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Skills: Automotive parts knowledge, Customer service, Sales, Parts cataloging systems, Verbal communication
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$20/hr–$22/hr
Full-time
Medical, Dental, Vision, Life insurance, 401k, Profit sharing
Posted 20d ago
~40 hrs/week
Responsibilities
The Parts Professional is responsible for identifying customer needs, selling automotive parts, and maintaining strong relationships with clients. They must accurately process orders, troubleshoot issues, and maintain deep product knowledge of parts and promotions.
Requirements
Candidates must have at least 3 years of experience with automotive parts and 1-2 years of sales or customer service experience. Proficiency in parts cataloging systems and strong communication skills are required, while ASE certification is considered a plus.
Full job description
Do you have a passion for Customers and Cars?
Factory Motor Parts is looking for an experienced and customer focused Automotive Parts Professional! This position will answer phone calls to identify customer needs, sell automotive parts, and strengthen the overall relationship between Factory Motor Parts and the Customer.
Additional responsibilities include:
Looking up auto parts in our FMP parts catalog system
Process customer orders with high degree of accuracy
Trouble shoot and make recommendations to meet customer needs
Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs
Performs other duties as assigned.
Position requires:
A qualified candidate will have previous automotive parts counter experience in either a retail store or other setting where finding the right part was an essential function of the job. Also Requires:
3 Years experience with Automotive Parts
1-2 years previous sales and customer service experience
Ability to look up parts in parts cataloging systems
Excellent verbal and written communication skills
Strong background in mechanics & ASE certification is a plus
An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.
Founded in 1945, Factory Motor Parts Company is a multi-generational family business based in Eagan, Minnesota. We are an industry leader in OEM after-market automotive parts distribution for some of the world’s top aftermarket brand automotive parts. With 345+ locations, and over 3,000 employees in 35+ states. Our growth depends upon building solid relationships with customers, colleagues and suppliers. As we continue to grow our footprint, our employees always come first, as they are the fabric of the company. Career challenges and opportunities are limitless for our employees. Our team takes pride in knowing we are part of an extraordinary company of talented, high-performing professionals who enjoy working in a challenging, entrepreneurial environment.
Offices: Corporate Center Curve, Eagan, Minnesota, US