Rehabilitation Clinical Support Associate - Full Time Days
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Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possib…
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Full-time
high school
Advanced Clinical Training, Leadership Development, Promotion Opportunities, Cross Training Development
Posted 45d ago
~40 hrs/week
Responsibilities
Oversees patient flow from entry to destination, ensuring timely and professional registration and scheduling services. Responsible for managing patient accounts, insurance verification, and maintaining department inventory.
Requirements
Requires a High School Diploma or GED and basic proficiency in MS Office. Preference is given to candidates with medical office experience or a combination of customer service and insurance verification knowledge.
Full job description
This position is Full Time - Monday-Friday 730a-4p - No weekends and no holidays
Main Location: 3660 Guion RD Suite 100 46222 (Healthplex)
May be asked to work other locations if needs arise:
9670 E. Washington St. Suite 206 46229 (East Washington)
14828 Greyhound Court Suite 150 Carmel 46032 (Greyhound)
705 Riley Hospital Dr 46202
This position oversees patient flow from point of entry to destination and ensures timely, accurate and professional services. This position is responsible for timely and accurate resolution of patient’s accounts. Responsibilities may include but are not limited to obtaining specific information to generate accurate financial and demographic records, insurance verification, prior authorization, and coordination of benefits. Communicates with payers and patients to achieve accurate financial information. Responsible for accurate Registration of patients, Scheduling recurring appointments, answers incoming calls and directs patient and visitors appropriately. Participates in operational aspects of the department and maintains performance improvement activities as required. Participates in all infection control, department equipment training, regulatory compliance, organizational safety and fire safety programs. Orders, distributes and maintains designated and appropriate inventory of department related supplies. The position adheres to departmental productivity, quality and service standards in support of operational goals.
Key Responsibilities
Scheduling
Insurance
Patient interaction
Office experience required
Requirements
High School Diploma/GED is required.
0-3 years Customer Service/Medical experience desired.
Minimum one-year medical office experience or combination of extensive customer service work experience and education in insurance verification, patient registration and medical terminology preferred.
Requires basic proficiency in MS Office (Word, PowerPoint, Excel, TEAMS)
Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.
Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.
Indiana University Health is Indiana’s largest and most comprehensive system.
A unique partnership with the Indiana University School of Medicine—one of the nation’s largest medical schools—gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training—advancing healthcare for all.
At IU Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross-training development.
Offices: IU Health Methodist Hospital, I-65 at 21st Street, Indianapolis, Indiana 46206, US · IU Health West Hospital, 1111 North Ronald Reagan Pkwy., Avon, Indiana 46123, US · IU Health University Hospital, 550 N. University Blvd., Indianapolis, Indiana 46202, US · IU Health Arnett Hospital, 5165 McCarty Ln., Lafayette, Indiana 47905, US · IU Health North Hospital, 11700 North Meridian Street, Carmel, Indiana 46032, US
Health careOrgan TransplantationNeurosciencePulmonaryCardiovascularOrthopedicsNeurosciencePediatricsCancer TreatmentDermatology