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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Flexible Spending Accounts, 401k
Posted 31d ago
~40 hrs/week
Responsibilities
Safely park and retrieve guest vehicles while providing professional and warm customer service. Maintain the cleanliness of the parking area and ensure accurate collection of parking fees.
Requirements
Requires a high school diploma or GED and the physical ability to lift up to 50 lbs. Candidates should possess strong communication skills and a commitment to accountability and teamwork.
Full job description
About Us:
One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 75 years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.
Culture:
We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
At Ace, we are committed to our core values of accountability, communication, family, exceptional service, and profitability. We believe that by embracing these values, we can create a positive and thriving work environment while delivering the highest level of service to our guests. As such, we seek individuals who can contribute directly to our commitment to delivering top-notch customer service and enhancing the profitability of our operations. The duties entail the following:
Accountability
Promptly and safely park and retrieve vehicles following company policies and procedures.
Ensure keys are securely stored.
Adhere to company policies and safety guidelines at all times.
Communication
Greet guests warmly and professionally, establishing a positive first impression.
Effectively communicate parking procedures and fees to guests.
Assist customers with any questions or concerns they may have and handle any issues in a calm and professional manner.
Coordinate with fellow team members to ensure efficient service delivery.
Family
Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department.
Exceptional Service
Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash.
Provide additional customer service assistance as needed, such as carrying bags or assisting with directions.
Profitability
Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
Report any maintenance issues or equipment malfunctions promptly to minimize downtime.
About YOU:
To work at our company, you should possess the following experience and attributes:
High school diploma or GED.
Excellent communication and interpersonal skills.
Strong sense of accountability and responsibility.
Ability to work effectively in a team environment.
Exceptional customer service skills.
Reliable, friendly, and ability to create a lasting impression.
Physical ability to move quickly and lift heavy items (up to 50 lbs.)
Previous valet or customer service experience is a plus.
What We Can Offer You for All Your Hard Work:
An hourly wage plus tips.
Medical, dental, vision, life insurance coverage for full-time, eligible employees.
Vacation/Sick for full-time and part-time employees
Holiday full-time and part-time employees
Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: [email protected] describing the accommodation.
Related keywords
Valet ParkingParking ManagementCustomer ExperienceHospitalityVehicle SafetyRevenue ManagementGuest RelationsOperations
ACE PARKING does more than take care of cars. We take care of people. When we say “Every Thank You Earned”, it means we do whatever it takes to assist you and your customers, day or night, at a moment’s notice. It isn’t just words. It’s our way of doing business.
Providing a full range of parking services, ACE manages every conceivable type of parking application including Office, Retail and Mixed-Use Projects, Hotel and Valet Services, Airport Parking and Shuttles, Stadium, Arena and Event Parking, Hospitals and Medical Centers.
Our client-driven approach to parking means that our people put a lot of time into gathering insight, conducting research and challenging convention in order to help our clients realize their full revenue potential. We believe that every parking operation is different and deserves a customized plan.
From our San Diego headquarters, to numerous regional offices across the country, ACE manages over 1,250 locations. These locations collectively service nearly 500,000 customers per day and control more than 175,000 off-street parking stalls. No matter what your venue or location, you can be sure ACE has the right combination of services to exceed your expectations.