk Assessment, Behavioral Health Counseling, Emotional Support, Safety Planning
Spokane, Washington, United States · On-site
$17/hr–$17/hr
Store 2746289: N 2303 Argonne Rd., Spokane Valley, Washington 99212 Shift Availability Days and Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representati…
Skills: Customer Service, Cashiering, Sales, Communication, Problem Solving
Spokane, Washington, United States · On-site
$27/hr–$40/hr
Working Here | Experience Serving Your Community If you are looking to foster a fulfilling career path while serving your community, you are in the right place. All careers at CHAS Health allow you to make an impact on p…
Skills: Customer Service, Oral Communication, Written Communication, Multi-tasking, Computer Skills
Spokane, Washington, United States · Remote OK
Spieldenner Financial Group is a part of one the fastest-growing insurance organizations in the country. Our most important focus areas include getting agents paid quickly, keeping costs minimal, and giving agents the tr…
Skills: Appointment Setting, Financial Research, Client Presentation, Underwriting Follow-up, Sales
Spokane, Washington, United States · On-site
$20/hr–$26/hr
Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to pr…
Skills: Peer Counseling, Case Management, Crisis Intervention, Housing First Model, Trauma-Informed Care
Spokane, Washington, United States · On-site
$22/hr–$32/hr
Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mis…
Skills: Patient Interviewing, Vital Signs Collection, Specimen Collection, Venipuncture, Medication Administration
Spokane, Washington, United States · On-site
$38/hr–$55/hr
Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mis…
Skills: CT Scanning, Diagnostic Radiology, Patient Care, Emergency Department Tech Tasks, Medical Procedures
Spokane, Washington, United States · On-site
$17/hr–$28/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Order Entry, Medication Dispensing, Customer Service, Dosage Calculation, Prescription Review
Spokane, Washington, United States · On-site
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a…
Skills: Customer Service, Pricing And Signing, Merchandise Replenishment, Inventory Management, Truck Unloading
Spokane, Washington, United States · On-site
$60k–$80k/yr
Dealership:L0275 Lithia Chrysler Dodge Jeep Ram Fiat of Spokane Lithia Chrysler Dodge Jeep Ram Fiat of SpokaneSales Representative Pay: Commission Based earning range of $60k-80K annually Schedule: May include some eveni…
Skills: Sales, Relationship Building, Customer Service, CRM, Communication
Spokane, Washington, United States · On-site
General Description The Beauty Consultant is responsible for providing a personalized, engaging and fun shopping experience to clients, demonstrating beauty products and techniques, and leveraging in-depth product knowle…
Skills: Communication, Relationship Building, Product Demonstration, Beauty Trends Knowledge, Client Engagement
Spokane, Washington, United States · On-site
$18/hr–$27/hr
The Starting Hourly Rate / Salario por Hora Inicial is $18.00 USD per hour. The Pay Range / Rango salarial is $18.00 USD - $27.00 USD per hour. ALL ABOUT TARGET Working at Target means helping all families discover the j…
Skills: Guest Service, Inventory Management, Stocking, Sorting Operations, Powered Equipment Operation
Spokane, Washington, United States · On-site
$19/hr–$34/hr
If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services! We are currently looking for a Substance U…
Skills: Substance Use Disorder Counseling, Case Management, DSM-5 Diagnosis, ASAM Requirements, Evidence-Based Practices
Spokane, Washington, United States · On-site
Date Posted: 2026-07-13 Country: United States of America Location: US-WA-SPOKANE-11135 ~ 11135 W Westbow Ln ~ WESTBOW Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Must be aut…
Skills: CNC Machine Setup, Precision Gauging, CMM Operation, Preventative Maintenance, Quality Control
Spokane, Washington, United States · On-site
The Wholesale Parts Driver delivers and picks up parts and equipment for the dealership while ensuring the delivery truck is in a clean and operable condition. What are the day-to-day responsibilities?Deliver & pick up p…
Skills: Driving, Logistics Planning, Vehicle Maintenance, Customer Communication, Inventory Handling
Spokane, Washington, United States · On-site
$23/hr–$33/hr
Working Here | Experience Serving Your Community If you are looking to foster a fulfilling career path while serving your community, you are in the right place. All careers at CHAS Health allow you to make an impact on p…
Skills: Phlebotomy, Laboratory Procedures, Injections, Immunizations, Patient Education
Spokane, Washington, United States · On-site
Date Posted: 2026-07-13 Country: United States of America Location: US-WA-SPOKANE-11135 ~ 11135 W Westbow Ln ~ WESTBOW Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: This job re…
