Cleveland, Ohio, United States · Remote OK
$54k–$63k/yr
Banner Quality Management Inc is seeking a Customer Relationship Manager with training and documentation experience to provide critical IT Support and Business Management Services to NASA Office of Chief Information Offi…
Skills: Customer Relationship Management, Training Development, IT Support, Instructional Design, Microsoft Office 365
Cleveland, Ohio, United States · On-site
Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages …
Skills: Property Management, Financial Reporting, Budget Preparation, Data Analysis, Project Coordination
Cleveland, Ohio, United States · On-site
Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages …
Skills: Property Maintenance, Supervision, Project Management, Electrical Equipment Repair, Mechanical Systems Maintenance
Cleveland, Ohio, United States · Hybrid
$140k–$170k/yr
As a Health and Benefits Senior Director you will lead client engagements involving the design and management of the full array of health and benefits programs. You will drive the strategy and grow relationships with cur…
Skills: Health and Benefits Design, Client Relationship Management, Revenue Generation, Vendor Procurement, Strategic Planning
Cleveland, Ohio, United States · Remote OK
$250k–$275k/yr
Who You Are You are a seasoned solutions architect who thrives in complex, multi-domain environments and enjoys guiding clients towards outcomes that align technology with business strategy. You bring a consultative mind…
Skills: Solution Architecture, Pre-sales Engineering, Technical Consulting, Consultative Discovery, Enterprise Solution Design
Cleveland, Ohio, United States · On-site
About Arclin You can find Arclin everywhere. Our technologies make homes and transportation safer, help crops flourish, keep water clean, protect first responders and members of the military, and preserve the purity of e…
Skills: Production Monitoring, Packaging, Labeling, Documentation, Safety Compliance
Cleveland, Ohio, United States · On-site
COMPANY OVERVIEW: Founded in 1953 Avtron has a long history of manufacturing market leading power test solutions. Now with a global footprint and sales into some of the largest industrial projects, Avtron will continue t…
Skills: SAP, MRP, Production Planning, Bill Of Materials, Supply Chain Management
Cleveland, Ohio, United States · On-site
$157k–$205k/yr
The Director, AI Adoption and Value Realization is responsible for ensuring Sherwin-Williams’ enterprise AI investments translate into measurable business outcomes, sustained adoption, and changed ways of working across …
Skills: AI Adoption Strategy, Change Management, Value Realization, KPI Framework Development, Executive Reporting
Cleveland, Ohio, United States · On-site
$18/hr–$22/hr
ABOUT US: At Windward Communities, we’re more than just a network of manufactured housing communities—we’re a growing family dedicated to creating safe, welcoming, and affordable places for people to ca…
Skills: Relationship Building, Rapport Building, Prioritization, Financial Acumen, Administrative Acumen
Cleveland, Ohio, United States · On-site
$139k–$210k/yr
The Legal Aid Society of Cleveland is seeking a dynamic and visionary Director of Development & Communications to help shape the future of justice in our community. This executive leadership role offers a unique opportun…
Skills: Fundraising Strategy, Strategic Communications, Public Relations, Government Relations, Donor Stewardship
Cleveland, Ohio, United States · Hybrid
Your story. Our mission. A perfect match. You have a place here at OhioGuidestone, the state’s leader in community behavioral health care serving around 26,000 Ohioans each year. We focus on the needs of the whole …
Skills: Care Coordination, High-Fidelity Wraparound, Case Management, Crisis Intervention, Trauma-Informed Care
Cleveland, Ohio, United States · On-site
$16/hr–$29/hr
"A Day in the Life" video Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than ju…
Skills: Prescription Dispensing, Customer Service, Inventory Management, Pharmacy Data Entry, Clerical Duties
Cleveland, Ohio, United States · Hybrid
$115k–$145k/yr
As a Health and Benefits Director, you will be a leader on the client service team and will be responsible for fostering relationships cross the client organization. You will be responsible for managing a wide array of p…
Skills: Plan Design, Project Management, Vendor Procurement, Client Relationship Management, Health and Welfare Consulting
Cleveland, Ohio, United States · On-site
$109k–$140k/yr
The Oracle HCM Senior Technical Analyst is responsible for providing support for software-as-a-service (SaaS) and enterprise-wide applications necessary for the collection, retrieval, accessibility and usage of data for …
Skills: Oracle HCM Cloud, System Configuration, SDLC Methodology, Cloud Technologies, Data Analysis
Cleveland, Ohio, United States · On-site
$75k–$95k/yr
The Oracle HCM Associate Technical Analyst is responsible for providing basic support for software-as-a-service (SaaS) and enterprise-wide applications necessary for the collection, retrieval, accessibility, and usage of…
Skills: Oracle HCM, SaaS Support, SQL Queries, OTBI Reporting, Database Management
Cleveland, Ohio, United States · On-site
$86k–$126k/yr
Eaton’s AER FMC Fuel Motion Control Systems division is currently seeking a Planner. This position will be located at our Euclid, OH facility. The Planner is responsible for executing and coordinating the daily productio…
Skills: Production Scheduling, Materials Planning, Inventory Management, ERP/MRP Systems, Supply Chain Execution
