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Full-time
25 Days Annual Leave, Bank Holidays, Company Pension Scheme, Free Eye Tests, Discounted Or Free Glasses, Free 24/7 Well-being/Counselling/Advice Service
Posted 24d ago
~40 hrs/week
Responsibilities
The Ophthalmic Assistant acts as the first point of contact for patients, providing a welcoming environment and putting them at ease. They are responsible for conducting a variety of diagnostic tests and managing patient data for senior clinicians.
Requirements
Candidates should be comfortable with technology and possess strong communication skills to explain tests to patients. While training is provided, previous experience in customer-facing or patient-care roles and knowledge of eye physiology are advantageous.
Full job description
Who are we?
Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.
We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.
We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work®. This is a global benchmark that recognises employers who create an outstanding employee experience.
Role overview
We are looking for a new Clinic/Ophthalmic Assistant to join our Nottingham site. This will be 40 hours over 5 days per week including some weekends on a rota basis.
Our Ophthalmic Assistants are the face of Newmedica – they’re often amongst the first people that our patients interact with on clinic visits and so having a welcoming, friendly, empathetic approach is vital.
It’s a busy role - you’ll be seeing a number of patients each day to take them through a range of diagnostic tests. These will be passed onto a senior clinician to ascertain if surgery or further treatment is required. You’ll be using a variety of different equipment and systems so we’re looking for someone who is comfortable using systems and is fairly tech savvy.
The thought of eye surgery can be a daunting prospect for patients to deal with, so our Clinic Assistants need to be able to put patients at ease. They also need strong communication skills to be able to explain the purpose of the different tests to ensure the patient understands their treatment.
This is a great role to progress your clinical skills or to take the first step on a clinical career path. Newmedica is committed to the growth and development of all our colleagues and the Clinic Assistant is a great platform to potentially explore a career in diagnostic (clinic) or theatre teams.
What skills and experience do I need?
We’ll provide training so experience isn’t always needed, but the following things will be advantageous:
Previous experience of working with patients or in a customer facing role
Knowledge of eye physiology and treatment or a keen interest to build knowledge in this area
A competent user of all Office 365 programmes & comfortable working on new systems such as patient record systems or diagnostic programmes.
An excellent grasp of the English language both verbally and in written format
Experience of dealing with a variety of data for example patient records, GP and patient correspondence and diagnostic test results
A good team player – happy to jump in and support others when required
What we’re offering
A salary of£26,436.80
25 days annual leave plus bank holidays
A company pension scheme
Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service and a retail/technology discount scheme.
An environment where your learning and development is supported through a range of various learning tools and courses.
Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
A bright, spacious and modern working environment, built to the highest standards
If you would like an informal chat about the opportunity or to request a job description, please contact[email protected]
Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.
Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.
One of the leading providers of NHS-funded and private ophthalmology services in England.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Headquarters
London, Greater London
LinkedIn followers
12,070
Newmedica is one of England’s leading independent providers of NHS-funded ophthalmology services, delivering expert eyecare that helps protect and preserve sight.
Working in partnership with the NHS, GPs, and local opticians, we care for over 230,000 NHS and private patients each year across 30+ locations, offering quick access to advanced treatment in modern, community-based clinics.
Backed by a dedicated team of 1,200+ employees, we’re proud to deliver short wait times, outstanding outcomes, and compassionate care with 99% of patients recommending us and 100% saying they were treated with dignity and respect.
We're thrilled to say that following an independently conducted survey of Newmedica colleagues to tell us what it’s like to work here, we've been certified as a Great Place to Work for the second year running. The feedback has directly contributed to Newmedica being listed among the UK’s top 50 Best Workplaces™ for 2025.
Offices: CentralPoint, 45, Beech Street, London, Greater London EC2Y 8AD , GB · Barlborough Hospital, 2 Lindrick Way, Barlborough, S43 4XE, GB · Riverside Surgery, Barnard Avenue, Brigg, DN20 8AS, GB · Litfield House Medical Centre, 1 Litfield Place, Clifton Down, Bristol, BS8 3LS, GB · The Medical Eye Clinic, Sigford Road, Matford Park, Exeter , EX2 8NL, GB