New York, New York, United States · Hybrid
$65k–$70k/yr
About the Role This is an amazing opportunity for a Customer Support Representative to join our Customer Support Team. In this role, you will get to work directly with our founding team to establish the foundations for a…
Skills: Technical support, SaaS, Troubleshooting, Customer service, Intercom
New York, New York, United States · Remote OK
$140k–$170k/yr
WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS Known is what happens when a data science firm and a creative agency stop arguing and start collaborating. We were built from scratch with PhD data scientist…
Skills: Data science, Marketing analytics, Machine learning, Python, SQL
New York, New York, United States · On-site
We are looking for a reliable and experienced Janitorial Cleaner to perform a variety of cleaning duties to ensure a clean, safe, and orderly environment across assigned facilities. This role plays a critical part in mai…
Skills: Janitorial, Custodial, Cleaning, Sanitation, Floor maintenance
Steinway & SonsNew York, New York, United States · On-site
$80k–$130k/yr
Description Position Summary: Steinway & Sons is currently seeking experienced sales talent with a passion for luxury and a love of the arts, for our US flagship showroom, Steinway Hall, based in the heart of Midtown Man…
Skills: Sales, Business Development, Lead Generation, Relationship Building, Customer Service
New York, New York, United States · On-site
PROJECT DESCRIPTION: The ICPWeb project is a web-based application supporting the processing and tracking of periodic mailers both sent and then received by HRA. This application is responsible for the stopping of benefi…
Skills: Technical writing, Infrastructure documentation, System architecture, Runbooks, Bills of materials
New York, New York, United States · On-site
PROJECT DESCRIPTION: HRA's Business Processing project will allow New Yorkers to apply for benefits, check their case status and make basic changes to their personal information in the very same way they conduct business…
Skills: Oracle Dba, Oracle Tde, Aso, Rman, Unix
New York, New York, United States · On-site
PROJECT DESCRIPTION: Home Energy Assistance Program (HEAP), which provides eligible low-income households with financial assistance to cover heating and cooling expenses. The program offers several types of assistance, i…
Skills: Microsoft Azure, Power Platform, Synapse Analytics, SQL Development, Data Warehousing
New York, New York, United States · On-site
$65k–$75k/yr
Description Be a Part of the AVO TACO Experience – Where Flavor Meets Fun! If you're all about good vibes, great food, and bringing your brightest smile to every shift, then AVO TACO is your next adventure! We’re a fast-…
Skills: Restaurant Management, Team Leadership, Recruiting, Staff Training, Performance Management
New York, New York, United States · On-site
PROJECT DESCRIPTION: HRA is working with a number of Program Areas to ensure that homes are found for potential homeless clients. For HASA Housing and Homeless Services, the system will accommodate the mobile based inspe…
Skills: System analysis, Documentation, SQL, Statistical analysis, User training
New York, New York, United States · On-site
PROJECT DESCRIPTION: HRA is working with a number of Program Areas to ensure that homes are found for potential homeless clients. For HASA Housing and Homeless Services, the system will accommodate the mobile based inspe…
Skills: System Design, Web-based Applications, Windows-based Applications, Document Management Systems, Active Directory
New York, New York, United States · On-site
$140k–$210k/yr
Responsible for clinical strategy and operational execution, partnering with clinical leadership to define clinical model, enhance patient care quality, experience, outcomes and efficiency. Oversight of all nursing. Coll…
Skills: Clinical strategy, Operational execution, Nursing leadership, Patient care quality, Clinical model development
New York, New York, United States · On-site
PROJECT DESCRIPTION: DSS has a constant increased need for the provision of full systems life cycle applications development on various computer platforms, including a variety of client eligibility and recertification sy…
Skills: Oracle, OBIEE 12c, RPD Design, Data Modeling, Snowflake Data Modeling
New York, New York, United States · On-site
$124k–$197k/yr
The Home Health Nurse Manager is responsible for the management and oversight of clinical staff for the licensed home care agency and nursing staff supporting home infusion services under the guidance of the Director of …
Skills: Clinical Supervision, Home Health Nursing, Staff Management, Regulatory Compliance, Patient Care Standards
New York, New York, United States · On-site
$96k–$145k/yr
Management over intake teams who identify, evaluate and enroll patients into Mount Sinai at Home programs. Develop and oversee admission metrics to Mount Sinai at Home, clinical pathways, competency assessments, and ensu…
Skills: Nursing, Clinical leadership, Intake management, Patient enrollment, Clinical pathways
New York, New York, United States · Remote OK
Company Description At Orchard, the future has always inspired us. As we imagine how people will connect, what they expect from brands, and where they'll turn for their essentials, we're driven by curiosity. This curiosi…
Skills: Art direction, Creative leadership, Health marketing, Pharma marketing, Figma
