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Lab Client Service Technician - Richmond Health Source Shared Services - PRN
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$26/hr–$41/hr
Part-time, Per diem
associate degree, bachelor degree
Competitive pay, Incentives, Referral bonuses, 403(b) with employer contributions, Medical insurance, Dental insurance
Posted 4d ago
~1 hrs/week
Responsibilities
The technician provides high-level customer service to physicians and the community by answering questions and solving problems related to laboratory testing. They also support laboratory operations by ensuring accurate communication of test results and identifying errors in clinical and anatomic pathology processes.
Requirements
Candidates must hold an Associate or Bachelor degree in a relevant laboratory science field or have completed a military medical laboratory training course. A minimum of three years of technical experience in a clinical laboratory setting is preferred, along with MLS or ASCP certification.
Full job description
Thank you for considering a career at Bon Secours!
Scheduled Weekly Hours:
0.01
Work Shift:
Days/Afternoons (United States of America)
Bon Secours
About Us
As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Lab Client Service Technician - Richmond Health Source Shared Services
Job Summary:
The Client Service Technician is responsible for delivering the highest level of customer service to the physicians and the community by using their expertise in laboratory testing to answer questions, solve problems, and provide information to support patient care. As the Client Service Technician, it is important to stay highly motivated and client-focused.
Essential Functions:
Provides rapid and accurate communication of laboratory testing and reporting in support of hospital policies and protocols
Supports all aspects of the laboratory operations to include testing in both clinical and anatomic pathology as well as laboratory ancillary services
Identifies and reports errors that prevent the timely and accurate release of patient results by analyzing the cause of the error and developing corrective actions
Provides and develops responses to questions from providers regarding testing availability, specimen requirements, testing methodology, and esoteric testing
Other duties as assigned
Education:
Must have one of the following:
Associates of Science in Medical Lab Technology
Bachelors of Science in Medical Laboratory, Biology, Biomedical, or Biochemistry
Completed 60 semester hours (including six hours of chemistry and six of biology) of academic credit from a college or university accredited by a recognized regional or national accreditation agency and have completed a Medical Lab Technician Program
Completed a 50-week U.S. military medical laboratory training course within the past ten years
Certifications:
Medical Lab Scientist (MLS) or ASCP Certification required
Experience:
Three years of technical experience in a clinical laboratory setting (preferred)
Skills & Abilities:
Ability to provide quality, error-free work in a fast-pasted environment
Engage with staff and patients in a professional manner
Range:
Minimum: $26.82
Maximum: $41.57
Bon Secours is an equal opportunity employer.
As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Core Laboratory - St. Mary's - Richmond
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.
Bon Secours Mercy Health (BSMH) is a global Catholic health ministry operating in the United States, Ireland and the Philippines. A $14 billion organization, BSMH delivers care and health services through 47 hospitals and a network of approximately 60,000 associates, including more than 3,000 providers, across 1,200+ sites of care. It is one of the largest health systems in the United States and the largest not-for-profit private healthcare provider in Ireland.
Bon Secours Mercy Health’s portfolio extends beyond hospitals to include ambulatory care, digital capabilities, population health and international operations, as well as a diverse set of companies providing advisory and technology-enabled solutions that strengthen clinical quality, operational performance, data capabilities and financial outcomes.
Rooted in the compassionate ministry of Jesus, BSMH is committed to improving health and well-being in the communities it serves, especially those most in need who are poor, dying and underserved. Across its ministry, Bon Secours Mercy Health provides more than $415 million in community benefit each year, supporting programs and initiatives that address social drivers of health and strengthen communities. Through Global Ministries, BSMH supports underserved communities in Haiti, Peru, South Sudan and the Philippines.
Offices: Cincinnati, Ohio 45237, US
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