Skills: Furnace Operation, Overhead Crane Operation, Forklift Operation, Preventative Maintenance, Data Entry
Spokane, Washington, United States · On-site
$19/hr–$28/hr
Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mis…
Skills: Customer Service, Appointment Scheduling, Medical Terminology, Data Entry, Epic EMR
Spokane, Washington, United States · On-site
$81k–$148k/yr
About the Role: Underwrites new and renewal Agriculture, Commercial and Industrial (C&I) and Commercial Real Estate (CRE) credit requests comprised of working capital lines of credit, asset-based lines of credit, commerc…
Skills: Commercial Underwriting, Credit Analysis, Financial Statement Spreading, Cash Flow Analysis, Risk Rating
Spokane, Washington, United States · On-site
$22/hr–$32/hr
Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mis…
Skills: Patient Interviewing, Vital Signs, Specimen Collection, Venipuncture, Medication Administration
Spokane, Washington, United States • Remote Solely
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Provide compassionate telephonic first response, including risk assessment and crisis stabilization for individuals in distress. Maintain accurate clinical documentation while navigating multiple software systems in a remote environment.
Requires a Bachelor's degree and at least one year of direct experience in behavioral health, counseling, or social services. Candidates must reside in Washington and have a private, distraction-free home office with high-speed hard-wired internet.
Job DetailsJob Location: Spokane, WA - Spokane, WA 99224Position Type: Full TimeSalary Range: $24.35 - $26.35 HourlyTravel Percentage: NoneJob Shift: SwingJob Category: Health CareEducation Requirement:
Bachelor’s Degree from an accredited 4 year college or university.
Experience Requirement: Minimum of 1 year direct experience in behavioral health, counseling, or social services
Location Requirement: Fully Remote, Washington residency required
Benefits
Comprehensive medical, dental, and life insurance
401(k) program with company match
Company-matched student loan repayment program
Short- and long-term disability (STD/LTD)
Employee Assistance Program (EAP)
Accrued PTO (earn up to 4 weeks in your first year)
Opportunities for professional growth and advancement
Compensation & Incentives
In addition to base hourly pay, our crisis counselors are eligible for the following incentives:
Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.
Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded “Top Workplace” honors for our strong culture, mission-driven work, and commitment to employee well-being.
We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
Build rapport, actively listen, and foster client engagement.
Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
Provide resources, coping strategies, referrals, and safety planning.
Intervene appropriately in emergent situations.
Maintain accurate, timely, and clinically sound documentation.
Multitask effectively while navigating multiple software systems.
While working from home, to maintain HIPAA compliance and ensure focus, we ask our crisis counselors to have a distraction-free, private office space with a door that locks. Along with hard-wired broadband or fiber internet with speeds of at least 10 Mbps that is not susceptible to frequent outages; satellite and cellular-based services (including Starlink, Viasat, Verizon 5G Cellular, T-Mobile 5G Cellular, etc.) are not permitted.
Six-Week Paid Virtual Training Cohort: Monday–Friday, 8:00 AM to 4:30 PM PST
A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.
Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
It's not just what you get, it's who you get
ProtoCall Services, Inc. is the nation’s leading third-party provider of specialty clinical call-center services and digital tools to the behavioral health field. Formally established in 1992, ProtoCall’s customers include community behavioral health providers, employee assistance programs, university counseling centers, and managed behavioral health organizations. ProtoCall answers calls on behalf of more than 350 organizations who all look to ProtoCall’s call center services and digital tools to provide a level of access and coverage that they typically could not otherwise afford. ProtoCall employs over 200 of the best and the brightest including at least 85 Masters and Doctorate Level clinicians. ProtoCall regularly receives accolades for our outstanding organizational culture. Most recently receiving the "Top Workplace 2022" award for the state of Oregon.
Offices: 621 SW Alder, Suite 400, Portland, Oregon 97205, US · 2855 44th St. SW Suite 100, Grandville, MI 49418, US · 7850 Jefferson Street NE, Suite 200, Albuquerque, NM 87109, US
