Mason, Ohio, United States · On-site
Job DetailsLevel: ExperiencedJob Location: Mason, OH 45040Position Type: Full TimeEducation Level: 4 Year DegreeJob Category: Business DevelopmentLocated just north of Cincinnati in Mason, Ohio, Aster Springs Outpatient …
Skills: Business Development, Clinical Admissions, Relationship Management, Community Outreach, Customer Service
Mason, Ohio, United States · On-site
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Mason, Ohio, United States · On-site
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Mason, Ohio, United States · On-site
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Mason, Ohio, United States · On-site
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Mason, Ohio, United States · On-site
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Mason, Ohio, United States · On-site
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Mason, Ohio, United States · On-site
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Spectrum Retirement Communities, LLC.Mason, Ohio, United States · On-site
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Mason, Ohio, United States · On-site
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Mason, Ohio, United States · On-site
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Mason, Ohio, United States · On-site
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Mason, Ohio, United States · On-site
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Mason, Ohio, United States · On-site
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Mason, Ohio, United States · On-site
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Mason, Ohio, United States · On-site
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Mason, Ohio, United States · On-site
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Mason, Ohio, United States · On-site
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The Community Outreach Liaison cultivates partnerships with clinical providers and referral sources to elevate the facility's presence in the local market. They also manage the admissions process by conducting tours, communicating care options, and guiding families through the intake process.
The position requires a bachelor's degree and at least 2 years of related experience in clinical admissions or business development within a healthcare setting. Candidates must also possess a valid driver's license, vehicle insurance, and a clean driving record.
Job DetailsLevel: ExperiencedJob Location: Mason, OH 45040Position Type: Full TimeEducation Level: 4 Year DegreeJob Category: Business DevelopmentLocated just north of Cincinnati in Mason, Ohio, Aster Springs Outpatient Cincinnati offers specialized treatment for eating disorders for adults and teens (16+) of all genders in a welcoming, home-like setting that promotes healing and recovery.
The Community Outreach Liaison connects clinical partners, clients and families to appropriate clinical resources. The position serves as a liaison and partner to help educate communities, providers, clients and families about eating disorder treatment services. The Community Outreach Liaison supports local admissions acting as a concierge welcoming incoming clients, families, and clinical partners to the facility.
Within the organization: Maintains frequent and close working relationships with clients and families, facility and national leadership teams, and peers throughout the organization.
Outside the organization: Initiates and maintains strong professional relationships with clinical providers, referral partners and vendors, as needed.
Collaborates with local and national leadership team members to identify and cultivate strong community partnerships, elevating the facility's presence in the local market.
Target follow-up meetings with all key referral sources ensuring internal and external obstacles to growth and retention are identified, minimized, and/or eliminated.
Schedules and conducts tours with referral sources, clients and families.
Communicates various levels of care to potential clients, families, and referral sources.
Guides clients and families toward appropriate treatment options, effectively highlighting the benefits of treatment at the Outpatient Center in relation to the clients individual needs and circumstances;
Obtains necessary information to quickly determine viability of potential admission,
Resolves challenges posed by clients and families ambivalent about committing to necessary and beneficial treatment options,
Empathically but prescriptively leading callers to the next step of deciding on admission,
Determines the clinical and financial viability of potential admissions,
Articulates the value and fit of facility programming to each potential clients circumstances and needs.
Utilizes appropriate bonding techniques to establish rapport, build relationships, and enhance customer service and support.
Offers a high level of customer service and communication to referral sources, clients and families.
Partners with admissions decision-makers and stakeholders including client, family members, professional referral sources, facility administration, clinical leadership, admitting physicians and utilization review coordinators.
Coordinates with the business office and Utilization Review to determine financing options for potential clients.
ISJP123
Position requires a bachelors degree, Master degree preferred, and 2+ years of related experience in clinical admissions and business development in a healthcare setting, or an equivalent combination of education and experience.
Position requires incumbent to have a valid drivers license, vehicle insurance and a clear driving record for the last three years.
Collaborative environment dedicated to clinical excellence
Company Supported Continuing Education & Certification
Flexible Dental & Vision Plan Options
100% Company Paid EAP Emotional Well-Being Support
100% Company Paid Critical Illness (with health enrollment plan)
100% Company Paid Life & ADD
401K with Company Match
Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
Aster Springs Outpatient reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.
Aster Springs offers compassionate, tailored eating disorder care for all genders in Ohio, Tennessee, and Virginia.
Founded as part of the Odyssey Eating Disorder Network, we are unique in our ability to work with our clinicians, leaders, and experts nationally to ensure the care provided at Aster Springs is evidence-based and industry leading within our state-of-the-art facility. Whether clients enter our intensive residential, partial hospitalization with a housing option, or intensive outpatient treatment programs, our clinical team helps each client get the treatment they need to have the life they want.
Offices: 12790 Kain Rd, Glen Allen, Virginia 23059, US
