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The Officer is responsible for identifying crime risks and security exposures to protect Canada Post's assets, employees, and brand. This includes investigating criminal acts, authorizing charges under the Canada Post Act, and collaborating with law enforcement agencies like the RCMP.
Candidates require a post-secondary education and at least 2 years of relevant functional or operations experience. Must possess a valid driver's license and the ability to obtain a Secret Level security clearance.
Job Requisition Id: 201796
Business Function: Security and Investigations
Primary City: Montréal
Other Location(s):
Province: Quebec
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: Bilingual Imperative (BBBB)
Employee Class and Level: CPMGA01
Number of Vacancies 1
Job Closing Date (YYYY-MM-DD): 2026-08-09
The Officer, Postal Security Operations is accountable for identifying, in close collaboration with employees, outside agencies, and partners, crime risks and other security-related exposures that impact Canada Post’s employees, customer information, property, mail, brand value, profitability, and sustainability.
Below are the main job requirements and responsibilities for the Officer, Postal Security Operations.
• Under the General Counsel delegation of authority decision-making matrix, recommends that criminal charges be laid, and may be required to make arrests when individuals are “found committing” certain offenses under the Criminal Code of Canada and/or the Canada Post Corporation Act.
• Authorizes charges under the Canada Post Act and the Criminal Code and obtains search warrants.
• Monitors compliance with security policies and practices. Investigates criminal acts as they relate to mail using established protocol and the rules of evidence guidelines. Prepares case reports on internal and external crimes, incidents and breaches of corporate policy. Escalates breaches and irregularities as required. Works with external agencies, such as the RCMP and the police forces, to prepare cases going to the Courts or arbitration.
• Contributes to the development of security standards and procedures consistent with corporate objectives and professional security standards.
• Analyzes loss data to identify potential crime risk impact and exposure to Canada Post services, products, and brand image. Identifies and recommends preventive security procedures and risk management measures to mitigate risk to mail and corporate assets.
• Provides subject matter expertise on postal-related offences under the Criminal Code and the Canada Post Corporation Act, preventive security measures, and investigative techniques.
• Advises business units and facilitates training on security issues and preventive security programs, processes, procedures, and strategies that provide for the protection of mail and corporate assets.
• Represents Canada Post in dealings with local and national and international law enforcement agencies.
• Conducts security audits of third-party suppliers and partners.
• Completed post-secondary, preferably in a related field OR a combination of equivalent experience and training.
Experience
• 2 years of relevant functional experience, or operations experience.
Other Candidate Requirements
• Ability to attain and maintain a Secret Level security clearance and handle confidential information with the utmost discretion.
• Hold a valid driver’s license
• Proficient computer skills and competent with Microsoft Office programs.
• Strong communication, analytical, and customer service skills.
• Business Intelligence skills an asset.
• Project management skills an asset.
• One or more years of experience in a unionized environment an asset.
• Professional security designations such as Certified Protection
• Professional, Physical Security Professional, Certified Fraud Examiner etc. an asset.
Canada Post’s values and behaviours
Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.
Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.
We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.
A Stronger Canada – Delivered // Porteurs d’un Canada plus fort
As the country's postal service and leading ecommerce delivery company, we’re committed to serving Canadians and Canadian businesses, working for the greener good, and delivering a stronger Canada. We are the only delivery organization with the network and commitment to serve all of the more than 17 million addresses across Canada. We operate the largest retail network in Canada, with almost 5,900 post offices in every corner of the country. Our nearly 68,000 employees connect us with Canadians and are proud to serve the communities where they live and work. Canadians are at the heart of everything we do. We are dedicated to meeting their rapidly evolving needs and expectations. Our purpose, A Stronger Canada – Delivered, is anchored in our commitment to provide a service all Canadians can count on; demonstrate environmental and social leadership; and create a safe and welcoming workplace for all employees. En tant que service postal et chef de file de la livraison des colis du cybercommerce au pays, nous sommes déterminés à servir la population et les entreprises d’ici, et à être porteurs d’un Canada plus fort et plus vert. Grâce à notre réseau de livraison inégalé, nous avons la responsabilité de servir plus de 17 millions d’adresses d’un océan à l’autre. Avec près de 5 900 bureaux de poste, nous exploitons le plus vaste réseau de vente au détail au pays. Nos gens – quelque 68 000 employées et employés – servent fièrement les collectivités où ils vivent et travaillent, et nous relient à la population. Les Canadiennes et les Canadiens sont au cœur de tout ce que nous faisons, et nous mettons tout en œuvre pour répondre à leurs besoins et à leurs attentes qui évoluent rapidement. Notre raison d’être, Porteurs d’un Canada plus fort, repose sur notre volonté d’offrir un service sur lequel tout le monde peut compter, de faire preuve de leadership en matière d’environnement et de responsabilité sociale, et de créer un milieu de travail sécuritaire et accueillant.
Offices: Ottawa, Ontario, CA
