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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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BELTOPIA LLC
Indianapolis, Indiana, United States • On-site
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The Patient Care Coordinator provides administrative and clinical support, serving as the primary liaison between patients and hearing care professionals. Key duties include managing schedules, handling financial processing, and assisting with local marketing efforts.
A high school diploma is required, and two years of experience in office administration, sales, or customer service is preferred. Candidates must be proficient in MS Office and possess strong organizational and interpersonal skills.
Patient Care Coordinator
Company Overview
At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.
Responsibilities
Administrative Support: Perform a range of office tasks efficiently.
Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
Communication: Handle incoming calls and follow up with patients professionally.
Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
Office Environment: Maintain a clean, welcoming workspace.
Qualifications
High School diploma or equivalent required.
Preferred: 2 years’ experience in office administration, sales, or customer service.
Proficiency in MS Office.
Flexibility to work varying hours.
Competencies
Strong customer service orientation.
Team player with a positive, enthusiastic attitude.
Self-motivated, organized, and decisive.
Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.