New York, New York, United States · On-site
Identifies, evaluates and enrolls patients into Mount Sinai at Home programs. Role is on site and integrated into clinical teams at our health system hospitals working directly with patients and clinical teams in the ED …
Skills: Clinical assessment, Patient enrollment, Care coordination, Nursing process, Documentation
New York, New York, United States · Remote OK
$200k–$275k/yr
About LearnLux LearnLux is the leading provider of workplace financial wellbeing, blending fiduciary digital planning with access to one-on-one guidance from Certified Financial Planner™️ professionals. Our award-winning…
Skills: Financial strategy, FP&A, Accounting oversight, Financial modeling, Budgeting
New York, New York, United States · On-site
PROJECT DESCRIPTION: Enterprise Data Warehouse enables hundreds of primarily non-technical business users across HRA, in OMB and in the HHS Connect agencies to retrieve client and case data on demand. The EDW contains 13…
Skills: Oracle Fusion Middleware, WebLogic Server, OBIEE, Oracle Portal, OID
New York, New York, United States · On-site
$135k–$217k/yr
Company Description Present in over 100 countries and employing nearly 80,000 professionals, Publicis Groupe is the third largest communications group in the world. Publicis Groupe is listed on the Euronext Paris [FR0000…
Skills: AI strategy, Workflow architecture, Media data, Marketing technology, Cross-functional leadership
New York, New York, United States · On-site
$88k–$132k/yr
Identifies, evaluates and enrolls patients into Mount Sinai at Home programs. Role is on site and integrated into clinical teams at our health system hospitals working directly with patients and clinical teams in the ED …
Skills: Nursing, Clinical assessment, Patient admission, Care coordination, Emergency department nursing
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You will serve as the primary point of contact for customers post-go-live, providing technical troubleshooting and product guidance via email, chat, and phone. Additionally, you will collaborate with engineering and product teams to document issues and communicate customer feedback for feature improvements.
The ideal candidate has 1–2 years of experience in a technical support role within a SaaS company and possesses strong critical thinking and troubleshooting skills. You must be comfortable using AI tools and demonstrate a high level of attention to detail while managing multiple tasks.
About the Role
This is an amazing opportunity for a Customer Support Representative to join our Customer Support Team. In this role, you will get to work directly with our founding team to establish the foundations for a strong Support team, which will be one of the platform’s distinguishing features.
About the Job
CurbWaste is on a mission: to modernize the waste and recycling industry. We're a venture backed company with 150+ customers using CurbWaste's all in one solution to transform their businesses. We have a lot more to do, becoming the system of record to one of the most critical industries in the world and support the hard-working people of the waste industry.
Our customers love us almost as much as we love them (with a proud NPS score of 80+!).
We were recently honored as the SMB Tech Top 50 and continue to push boundaries as the up-and-coming solution for waste haulers around the US.
We're looking for big thinkers and humble warriors.
The core values we live by:
What You Will Do
In this role you will be the first point of contact for our customers post go-live. You will help troubleshoot any technical issues and answer questions on product use. You’ll get to work collaboratively with peers in the Engineering, Product, and Account Management teams to provide the best outcomes in a timely manner for our customers. Tactical responsibilities include:
What You Will Need
The most important things we look for are passion, grit, and hunger. To be successful at CurbWaste, you will need to be motivated by impact, growth. The ideal candidate must demonstrate strong attention to detail, with a focus on accuracy and consistency in all tasks. The role requires the ability to carefully review customer context, as well as identify and troubleshoot technical issues.
These are the skills we look for in this role:
Benefits
This is not just a job. This is a career, a chance to make a direct impact. Here's how we help:
Our Mission
We aim to change the way waste companies run their business. We are a software founded by haulers and built for haulers. We care about the environment and want to play a positive role in the future of the waste industry. Software helps create solutions and we are focused on being the leaders in change.
At CurbWaste we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
A software by haulers, for haulers.
Built by industry veterans. We understand the difficulties of running a successful waste business first hand. We want to be a part of their success. We serve haulers around the country who have partnered with us to create a software the waste industry deserves. Joining CurbWaste means you care about the environment and want to change the way waste companies interact with their communities. If you want to make a true impact, join us on our mission of building a best in class software for an industry that impacts everyone.
Offices: 350 5th Ave, New York, NY 10022, US
