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The Front-of-House Host will manage the reception area, ensuring a professional and welcoming environment for all visitors and senior stakeholders. Responsibilities include handling visitor arrivals, managing high-volume calls, and ensuring security protocols are strictly followed.
The ideal candidate should possess a proactive attitude, strong ownership, and a commitment to delivering exceptional customer service. Experience in a premium corporate or financial environment is highly valued, along with the ability to work effectively both independently and as part of a team.
Front-of-House Host – JPMorganChase (Internal Only)
We are looking for an outstanding Front-of-House Host to represent a prestigious St James Client within one of the world’s leading investment banks, JPMorganChase. Based across two prominent London sites in Canary Wharf and Embankment, this role offers the chance to work in a fast-paced, high-visibility environment.
This opportunity goes beyond the responsibilities of a traditional reception position. You will be the face of the organisation, responsible for creating an exceptional first impression and ensuring every visitor receives a seamless, professional and welcoming experience. We are seeking someone who takes a proactive approach to client service, demonstrates strong ownership and consistently delivers service excellence that leaves a lasting impact. As the Front-of-House Host you will be working with a team of 9 like-minded individuals to cover the ground floor reception.
The Opportunity:
What we are looking for:
This role is about attitude, presence and service excellence as much as experience.
You will be someone who:
Why this role?
If you thrive on being busy, love meeting people, take enormous pride in delivering exceptional service and want to represent one of the world’s most recognised investment banking institutions, we want to hear from you.
This is an opportunity to become a key part of a premium front-of-house operation where your professionalism, personality and passion for service will genuinely make a difference.
Please note: This role is currently for internal applicants only. If you would like to share your cv for other opportunities, please email us at [email protected]
Disclaimer: Thank you for your interest in the role. Due to the high volume of applications, we will aim to reply within 2-3 weeks. Thank you for your patience at this time.
Creating trusted journeys
St James Business Services are committed to being proactive and responsive to your business requirements and ad-hoc requests. For example, we are located in central London to ensure ‘our people’ are fully accessible; whether your business is located in the City, the West End, Canary Wharf, or in the newly regenerated areas of London, such as Kings Cross and Smart Cities. Trust and collaboration fuels everything we do at St James, in creating and developing ‘prolific relationships’ with our Clients, our Colleagues, and our Business Associates (e.g. the FM community and supplier chain). With this in mind, we endeavour to provide a joined-up strategic approach which is essentially fresh and dynamic, whilst specialising in the classic provision of premium Reception, Front of House and Concierge Services. We understand the importance of conveying a professional team spirit that reflects your “client culture”, and we make it our business to understand the logistics of your building or property portfolio, so we can promote the best features and manage any potential limitations.
Offices: 26 Farrindon Street, City of London, London EC4A 4AB, GB
