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Full-time
bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Long-term Insurance, Life Insurance, 401(k) Matching
Posted 43d ago
~40 hrs/week
Responsibilities
Design and implement user-centric software interfaces to optimize the consumer experience within Frost applications. Conduct usability studies, customer interviews, and create high-level wireframes and prototypes to ensure user-friendly designs.
Requirements
Requires a Bachelor's degree in Interaction Design, Information Science, or a related field, and at least 2 years of interaction design experience. Proficiency in prototyping software like Figma or Sketch and an online portfolio are required.
Full job description
Job Description
It’s about creating solutions that help people.
Do others often ask you for technology advice and assistance? Are you always looking for innovative ways to help people? Do you like having the autonomy to build new solutions from the ground up? If so, being a User Experience Designer II at Frost could be the job for you.
At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.
Who you are:
As a User Experience Designer II at Frost, you are our experience champion. You will design and implement innovative and user-centric software application interfaces that effectively optimize consumer experience within Frost applications. You welcome a challenge and want to provide next level experiences to every individual that uses our systems.
What you’ll do:
Conduct and utilize usability studies, customer interviews, focus groups, and competitive benchmarking to positively impact software design decisions
Create high-level user flows, wireframes, site maps, and prototypes to ensure that design concepts being implemented are user-friendly across organizational platforms
Resolve complex technical and business issues related to the implementation of new web projects to maximize workflow efficiency
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you’ll need:
Bachelor’s degree, preferably in Interaction Design, Information Science, or a related field; or equivalent work experience
2+ years of Interaction Design work experience
Experience with Figma, Sketch, Invision, or other prototyping software
Proficient in Microsoft computer applications
Excellent written and verbal communication skills, including technical writing
Ability to create simple user experiences within a complex environment
An online/PDF portfolio
Additional Preferred Skills:
Experience with Apple and Android products
Financial services experience
Experience with HTML and CSS
Our Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
Medical, dental, vision, long-term, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.
Related keywords
User Experience DesignInteraction DesignFigmaSketchInvisionPrototypingUsability StudiesUser FlowsWireframesSite MapsHTMLCSSFinancial ServicesBankingUser-Centric DesignCompetitive Benchmarking
Banking that’s people first, second and third. #ExactlyWhatYouUnexpected
Industry
Financial Services
Company size
5,001-10,000 employees
Founded
1868
Headquarters
San Antonio, Texas
LinkedIn followers
46,297
Frost provides banking, investments, and insurance services to businesses and individuals throughout Texas. Founded in 1868, Frost is now one of the 50 largest U.S. banks by asset size.
Since the beginning, we have been committed to making people’s lives better — our clients and our coworkers. When you work at Frost, it’s about more than a job. It’s about creating and delivering great experiences every time we interact with one another. It’s about teamwork, collaboration, and a commitment from everyone involved. It’s about the person who greets our clients at the door to those developing the latest technology to help us serve our customers in ways no other bank can. It’s about banking on our values to provide excellent customer service and fulfilling careers with competitive compensation, generous benefits, and a healthy work-life balance.
And it shows. It’s why we’ve been named No. 1 in Texas for Consumer Banking Customer Satisfaction by J.D. Power for 16 years in a row. For J.D. Power 2025 award information, see: jdpower.com/awards.
Visit our careers page to search for open positions and become a part of the Frost family: https://careers.frostbank.com
Frost is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including sex, sexual orientation, gender identity, race, ethnicity, disability, or veteran status. For more information on our social media policies, please visit frostbank.com/social.
Offices: 111 W Houston St, San Antonio, Texas 78205, US