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CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

The Opportunity: 

What Your Impact Will Be: 

Mattel is seeking a Senior QA Analyst IT – Quality to join the Mattel's global Quality portfolio. This role is responsible for leading software quality assurance activities across business-critical applications supporting Product Quality, Laboratory Operations, Regulatory Compliance, Supplier Quality, Sustainability, and Manufacturing.

The Senior QA Analyst partners with business stakeholders, product owners, solution architects, development teams, infrastructure teams, and software vendors to ensure enterprise applications deliver reliable, scalable, and compliant solutions that support Mattel's global operations.

This position plays a critical role in strategic initiatives including Quality application modernization, enterprise integrations, cloud implementations, and replacement of legacy applications such as StarLIMS.

What Your Impact Will Be

• Lead QA activities across multiple Quality portfolio projects, enhancements, and production releases.
• Develop test strategies, test plans, test cases, and regression suites for enterprise applications.
• Lead functional, integration, system, regression, user acceptance, and production validation testing.
• Validate enterprise Quality applications including StarLIMS, Veeva QualityOne, Veeva RegulatoryOne, Polarion, CMD, UL WERCSmart, Agile PLM, GTKonnect, IBM Product Master (PIM), Workiva, Watershed, Sphera, and related integrations.
• Coordinate end-to-end testing across APIs, middleware, batch interfaces, messaging, and file-based integrations.
• Support Quality application modernization initiatives including the StarLIMS replacement strategy, Veeva RegulatoryOne implementation, Enterprise Quality Management enhancements, and future LIMS capabilities.
• Drive defect management, root cause analysis, release validation, production verification, and continuous improvement initiatives.
• Partner with Global Quality, Regulatory Affairs, Sustainability, Manufacturing, Enterprise Architecture, Infrastructure, Product Management, and external vendors to deliver high-quality enterprise solutions.
• Identify opportunities to increase automated testing and improve overall testing efficiency.

Mentor junior QA analysts and promote QA best practices across delivery teams

• Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related discipline.
• 7–10 years of experience in Software Quality Assurance supporting enterprise applications.
• Strong experience with functional, integration, regression, and user acceptance testing.
• Experience supporting SaaS, on-premises, and hybrid enterprise applications.
• Experience testing API, middleware, batch, and enterprise integrations.
• Strong understanding of SDLC, Agile delivery methodologies, and release management.
• Experience with Azure DevOps, Jira, SQL, and enterprise test management tools.
• Excellent analytical, communication, stakeholder management, and problem-solving skills.
• Experience with one or more of the following:
• Laboratory Information Management Systems (LIMS)
• Quality Management Systems (QMS)
• Oracle Agile PLM
• Veeva QualityOne
• Veeva RegulatoryOne
• Polarion ALM
• StarLIMS
• Salesforce platform applications
• Test automation frameworks
• Manufacturing, Product Quality, Regulatory, or Sustainability applications

• Knowledge of enterprise Quality business processes including Audit Management, CAPA, Non-Conformance, Laboratory Operations, Product Testing, Supplier Quality, Regulatory Compliance, Sustainability, Product Traceability, and Environmental Health & Safety is highly desirable.

   

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy