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Full-time
Posted 85d ago
~40 hrs/week
Responsibilities
Lead the inside sales team to achieve new ARR targets for AI-driven communication products. Design scalable sales processes, coach sales executives, and iterate the product pitch to drive business growth.
Requirements
Requires 6-8 years of B2B SaaS sales experience with at least 2 years in a first-line management role. Must have a proven track record of managing portfolios between $1M-$3M ARR and proficiency with CRM tools like Zoho or Salesforce.
Full job description
Role Overview
MyOperator is transitioning from a Cloud Telephony leader to India's leading Business AI Operator — and this role is the first-line commercial owner of that shift. As Manager Inside Sales, AI Products, you will own the inside sales team's performance against new ARR targets for MyOperator's AI-driven communication suite. You will translate company-level growth goals into team plans, coach a team of Sales Executives and Team Leaders, and iterate the pitch and process until the AI product motion is repeatable and scalable.You are here to design how your team sells, identify what's not working, fix it, and hold the number. If you've managed a B2B SaaS sales team, driven consistent quota attainment, and know how to build a data-backed sales culture, this is your role.
About MyOperator
MyOperator is a Business AI Operator platform that allows businesses, teams, and AI Agents to work in tandem for customer operations, i.e., handle Sales, Support, Escalation, Feedback, and Refund processes. With over 12,000+ businesses using our platform, we are the largest in the space.MyOperator is built for people who want to work on ambitious problems at a meaningful scale. We value ownership, speed, critical thinking, and a bias for building things that create real customer and business outcomes. This is a high-expectation, high-learning environment where people are trusted to think independently, challenge ideas openly, move with urgency, and keep raising the bar as we build for long-term impact.
Key Responsibility Areas
Own the Inside Sales number— translate quarterly new ARR targets into monthly team plans, pipeline coverage requirements, and individual rep quotas; hold the team accountable to those numbers weekly.
Coach and develop the team— run structured 1:1s, call reviews, and deal coaching for Sales Executives and Team Leaders; close skill gaps before they become quota gaps.
Build and iterate the AI product pitch— work with reps to develop and refine a business ROI narrative for MyOperator's AI suite; test messaging variants and document what converts.
Manage the Zoho One sales stack— maintain pipeline hygiene, activity tracking, and forecasting accuracy; produce a weekly pipeline report and monthly forecast for leadership with zero surprises.
Drive ACV growth— identify upsell and expansion opportunities within the pipeline; implement deal structuring techniques that increase average contract value over time.
Feed the product and marketing loop— capture closed-lost patterns, common objections, and ICP signals from frontline deals; bring structured input into product and marketing reviews quarterly.
Hire and onboard A-player reps— own the hiring funnel for Sales Executive and Team Leader roles; reduce time-to-first-deal for new joiners through a structured onboarding and ramp process.
Requirements — Must Have
6–8 years of B2B SaaS Sales experience, with at least2 years managing a sales team(first-line: managing Sales Executives or Team Leaders directly).
Managed a sales portfolio of $1M–$3M ARR— specific starting and ending ARR and your contribution to growth will be verified in screening.
Direct experience selling technical SaaS products— CRM, CPaaS, SaaS platforms, or AI/ML tools — to SMB or mid-market buyers.
Demonstrated ownership of team OKRs and quota attainment— not just personal quota; has been accountable for a team hitting a number.
Hands-on experience with a CRM-driven sales process— Zoho, Salesforce, or equivalent; can build pipeline reports and forecasts independently.
Minimum 1 verifiable promotion in the last 5 yearsdemonstrating consistent scope expansion (waived for candidates with founder/co-founder experience).
Requirements — Good to Have
Prior experiencebuilding or refining a sales playbook— pitch scripts, objection handling guides, or qualification frameworks for a new product or market.
Ability to explain AI product concepts— chatbots, voice AI, or workflow automation — in business ROI terms to a non-technical buyer.
Exposure to"0 to 1" or early-stage GTM— has worked in a startup or growth-stage company where the sales process wasn't fully established on arrival.
Candidates who have only ever managed their own quota — if your last title was "Sales Executive" or "Account Executive" with no team management experience, the people-management and strategic planning demands of this role will be a mismatch on Day 1.
Candidates from traditional Telecom, Hardware, or offline Commodity Sales with no B2B SaaS or subscription revenue background — the ICP, sales cycle, and metrics are fundamentally different and the ramp cost is too high.
Candidates from B2C, Real Estate, Insurance, or Government sector sales — the enterprise SaaS deal structure, ROI conversation, and buyer psychology do not transfer to this motion.
Related keywords
AI ProductsSaaSARRACVZoho OneCPaaSCRMInside SalesGTMSMBMid-marketBusiness AI OperatorPipeline HygieneROI NarrativeSales PlaybookOKRs
The Business AI Operator — unifying WhatsApp, Calls & AI Bots.
Industry
Software Development
Company size
201-500 employees
Founded
2013
Headquarters
Noida, Uttar Pradesh
LinkedIn followers
139,178
MyOperator is a Business AI Operator, a category-defining platform that unifies WhatsApp, calls, and AI-powered chat & voice bots to deliver end-to-end customer communication automation.
As businesses move towards a messaging-first, always-on world, MyOperator enables teams to deliver 24/7, instant, and personalised service without tool fragmentation or engineering dependencies.
What we offer:
✅ Verified WhatsApp Business API and WhatsApp Marketing platform with automation and campaign tools
✅ Call management and contact center software with IVR, toll-free numbers, routing, tracking, and analytics
✅ Campaign management suite for Click-to-WhatsApp ads, IVR campaigns, voice blasts, and broadcasts
✅ GenAI chatbots & voicebots for multilingual, 24x7 automation
✅ Enterprise mobility solutions with virtual numbers & app-based dialer
Trusted by:
Amazon, Apollo Hospitals, Domino’s, Razorpay, TCS, PwC, EY, Tata 1mg — and 12,000+ businesses across industries for over 14 years.
Recognised for:
✅ Ease of use (Capterra)
✅ Customer experience excellence (UBS India BPO Conclave)
✅ High ratings on Google, G2, and Capterra
Contact us:
📞 +91 92129 92129
📧 [email protected]
🌐 www.myoperator.com
Cloud TelephonyVirtual numberToll free number for businessHosted PBXBusiness phone system on cloudComplete Call ManagementVirtual IVRCall TrackingRemarketingTollfree Number