Description JOB TITLE: Director of Access & Engagement Programs REPORTS TO: Sr. Director of Community Programs DEPARTMENT: Access Center SCHEDULE: Monday-Friday (9:00am-5:30pm) LOCATION: Venice, CA, On-site STATUS: Full-…
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$90k–$95k/yr
Full-time
bachelor degree, postgraduate degree
Comprehensive health coverage, 403b with agency contribution, Paid time off, Professional development opportunities
Posted 13d ago
~40 hrs/week
Responsibilities
The Director plans and manages empowerment programming, including the Access Center and Education & Employment services, using a trauma-informed model. Key duties include supervising staff, overseeing program budgets, ensuring contract compliance, and leading street outreach efforts for unhoused youth.
Requirements
Candidates should have a bachelor's degree (master's preferred) and at least 5 years of experience with unhoused populations, including 2 years of social service management. Proficiency in trauma-informed care, program development, and reliable transportation are required.
Full job description
Description
JOB TITLE: Director of Access & Engagement Programs
Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.
SPY is a unique social impact agency that values community collaboration, and a deep commitment to the wellbeing of youth. If you have the skills, passion, and collaborative spirit, join our growing team
ABOUT THE ROLE:
The Director of Access & Engagement Programs will plan, manage and administer empowerment programming including the Access Center, Youth Empowerment Program, Education & Employment throughout SPY, using a youth-focused, trauma-informed model of service delivery, focusing on Outreach and empowerment engagements.
WHAT YOU’LL DO:
Provide trauma and resiliency informed oversight to SPY’s street outreach program, Access Center direct service, SPY Squad, and Education and Employment
Establish and maintain appropriate program structure, policies and procedures that ensure high quality services and the safety of staff and members
Supervise and develop program staff within trauma informed and culturally responsive models, providing comprehensive onboarding, training, support and feedback
Ensure that youth can continue to receive meals, basic needs resources, housing connection and enrichment services during the week, and offer weekend services
Ensure that outreach teams are maximizing the number of youth reached and connected to SPY services
Participate as a member of the Performance and Quality Improvement team, and ensure that all programs are engaged in continuous quality improvement
Ensure programs comply with all relevant legal, ethical, and best-practice professional standards
Ensure that programs are meeting contract compliance and funder requirement, as well as objectives established by the organization
Oversee program budgets and ensure that expenditures are in line with annual budget allocations
Assist programmatic grant proposals, contributing to narratives, and identifying appropriate goals and staffing
Provide regular reports on program outcomes for funders and program monitoring
Ensure quality assurance standards are being met and lead program audit preparation
Provide crisis intervention and incident debrief, as needed
Oversee the maintenance of client records, ensuring regular and accurate data entry, chart compliance, and including maintaining records through HMIS
Maintain records of staff training including trainings provided and staff attendance
Work collaboratively with diverse groups of partners and stakeholders to develop and promote youth services program design, implementation and evaluation
Represent SPY at community gatherings, trainings, conference, and coalitions
Identify and evaluate the risks associated with program activities and take appropriate action to mitigate risks
Act as part of the after-hours crisis rotation and ensure coverage for 7 days a week access center programming
Lead performance management for all team members including coaching, disciplinary processes, and assurance that department goals and deadlines are met.
Provide trauma-informed strengths-based supervision and professional development for supervisees.
Other duties as assigned to support the mission and goals of the organization
Requirements
WHAT YOU’LL NEED:
Bachelor’s degree in Sociology, Psychology or any related field is preferred.
Master’s degree and/or clinical background is preferred.
Minimum of 5 years of experience working with unhoused populations
Minimum of 3 years working with youth preferred
Minimum 2 years management experience in social service setting
Expertise in program development and partnership building
Background in employment services, and community building preferred
Understanding of best practice approaches including: Positive Youth Development, Authentic Youth Engagement, Motivational Interviewing, and Trauma-Informed Care
Working knowledge of policies, systems, and local programs that impact homeless persons and the related public funding sources, regulations, requirements, and procedures
Strong computer skills and knowledge including word processing, database operations, spreadsheets and other software systems.
Ability to coordinate and/or oversee the successful completion of projects
Excellent verbal and written communication skills, including organizational, detail, and interpersonal
Must have reliable transportation
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:
Prolonged periods of sitting at a desk and working on a computer.
Changes in the environment, such as the office or outdoors.
Physical effort/lifting, such as sedentary- up to 15-20 pounds at times.
SPECIAL CONDITIONS:
Mandated Reporting Requirements: All SPY employees are ‘mandated reporters’ and are legally required to report any reasonable suspicion of child, elder, or dependent adult abuse or neglect.
COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. Please submit proof of vaccination to [email protected]. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are not guaranteed.
Driver Positions:
Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record.
For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued.
NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employee’s introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will.
Employees continue to have the right to terminate their employment/business relationship at any time, with or without cause or notice, and SPY has the same right. The organization, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time.
BENEFITS & PERKS:
Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and ample paid time off. We also offer unique perks including professional development opportunities that are tailored to your individual career growth.
EEO STATEMENT:
All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law.
Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.
Safe Place for Youth was founded in 2011 by a group of dedicated volunteers and Founder/Executive Director Alison Hurst, offering hot food, clothing, and socks to homeless youth in Venice Beach from their cars. Since those humble beginnings, we've been driven to give youth opportunities to transform by multiplying our services, building our programming, and strengthening our partnerships. With incredible support from Board Members, donors, volunteers, and partner organizations, SPY has grown from a 100% volunteer-led organization to a professional staff of approximately 60 employees, whose skill sets have strengthened our programs.
In April 2015, we moved into our own building in Venice, giving us the opportunity to expand programs, address youth needs, and partner with local specialty service providers. The timing of our expansion is significant. In Los Angeles, there is a real urgency in addressing the issues of homelessness and SPY stays centrally involved in the discussions impacting policy change. The reality is that the numbers of homeless youth have increased to epidemic proportions, which means we must respond to the crisis by continuing to grow our programs and maintaining our leadership role with coalition groups working to end youth homelessness.
Our mission is to empower young people experiencing homelessness to thrive by providing lasting, community-driven solutions that address racial and social inequity.
Federal Tax ID: 84-1802637
Offices: 340 Sunset Ave, Venice, California 90291, US · 578 Washington Blvd., 398, Marina del Rey, CA 90292, US