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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead all aspects of the Zoo's volunteer program, including recruitment, training, and engagement for adults, teens, and interns. Partner with various departments to align volunteer support with organizational goals and manage coverage for major signature events.
Requires 3-5 years of leadership experience in volunteer management, nonprofits, or guest services. A high school diploma is required, while an associate or bachelor's degree in a related field is preferred.
Do you believe volunteers can change the world? Are you passionate about building meaningful relationships, developing people, and creating exceptional volunteer experiences? At the Indianapolis Zoo, our mission is to protect nature and inspire people to care for our world. Every year, hundreds of dedicated volunteers donate thousands of hours to support that mission-and we're looking for an experienced leader to guide and grow this incredible program.
About the Role
The Manager of Volunteer Services leads all aspects of the Zoo's volunteer program, overseeing the recruitment, training, placement, recognition, and ongoing engagement of adult volunteers, Zoo Teens, volunteer groups, interns, and externs. This role partners with departments across the Zoo to ensure volunteers have meaningful opportunities while providing outstanding support for daily operations, conservation initiatives, guest experiences, and special events.
This is a full-time position that requires flexibility to work occasional evenings and weekends to support volunteer activities, recruitment events, and major Zoo events throughout the year.
Key Responsibilities
What We're Looking For
Why Join Us?
Volunteers are essential to everything we do at the Indianapolis Zoo. From welcoming guests and supporting education programs to assisting conservation efforts and creating unforgettable special events, they help bring our mission to life every day. As the Manager of Volunteer Services, you'll have the opportunity to shape one of the Zoo's most impactful programs while helping volunteers make a lasting difference for wildlife, our guests, and our community.
Employment at the Indianapolis Zoo is contingent upon the successful completion of pre-employment testing including a background check, motor vehicle check (if applicable) and a drug test.
We protect nature and inspire people to care about our world.
Opened in 1964, the Indianapolis Zoo is the largest privately funded zoo in the nation. Located near downtown in White River State Park since 1988, the 93-acre Zoo was the first to be triple accredited by the Association of Zoos and Aquariums and the American Alliance of Museums as a zoo, an aquarium and a botanic garden. Hosting more than a million visitors annually, the Zoo has also emerged as a global leader in animal conservation and research, receiving international recognition for work with conservation and breeding programs including the world’s first successful artificial insemination of an African elephant. Funding from the Indianapolis Zoo also supports the efforts of animal conservation organizations around the globe. At the Zoo, guests can connect year-round with nearly 1,300 animals within living habitats that closely resemble their native regions of the globe. The beautiful 3.3-acre White River Gardens is also part of the Zoo and continues its tradition of connecting animals, plants and people.
Offices: 1200 W. Washington Street, P.O. Box 22309, Indianapolis, IN 46222, US
