Senior Executive/Assistant Manager (Health Information Management Services), EGH Planning Office
Singapore, Singapore · On-site
Mid level
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Full-time
bachelor degree
Posted 20d ago
Apply by Jul 23
~40 hrs/week
Responsibilities
Develop and implement workflows for Medical Reports and Release of Information (ROI) processes to ensure regulatory compliance. Support the hospital's Operational Readiness, Activation and Transition (ORAT) efforts through cross-departmental collaboration.
Requirements
Requires a Bachelor's degree in any discipline, preferably in healthcare, business, or operations management, with at least 2 years of relevant experience. Candidates should possess strong communication skills and knowledge of process methodologies and project management.
Full job description
The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH's vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.
We are seeking a highly driven individual to support the planning and development of Medical Reports and Release of Information (ROI) processes to ensure accuracy, consistency, and compliance with regulatory requirements. Key responsibilities include developing workflows and processes for Medical Reports and ROI, establishing a structured framework for medical report and ROI application processes, setting guidelines for internal and external requests for medical information and developing billing and payment processes to support efficient administration.
Additional responsibilities include involvement in training of future staff and designing an efficient rostering framework. You will also support the hospital's Operational Readiness, Activation and Transition (ORAT) efforts and collaborate across departments to build a seamless healthcare delivery system from the ground up.
Requirements:
Bachelor's Degree in any discipline (preferably in healthcare, business or operations management) with at least 2 years of relevant working experience
Experience in healthcare operations will be an advantage
Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies
Possess excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
Ability to work independently and under pressure, adapt to change and manage challenges in a fast-paced healthcare environment
Related keywords
Health Information ManagementMedical ReportsRelease of InformationROIORATHealthcare OperationsDesign ThinkingChange ManagementProject ManagementProcess MethodologiesBilling ProcessesRostering FrameworkRegulatory ComplianceHealthcare Delivery System
SingHealth drives the transformation of healthcare and provides affordable, accessible, quality healthcare. With over 40 clinical specialties, a network of acute hospitals, national specialty centres, polyclinics and community hospitals, it delivers comprehensive, multidisciplinary and integrated care. As part of the SingHealth Duke-NUS Academic Medical Centre, SingHealth works with Duke-NUS Medical School to advance medical research and education to improve patient care.
Offices: 10 Hospital Boulevard, Bukit Merah, 168582, SG
Health DiagnosticsHospitalHealth CareMedicalArtificial Intelligence (AI)