Cleveland, Ohio, United States · On-site
$40k–$50k/yr
About the Team ACCEL Schools is hiring a highly qualified 3rd Grade Teacher at Lake Erie Preparatory School in Cleveland, Ohio dedicated to providing a superior education for all students. We are seeking teachers who are…
Skills: Lesson Planning, Differentiated Instruction, Classroom Management, Student Assessment, Social-Emotional Development
Cleveland, Ohio, United States · On-site
$40k–$50k/yr
About the Team ACCEL Schools is hiring a highly qualified 3rd Grade Teacher at Lake Erie Preparatory School in Cleveland, Ohio dedicated to providing a superior education for all students. We are seeking teachers who are…
Skills: Lesson Planning, Differentiated Instruction, Classroom Management, Student Assessment, Social-Emotional Development
Cleveland, Ohio, United States · On-site
The Program Coordinator supports the administrative operations for the successful implementation of adult programming. Duties include coordinating details related to program content and production, managing departmental …
Skills: Administrative Operations, Program Coordination, Budget Tracking, Scheduling, Interpersonal Communication
Cleveland, Ohio, United States · Remote OK
$154k–$201k/yr
The Principal Software Engineer plays a strategic role in designing and enhancing software applications, products, websites, and digital products across the organization. The role will be responsible for providing techni…
Skills: Software Architecture, Cloud Technologies, Microservices, SQL, SDLC
Cleveland, Ohio, United States • Remote OK
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Provide dedicated customer engagement and concierge support for the NASA Front Door application, including triaging and routing requests. Develop and deliver comprehensive training materials and instructional content to support system adoption across the agency.
Requires a BA/BS with 8 years of experience or an AA/AS with 12 years of experience in CRM or customer service. Must be proficient in Microsoft Office 365 and experienced in creating training materials for enterprise IT systems.
Banner Quality Management Inc is seeking a Customer Relationship Manager with training and documentation experience to provide critical IT Support and Business Management Services to NASA Office of Chief Information Officer (OCIO) in support of the NASA Enterprise Multimedia and Integrated Technical Services (eMITS) contract. eMITS is the Agency’s enterprise-level contract creating and delivering multimedia and technical communications through the use of the internet, digital platforms, and IT management for NASA’s Office of the Chief Information Officer (OCIO) and Office of Communications (OCOMM). From photographing rocket launches and recoveries, to producing engaging videos, to information technology management, to using social media to share NASA’s message, eMITS integrates services for NASA IT and provides NASA’s communication to the outside world. Come join us in support of NASA’s mission to inspire the world through information and discovery.
The primary role is to provide dedicated customer engagement and support services including outreach that integrate into the customer’s business model and organizational structure. In addition to providing IT application training and documentation support for the NASA Front Door (NFD) application. Other responsibilities include, but are not limited to:
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Remote, hybrid, and onsite positions, the employee bears travel costs to the nearest NASA Center for badging and the issuance of NASA IT equipment.
For a Remote or Hybrid position, the employee must have a reliable internet connection and be able to VPN into the NASA network to conduct work.
EDUCATION AND PREVIOUS WORK REQUIREMENTS
A BA/BS degree in a related field plus 8 years of experience, or an AA/AS in a related field plus 12 years of experience. No government experience required, but NASA experience a plus.
EXPERIENCE/COMPETENCIES/SKILLS
Minimum Requirements:
Preferred Qualifications:
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BQMI is an EEO/AA/Disability/Vets Employer and complies with E-Verify.
BQMI is an equal opportunity employer and complies with E-Verify. We believe in hiring a diverse workforce and fostering an inclusive culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
BQMI shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a).
Superior Customer Service & Quality Innovation
Banner Quality Management Inc. (BQMI) is an Economically Disadvantaged Woman Owned Small Business (EDWOSB) that provides Managerial and Technical Services. Through the years, we have worked to surround ourselves with a network of people that have the knowledge, experience and ethics that will combine to push us to be the best possible team for our customers. We are proud to have expanded from our base of operations in Maryland to include employees at NASA Glenn Research Center. BQMI offers a variety of skill to our customers. On staff, we have PMI certified project management professionals and some of the areas we specialize in are FISMA compliance and consultation, systems engineering, server administration, as well as software development. Our staff uses advanced software development tools and constructs portlets for multi centers. We also have staff that specialize in administrative support and they are experts in customer service while being proficient in data manipulation, data clean up and cross referencing multiple data sources.
