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$55k–$68k/yr
Full-time
high school, associate degree, bachelor degree
Posted 5d ago
~40 hrs/week
Responsibilities
The Enforcement Program Coordinator will manage inspection scheduling, develop process improvement initiatives, and oversee project management needs. They will also conduct quality assurance reviews, analyze business data, and coordinate training for staff.
Requirements
Candidates must possess a baccalaureate degree and three years of progressively responsible clerical or administrative experience, including one year in an administrative or supervisory capacity. Equivalent combinations of education and experience are accepted, provided the one-year administrative/supervisory requirement is met.
Full job description
Job Description
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.
The Enforcement Division is seeking a highly motivated individual to serve as an Enforcement Program Coordinator to manage various inspection program scheduling, develop process improvement initiatives and other project management needs. Ideal candidate will have strong operational and project management skills. Responsibilities will include, but are not limited to:
- Implement, manage, and monitor inspection scheduling for various inspection programs;
- Communicate with business owners and managers to schedule appointments;
- Conduct quality assurance review on inspections conducted and identify opportunities to improve efficiency and/or quality of work;
- Attend internal and external meetings and coordinate with other city agencies;
- Review and enter inspection data into agency systems, and conduct research and analysis of business information in agency databases;
- Prepare and generate reports as needed for Enforcement management to track inspection goals and efficiency;
- Report issues and trends to Enforcement management team and make recommendations to update policies and procedures and improve the day-to-day operations of the program; and
- Coordinates and assists with training of staff;
May perform other community related work and/or special assignments as necessary.
PRINCIPAL ADMINISTRATIVE ASSOC - 10124
Qualifications
1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or 2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or 3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; 4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Agency: CONSUMER AND WORKER PROTECTION
Job Category: Public Safety, Inspections, & Enforcement
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
Industry
Government Administration
Company size
10,001+ employees
Founded
1934
Headquarters
New York, NY
LinkedIn followers
39,304
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
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