Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates; perform production and customer service functions; maximize store sales and profits safely and ethically …
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest…
Skills: Customer service, Point of sale systems, Cash handling, Transaction processing, Communication skills
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest…
Skills: Customer service, Communication skills, Bagging groceries, Safety compliance, Cleaning
Overview Want to Join the Best in Pests? Go Pro with Orkin. As an Orkin Pro, you’ll put the "pro” in protecting what people value most: their home. You’ll have more than a job—you’ll have a …
Skills: Pest control, Route management, Customer service, Problem solving, Documentation
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As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and knowledgeable manner, creating a po…
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Requisition Number: 29771 When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial an…
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Richmond, VA – Seeking Hospital Medicine Physicians Join the Physician Partnership Where You Can Increase Your Impact Vituity’s ownership model provides autonomy, local control, and a national system of support, so you c…
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Patient Care Technician - Short Stay Unit - Nights
Richmond, Virginia, United States · On-site
$17/hr–$24/hr
Entry level
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Skills: Housekeeping management, Staff supervision, Quality control, Training, Customer service
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$83k–$149k/yr
Full-time
bachelor degree
Medical, Dental, Vision, Life insurance, Disability coverage, Paid time off
Posted 5d ago
~40 hrs/week
Responsibilities
The supervisor oversees fraud investigation activities, including managing suspected illegal incidents and coordinating with law enforcement. They are responsible for setting operational objectives and ensuring team adherence to policies and regulatory requirements.
Requirements
Candidates must hold a bachelor's degree and possess at least two years of prior leadership experience. A broad understanding of operational practices within financial crime risk management is required.
Full job description
Job Family: Risk Management
Job Sub-Family: Financial Crimes Risk Management
Career Specialization: Fraud Investigations
Career Stream: Management
Career Level: M1
Job Profile
Position Description
The Supervisor, Fraud Investigations is responsible for leading a customer-focused fraud victim support function that serves as a dedicated liaison for customers who have experienced fraud. This role oversees teammates who communicate directly with impacted customers, help them navigate the fraud process, facilitate the collection of required documentation, provide ongoing status updates, educate customers on fraud prevention and recovery steps, and coordinate with internal partners to support timely and compassionate resolution.
The Supervisor partners closely with Fraud Strategy, Fraud Operations, Risk, Compliance, Contact Center, Branches, Digital Banking, and other operational units to deliver an exceptional customer experience for fraud victims while maintaining awareness of investigative, regulatory, and Suspicious Activity Report requirements. The position is accountable for improving customer satisfaction, reducing customer attrition following fraud events, identifying and escalating fraud trends, training teammates, and providing executive leadership with clear reporting on program performance, customer impact, and opportunities for process improvement.
Sub-Family Definition
Financial Crimes Risk Management identifies, assesses, and manages risks associated with money laundering, terrorist financing, sanctions violations, fraud, and other financial crimes. Develops and executes policies, controls, monitoring, investigations, and regulatory compliance programs to mitigate financial crime risk and ensure adherence to applicable laws and regulations, including AML and BSA requirements.
Career Specialization Definition
Fraud Investigations activities may include:
Investigates suspected incidents of illegal activity or cases of suspected fraud by teammates, vendors, or third parties.
Coordinates information gathering and reporting with applicable law enforcement authorities, and present evidence to court.
Maintains case management and evidence in accordance with legal requirements.
Other duties as assigned.
Career Level Definition
Supervises support employees. Responsibilities typically include:
Setting day-to-day operational objectives for team.
Problems faced may be difficult but typically are not complex.
Ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
Knowledge & Experience
Bachelor's Degree required; equivalent combination of education and experience may be considered
Typically requires broad knowledge of technical or operational practices within assigned discipline, generally gained through work experience
Typically requires 2+ years prior leadership experience, and demonstrates understanding of basic management approaches
Job Code: RMFIM1
FLSA Status: Exempt
Salary Grade: 117
Compensation offered will be based on a variety of factors, including but not limited to education, work experience, skills, certifications, and geographic location, etc.
Eligible teammates may participate in a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, retirement savings through a 401(k) plan, wellness resources, and other programs designed to support teammates' health and financial well-being, subject to plan terms and eligibility requirements. In addition, certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria. General information on our comprehensive benefits package can be found by visiting Employee Benefits | Banking Career Benefits | Atlantic Union Bank
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Atlantic Union Bank, a Top Workplace 2025, has been a trusted banking partner for our customers and businesses since 1902. And, although we’ve grown over the years to become the largest regional bank headquartered in the lower Mid-Atlantic—offering financial strength, industry-specific expertise, sophisticated digital capabilities and entrepreneurial innovation—we haven’t lost touch with our customer-centric approach to making banking easier and our commitment to bettering the communities in which we all live and work.
Our relentless focus on our customers means that no matter how much we grow we’ll always be a bank that cares.
Federally insured by FDIC and Equal Housing Lender.
Atlantic Union Bank Social Media Community Guidelines: http://bit.ly/2WdxtMv
Offices: 4300 Cox Rd, Glen Allen, Virginia 23060, US