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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Manage and grow an existing customer base within the diagnostic imaging sector by handling service contracts and medical supply sales. Act as the voice of the customer to resolve issues and collaborate with internal teams to advance business opportunities.
Requires a high school diploma and three to five years of account management experience specifically within the B2B imaging industry. Candidates should be proficient in CRM software and capable of traveling 50-60% of the time.
Position Summary:
This mid-level experienced position is one in which you will learn and grow within the company. Primarily focused on existing customer engagement, this position will allow you to satisfy customers' needs and requests, respond to their queries in a timely manner and aspire to deliver positive customer experience. Excellent communication and negotiation skills along with a customer service oriented approach will support you in ensuring customer satisfaction and loyalty.
Ultimately, you should be able to grow our business and your career by building successful, long-term client relationships
Essential Duties:
o Manage/Maintain the existing customer base
o Identify upselling/cross selling opportunities
o Post sales support
o Resolve issues/conflicts and provide solutions to customers in a timely manner
O Identify customer hurdles and work to mitigate them
Education/Experience:
Required:
Preferred:
Travel:
Competencies:
MXR The Imaging Solutions Company, formerly known as Merry X-Ray. Family Owned Since 1964.
MXR Imaging, Inc. is the largest independent distributor of imaging sales and service in the U.S. As an industry leader, we provide a wide variety of New and Platinum Certified Pre-Owned imaging equipment. We offer service support, legacy equipment assistance, equipment relocation, Mobile Trailer rentals, parts, training, and radiology consumable/durable goods to the healthcare market. MXR Sells, Supports & Repairs: CT, PET/CT, MRI, Ultrasound, General Radiology Imaging equipment, and PACS. Imaging Services: MXR is the nation’s largest distributor of medical imaging equipment and services. Family Owned Since 1964, MXR Imaging has been trusted as a medical imaging expert for over six decades. MXR supports customers across all medical imaging modalities and helps its customers navigate the complexities of X-Ray, Ultrasound, Magnetic Resonance Imaging (MRI), Computed Tomography (Cat Scan or CT), and PET/CTs. Medical imaging has is a critical component of modern medicine and uptime has never been more important. MXR’s services span the full lifecycle of imaging devices with planning, project management, room design, shielding, staging, installation, logistics, supplies, and training services across the United States. MXR has America' largest team of customer-facing medical imaging experts, including over 200 field service engineers. MXR’s fleet of mobile trailers and fast response technicians can solve problems and minimize downtime. MXR is committed to helping its customers make intelligent decisions across hundreds of brands and can present options of new, pre-owned, & refurbished parts and equipment to hit your price point. From imaging supplies and durables to the latest equipment, MXR has it all. Service Detail: • Equipment sales (new & refurbished) • Imaging Parts & Medical Supplies • Mobile Imaging Trailers • Service Contracts & on-demand repairs • Training & education • Equipment Relocation & Installs • Medical Equipment Repair Services
Offices: 4909 Murphy Canyon Rd, San Diego, CA 92123, US · 2301 Atlantic Avenue, Manasquan, NJ 08736, US · 104 Challenger Rd, Portland, TN 37148, US · 720 S Powerline Rd, Deerfield Beach, Florida 33442, US · 9892 E 121st St #100, Fishers, Indiana 46037, US
