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Platform Engineer Technology Directorate 

Job Description

This is an opportunity to do meaningful platform engineering work inside one of the UK’s most critical technology environments.

RTGS settles on average £800bn per day and is Critical National Infrastructure - the developer experience and CI/CD platform your team builds and operates is what RTGS delivery teams depend on to build, test, secure, and release software safely and consistently.

As a Platform Engineer in the Developer Experience team, you will be a hands-on technical contributor, working on the services that underpin how software is built and delivered across RTGS Technology - including build pipelines, release processes, artefact management, and developer tooling.

The Developer Experience platform is provided as a shared service - enabling RTGS delivery teams to build, test, and release their software independently, consistently, and to the standard expected in a regulated, high-availability environment.

This role follows a “you build it, you own it model”. You are responsible not just for delivering platform capabilities, but for how they perform in production - diagnosing issues, restoring service, and improving the platform based on real operational experience.

Flexible Working Options 

This role is open to flexible working patterns, which may include:

• Flexible start and end times to each day
• A 50% in-office attendance requirement that can be spread across the month, with flexibility to reflect operational commitments such as on-call and out-of-hours work
• Working from abroad (subject to approval)

Opportunities in Leeds:

We’re excited to be growing our presence in Leeds, a city we’ve been connected to for nearly 200 years! Our modern, accessible office in the City Centre offers a supportive, flexible working environment. The majority of roles, including this one, are now available in Leeds, giving you the chance to build a meaningful career outside of London while contributing to our mission from a dynamic and growing location. You’ll work collaboratively with London-based colleagues in a hybrid model, with regular opportunities to travel into the London office to meet and connect together in person.

A day in the role:

Your day might begin with the team stand-up - aligning on priorities, identifying where the platform needs attention, and focusing on improving the reliability and usability of delivery services for RTGS teams.

Much of your time will be spent working directly in the CI/CD and developer experience platform - improving Jenkins build pipelines, refining release workflows, managing artefacts in the repository, or resolving issues affecting how a team’s software - including container images - moves through the delivery lifecycle. This is hands-on engineering work.

You may also be evolving the platform itself - developing reusable pipeline templates, improving artefact management, refining how quality and security controls are applied to Docker image builds and other release artefacts, or carrying out upgrades to Jenkins and related tooling that keep the platform secure, supported, and operationally robust.

At times, you will be investigating production issues - analysing logs and metrics, identifying root causes in build or release processes, and working with delivery teams to restore service. These are opportunities to improve how the platform behaves, not just fix problems.

You will work closely with delivery teams - helping engineers get the most from Jenkins, Git-based workflows, and the wider platform, supporting adoption of standard delivery patterns, and ensuring they can build, test, and release software - including container images - independently without relying on the platform team to do it for them.

Throughout the day, you will contribute to improving the developer experience across RTGS -reducing friction in the delivery lifecycle, improving consistency, and making failures easier to diagnose and recover from. 

This role includes participation in an on-call rota. When on call, you are responsible for the CI/CD and developer experience platform in production - responding to incidents, diagnosing issues, restoring service, and ensuring that lessons learned lead to lasting improvements.

Role Requirements:

As a Platform Engineer in the Developer Experience team, you will be an active, hands-on contributor responsible for both delivering and operating platform services.

You will:

• Deliver and operate developer experience and CI/CD platform services - taking responsibility for both building capabilities and supporting them in production
• Embed controls into the delivery pipeline to enable safe, compliant, and traceable releases
• Build, maintain, and improve services that support:
• Build and integration pipelines using tools such as Jenkins
• Release and deployment workflows
• Artefact management and versioning, including Docker images and other build artefacts
• Engineering quality and standards enforcement
• Develop reusable pipeline templates and paved path delivery patterns that enable teams to adopt consistent, high-quality approaches
• Support delivery teams in building, deploying, and maintaining Docker images as part of their CI/CD workflows
• Enable delivery teams to consume platform services independently - improving self-service capability
• Improve the developer experience across RTGS - reducing friction in build, test, and release workflows
• Improve observability of build and release processes - ensuring failures are visible, diagnosable, and actionable
• Maintain and evolve platform tooling over time - including Jenkins, artefact repositories, and related tooling - covering upgrades, patching, and lifecycle management
• Apply an automation-first mindset to reduce manual effort across delivery and operational processes
• Participate in the on-call rota, taking responsibility for diagnosing, resolving, and restoring platform services in production
• Ensure production issues result in lasting improvements to platform design, automation, or operational practices
• Contribute to the security posture of the delivery pipeline - ensuring software moves through controlled, auditable, and secure processes
• Maintain clear documentation for platform services, pipeline patterns, and usage guidance
• Work within change management and governance processes appropriate for a regulated environment
• Contribute to a culture of continuous improvement

Minimum Criteria 

We are looking for someone who has the following key skills and experience:

• Hands-on experience working with CI/CD or software delivery tooling (e.g. Jenkins, GitHub Actions, GitLab CI) in a production or production-like environment
• Experience working with automated build, test, or deployment processes
• Experience building, deploying, or maintaining Docker images
• Experience with scripting or infrastructure automation approaches
• Experience supporting production systems, including participation in on-call or incident response
• An automation-first mindset applied to delivery and operational processes
• Understanding of how build and deployment pipelines affect software quality, reliability, and release safety

Essential Criteria

We are interested in hearing from candidates who demonstrate the following:

• Experience with CI/CD pipeline tooling (e.g. Jenkins, GitHub Actions) in a production context, including building, maintaining, and troubleshooting pipelines
• Experience with Git-based version control workflows in a team delivery environment
• Ability to take ownership of delivery platform tasks and deliver to a high standard
• Experience contributing to incident response — including diagnosing pipeline or release issues and supporting service restoration
• Strong understanding of how CI/CD and release processes affect software integrity, release safety, and system reliability
• A security-conscious approach to software delivery and platform engineering
• Experience working within controlled environments and change management processes
• Experience collaborating with engineering teams as a platform provider — enabling adoption rather than acting as a gatekeeper
• Ability to improve delivery processes through automation, standardisation, and sound engineering practice

Desirable Criteria

It would also be beneficial, though not essential, to have some of the following:

• Experience with artefact management and dependency control - e.g. Artifactory, Nexus, or equivalent repositories
• Familiarity with secure software supply chain practices
• Experience in financial services, payments, or other regulated environments
• Experience with observability tooling applied to pipelines
• Exposure to container or cloud environments (e.g. Kubernetes, OpenShift, or cloud equivalents such as AWS, Azure, or GCP)
• Exposure to messaging or event-driven systems used in build or release notifications (e.g. Kafka, IBM MQ, or cloud equivalents such as AWS SQS or SNS)
• Relevant industry certifications

Don’t hesitate to apply if you don’t meet all of the criteria. We value diverse perspectives and believe different experiences lead to stronger teams and better outcomes.

How this role fits into the wider Bank:

RTGS Technology is building a platform engineering function to support a service-oriented model for software delivery.

The Developer Experience team provides the platform used by RTGS delivery teams to build, test, secure, and release software. These services are critical to ensuring software is delivered consistently, safely, and in line with regulatory expectations.

As a Platform Engineer in this team, you will contribute directly to the reliability and safety of software delivery across Critical National Infrastructure — shaping how engineers build and release software at scale.

You will work alongside other platform engineers with clear ownership of your area, with opportunities to deepen your expertise as the platform function evolves.