Business Operations Manager Department: Business Operations Employment Type: Full Time Location: Los Angeles, CA Reporting To: Senior Director of Finance and Business Operations Compensation: $65,000 - $75,000 / year Des…
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$65k–$75k/yr
Full-time
Medical coverage, Dental coverage, Vision coverage, 10 paid holidays per year, 2 paid personal days, Paid monthly parking for California employees
Posted 13d ago
~40 hrs/week
Responsibilities
Manage daily financial administration, including accounts receivable, invoicing, and month-end reconciliations. Oversee business operations, cloud-based system administration, and general office logistics.
Requirements
Requires 3-5 years of experience in business operations or nonprofit financial administration and 2 years of CRM administration. Proficiency in Excel/Google Sheets and experience with accounting software like QuickBooks is preferred.
Full job description
Business Operations Manager
Department: Business Operations
Employment Type: Full Time
Location: Los Angeles, CA
Reporting To: Senior Director of Finance and Business Operations
Compensation: $65,000 - $75,000 / year
Description
About Us
Producers Guild of America (PGA) advocates for a thriving future for producers and the entire industry. Representing more than 8,400 members across 32 unique credits in film, television and emerging media, PGA protects and promotes the interests of the full producing team.
PGA invests in its core values, working to improve economic opportunities for producers, the culture and sustainability of the entertainment industry, and create more pathways into the Guild for the next generation of producers, including those from underrepresented populations. PGA offers a robust array of networking opportunities, free training, tools, mentoring and education, as well as industry events including the annual Produced By Conference and PGA Awards. PGA provides the Producers Mark (p.g.a.) for feature-length productions, a certification available to both members and non-members at no cost.
Ongoing efforts include PGA’s groundbreaking Healthcare Initiative that calls on studios, streamers and production companies to expand essential benefits for producers. PGA strongly advocates for fair financial structures, employment opportunities, and competitive tax incentives that support domestic production – because producing is a job.
The Business Operations Manager is responsible for managing the organization's daily financial administration, business operations, and office logistics. Reporting to the Senior Director of Finance and Business Operations and collaborating with the Director of Operations, this role supports the organization's financial processes by managing accounts receivable activities, maintaining business systems, and assisting with budgeting and month-end reconciliation. Serving as a key resource for system administration and cloud-based platforms, this role collaborates across departments to generate financial and CRM reports, optimize internal tech workflows, and ensure seamless daily office operations.
You are a detail-oriented and organized professional who enjoys balancing financial administration with business operations and systems management. You are comfortable managing multiple priorities, maintaining accurate records, and analyzing data to support informed decision-making. You take a thoughtful, process-oriented approach to your work, are quick to learn new systems, and look for opportunities to improve efficiency. You enjoy collaborating with colleagues across the organization and take pride in delivering reliable, high-quality work that supports the team's overall success
Key Responsibilities
Manage accounts receivable, invoicing, payment processing, collections, member billing, and financial reconciliations for both the Guild and Foundation.
Generate financial reports, post weekly batches and settlements, prepare sales tax worksheets, and support month-end reconciliation activities with an outside accounting firm.
Contribute to annual budget preparation and monitor departmental spending against established budgets.
Assist in maintaining data integrity, build reports and dashboards, and support ongoing CRM management.
Manage software licensing, user provisioning, renewals, and vendor relationships for the organization's cloud-based platforms.
Participate in planning activities for future database migration and system implementation projects, including documenting business requirements and reviewing functional specifications.
Coordinate office operations, including facilities, utilities, telecommunications, vendor management, and basic IT support with external service providers.
Support operational workflows for Contract Services safety courses, the online merchandise store, and annual awards fulfillment
Perform other job-related duties as assigned.
Skills, Knowledge and Expertise
3–5 years of experience in business operations, bookkeeping, accounting, or nonprofit financial administration.
2 two years of relevant CRM administration experience, including report development, dashboard creation, data management, and object administration preferred. Experience with HubSpot is a plus.
Strong knowledge of accounts receivable, accounts payable, invoicing, reconciliations, and general ledger processes.
Advanced proficiency in Microsoft Excel or Google Sheets, including pivot tables, formulas, and data analysis.
Experience supporting budgeting, financial reporting, and cloud-based business applications.
Familiarity with PCI-DSS standards and secure financial transaction processing.
Experience with QuickBooks Online, Bill.com, and Tallie is preferred.
Experience working in a nonprofit, guild, union, or entertainment industry association, or participating in a CRM migration or software implementation, is preferred.
Core Competencies
Financial Acumen – Interpreting and applying understanding of key financial indicators to make better business decisions
Tech Savvy – Anticipating and adopting innovations in business-building digital technology applications
Plans and Aligns – Planning and prioritizing work to meet commitments aligned with organizational goals
Manages Complexity – Making sense of complex, high quantity, and sometimes contradictory information
Collaborates – Building partnerships and working collaboratively with others to meet shared objectives
Compensation Range, Reporting Structure and Work Schedule
Compensation Range: $65,000-$75,000, commensurate with skills and experience.
This is a full-time position that reports to the Senior Director of Finance and Business Operations.
Work Location & Schedule: Los Angeles, CA. The Guild operates on a hybrid schedule, requiring in-office presence Tuesday through Thursday, with remote work flexibility on Mondays and Fridays.
Benefits
PGA offers employees medical, dental, and vision coverage options.
The Guild has 10 paid holidays per year and 2 paid personal days.
For employees based in California, monthly parking at the PGA office is paid by the Guild.
The Producers Guild of America is an equal opportunity employer and complies with all applicable laws prohibiting discrimination. All hiring decisions are made without consideration of race, color, ancestry, religion, national origin, age, marital or veteran status, sexual orientation, disability, gender or gender identity, pregnancy, childbirth or a related medical condition, or any other characteristic protected by applicable federal, state or local law.
At Red Clover HR, we believe every business regardless of size deserves exceptional Human Resources support.
Small businesses are often underserved when it comes to strategic HR. At that size, it’s hard to find internal hires with the right skill mix. Traditional PEO models rarely provide the depth of partnership required to truly move a business forward.
That’s where we come in!
We deliver large-scale, strategic and operational HR support designed specifically for small and growing businesses. Our SHRM-certified consultants are experienced leaders who have managed teams across industries and functions. We bring real-world leadership experience not just policy expertise and partner with business owners to drive measurable results through their people.
Red Clover has worked with small businesses to help them scale, strengthen leadership, and build sustainable people systems. Our reputation is built on honest counsel, practical execution, and a belief that authentic leadership is the foundation of financial success.
We partner best with business owners who are coachable, growth-oriented, and ready to lead differently. When people adopt change, businesses transform.
At Red Clover, we don’t just support your HR, we help you build the leadership infrastructure that fuels long-term growth.
Offices: 1719 Route 10 E, Parsippany, New Jersey 07054, US
Organizational Change ManagementStrategic Human ResourcesRestructuringHR TransformationMyers-BriggsOrganizational DevelopmentHR Process Designand Performance ManagementManagement Consulting