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Skills: Guest Service, Food and Beverage Service, Bartending, Alcohol Safety Compliance, Cash Handling
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Provide exceptional poolside service by taking and delivering food and beverage orders to guests. Maintain the cleanliness and organization of the pool deck, bar, and kitchen areas while ensuring alcohol safety policies are enforced.
Must be at least 21 years old with a high school diploma or equivalent. Ability to obtain food handler and alcohol service certifications and communicate clearly in English is required.
Property Location:
Drury Plaza Hotel - 2000 Hotel Plaza Boulevard , Lake Buena Vista, Florida 32830Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement - Company-matched 401(k)
Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
Under general supervision, this position works on the pool deck and Lakeside Bar area following Company policies and procedures. This position is responsible for providing exceptional poolside service by taking and delivering food and beverage orders directly to guests, while maintaining the food prep, bar, and pool area in a clean, safe, and well-organized manner. It is important that this team member presents a high standard of integrity, service, and hospitality at all times to promote the Drury culture.
Guest Service: Provides courteous, friendly, and fast guest service by anticipating guests’ needs on the pool deck and responding promptly to inquiries and requests.
Poolside Service: Takes food and beverage orders (including alcoholic beverages) and delivers them directly to guests at their lounge chairs or tables.
Bar Support: Works actively in the Lakeside Bar area, assisting with drink preparation, serving guests, and maintaining a clean and safe working environment.
Alcohol Safety: Strictly enforces alcohol service policies, including verifying guest identification to ensure they are 21 or older, and refusing service to anyone who appears intoxicated.
Cash Handling: Maintains accurate cash balances and processes transactions (room charges, credit cards, and cash) securely according to Drury procedures using the POS system.
Cleanliness & Restocking: Maintains and cleans the pool deck, tables, bar, and kitchen areas during and after service hours. Washes smallwares and stores food according to HACCP guidelines.
Teamwork: Works collaboratively with other Kitchen+Bar team members and performs other duties as assigned.
Requires a high school diploma or equivalent.
Ability to obtain and maintain all appropriate certifications per Company and local requirements (e.g., food handler and alcohol service certifications).
Ability to take written and verbal direction in English and speak English clearly.
Ability to serve a wide variety of drinks and food in a fast-paced, outdoor environment.
Ability to handle money, make change, and utilize cash register/POS software.
Excellent customer service skills and the ability to diplomatically deal with difficult situations.
Ability to clean and maintain areas for which responsible, and safely move around the bar and wet pool deck areas.
Performs duties of prep cook or other positions as needed.
Drury Hotels is 100% family-owned with more than 150 hotels in 30 states. Enjoy exceptional service, comfort, and value.
Founded in 1973, Drury Hotels Company, LLC, is a Missouri-based family-owned and operated hospitality company. Travel Happy® with more than 150 hotels across 30 states with exceptional service, comfort, and value. Whether guests are traveling for business or leisure, they can always expect free best-in-class amenities, including hot breakfast, dinnertime snacks & drinks at 5:30 Kickback®, Wi-Fi, on-site fitness centers, refreshing pools and spas, and more. Looking to host a corporate meeting or event? We specialize in hosting small to midsize meetings and trainings with our flexible event space. With our Meetings with More program, you enjoy no food & beverage minimums, free Wi-Fi for all attendees, and flexible rescheduling options. Learn more at druryhotels.com/meetings. We proudly employ over 6,100 dedicated Team Members who are passionate about delivering exceptional service. Thanks to our team, we have received numerous accolades such as Forbes Best Customer Service and J.D. Power’s “Highest in Guest Satisfaction Among Upper Midscale Hotel Chains.” These awards reflect our team's unwavering commitment to guest satisfaction. Interested in joining our family? If you are passionate about taking care of others and seeking a career instead of a job, then Drury Hotels might be right for you. Join our team and Grow Happy®. Start your career search now at jobs.druryhotels.com. Learn more about us at druryhotels.com/about.
Offices: 13075 Manchester Rd, Suite 100, St Louis, Missouri 63131, US
