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Full-time
Posted 29d ago
~40 hrs/week
Responsibilities
The Admissions Coordinator manages the resident intake process, including coordinating with healthcare facilities and conducting tours for prospective patients. They are also responsible for maintaining business relationships with referral sources and assisting residents with financial and legal documentation.
Requirements
The candidate must be able to handle administrative duties, perform quality assurance rounds, and navigate EMR systems. Proficiency in coordinating with external agencies and assisting patients with Medicare, Medicaid, and Social Security benefits is required.
Full job description
JOB DESCRIPTION
Admissions Coordinator
DEPARTMENT: Administration
ESSENTIAL JOB FUNCTIONS:
Perform customer service duties including but not limited to routine QA rounds to ensure the facility is odor and obstacle free, maintaining refreshments for visitors including the baking of cookies/bread, and answering of phones in a courteous and professional manner
Develop and maintain business relationships with Discharge Planners, Case Managers, and Physicians to generate placement referrals
Coordinate the admission of residents to the facility by communicating with other departments, external organizations, agencies and healthcare facilities. Ensure resident rooms are admission ready
Provide tours to perspective patients, family members or responsible parties
Complete the admission packet with the residents and/or responsible parties
Assist in the orientation program for residents in accordance with established policies and procedures
Assist patients with financial and legal matters, i.e. Medicare, Medicaid benefits, Social Security, VA, etc.
Assist patients to determine how they would like to make decisions about their health care, and whether or not they would like anyone else involved in these decisions
Interview residents and obtain required information and signatures. Including discussion of room rates, billing procedures, visitor/guest privileges, restrictions, and resident care procedures as appropriate
Keys information into computer systems, including EMR
Links Healthcare is a support services company dedicated to the training and development of healthcare leaders in the skilled nursing industry. Our services are designed to enhance the management and operational capabilities of healthcare leaders, with a focus on high-quality care and elevated outcomes.