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Provide high-quality hospitality and concierge services to top-level donors in the Lipinsky Family Suite. Assist the Events Director with the setup, execution, and cleanup of donor cultivation and stewardship events.
Candidates must be at least 21 years old with previous experience in hospitality, events, or customer service. Availability for evenings and weekends is required, along with a California Responsible Beverage Service (RBS) Certification.
Job DetailsJob Location: San Diego, CA 92101Salary Range: $18.29 - $21.50 HourlyThe Old Globe is seeking hospitable and conscientious individuals to join our Events and Donor Suite staff to fulfill two crucial roles; event support and donor concierge services.
As a Donor Suite Concierge, individuals will work shifts in the Lipinsky Family Suite, providing professional and high-quality hospitality to The Old Globe’s Circle Patron donors who are attending performances at the Globe.
As a member of the Events and Suite Staff, individuals will regularly engage with the Globe’s top-level donors and must exhibit a high level of hospitality and patience. This individual must be able to manage donor issues and complaints calmly and professionally, and to fulfill a variety of roles.
Key Responsibilities include but are not limited to the following:
Assisting the Events Director before, during, and after donor cultivation and stewardship events
Event set-up, take-down, and clean-up
Bartending and beverage service
Greeting and assisting guests and donors
Serving as an onsite Event Lead when assigned, overseeing event logistics and operations
Following detailed event sheets and troubleshooting guest or event-related issues
Providing post-event summaries and updates to the Events Director
Working in the Lipinsky Family Suite to provide concierge-level hospitality to Circle Patron donors attending performances
Maintaining a calm, professional, and welcoming demeanor while interacting with high-level donors and guests
The Old Globe is actively committed to fostering a culture of equity, diversity, inclusion, & access in all areas of our operation. By making intentional, actionable steps, we strive to make The Old Globe a place where theatre makers, employees, volunteers, audience members, and community members of all identities and backgrounds belong. The Old Globe welcomes candidates who demonstrate a commitment to these goals. We strongly encourage people with the following identities to apply: BIPOC, LGBTQIA+, people living with disabilities, and those from other historically and presently marginalized groups. Multilingual candidates are also strongly encouraged to apply.
QualificationsThe successful candidate will have the following skills and abilities:
Previous hospitality, events, or customer service experience required
Weekend and evening availability required
Must be at least 21 years of age
Bartending and beverage service experience preferred
Ability to multitask and work independently in a fast-paced environment
Strong communication and problem-solving skills
Must possess or be willing to obtain California Responsible Beverage Service (RBS) Certification
Hourly pay rate range for the position is $18.29 - $21.50 plus tips; $18.29 per hour for Donor Suite Concierge and $21.50 per hour when working as Events Staff. Staff may also have ticket privileges. Previous experience in the hospitality industry and weekend and evening availability is required. This is a part-time position with a variable schedule.
The Tony Award–winning The Old Globe is one of the country’s leading professional nonprofit regional theatres. Now in its 89th year, the Globe is San Diego’s flagship performing arts institution, and it serves a vibrant community with theatre as a public good. Under the leadership of Erna Finci Viterbi Artistic Director Barry Edelstein and the Audrey S. Geisel Managing Director Timothy J. Shields, The Old Globe produces a year-round season of 16 productions of classic, contemporary, and new works on its three Balboa Park stages, including its internationally renowned Shakespeare Festival. More than 250,000 people annually attend Globe productions and participate in the theatre’s artistic and arts engagement programs. Its nationally prominent Arts Engagement Department provides an array of participatory programs that make theatre matter to more people in neighborhoods throughout the region. Humanities programs at the Globe and around the city broaden the community’s understanding of theatre art in all its forms. The Globe also boasts a range of new play development programs with professional and community-based writers, as well as the renowned The Old Globe and University of San Diego Shiley Graduate Theatre Program. Numerous world premieres—such as 2014 Tony Award winner for Best Musical A Gentleman’s Guide to Love and Murder, Bright Star, The Full Monty, Dirty Rotten Scoundrels, and Dr. Seuss’s How the Grinch Stole Christmas! —have been developed at The Old Globe and have gone on to highly successful runs on Broadway and at regional theatres across the country.
Offices: 1363 Old Globe Way, San Diego, CA 92101, US
