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The receptionist administrator acts as the first point of contact for service users, managing appointments and enquiries while maintaining accurate electronic records. They are responsible for ensuring the reception area remains welcoming and organized while providing administrative support to the wider team.
Candidates must possess strong IT literacy, including proficiency in word processing and Excel, along with solid numeric and organizational skills. The role requires excellent interpersonal abilities and the capacity to maintain confidentiality in a professional office environment.
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We have an exciting opportunity for a Receptionist / Administrator to join our Dagenham Service. As our Receptionist and Administrator, you’ll be the first point of contact for people accessing our service - creating a warm, professional and responsive experience from the moment they call or arrive.
You’ll manage appointments, respond to enquiries and keep essential information moving, giving our specialist team the organisation and support they need to help people across Barking and Dagenham live healthier lives.
This is not simply reception. It is connection, coordination and better health—combined.
Where: Dagenham
Contract: Permanent
Hours: 37.5 per week
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
The Receptionist Administrator will have a positive impact on the service, staff and our service users by sitting at the center of the service.
you will:
Your work will help ensure every person receives a prompt, respectful and well-organised service.
What we will give to you:
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
As we want to get to know you, not an AI tool. Please make sure your application is written in your own words and genuinely reflects your skills, experience and motivation for this role
Direct applications only — we will not be engaging agencies for this vacancy.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Believe in people.
If you want to change your life, we’re here for you. As a health and social care charity, we can help you with challenges including drugs and alcohol, housing, justice, employment, and smoking. Our support is free and confidential 💜
Offices: 140 King's Cross Road, London, England, GB
