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Full-time
Staff Discounts, Wellbeing Programs, Career Development Pathways, Paid Birthday Leave, Novated Leasing Options
Posted 48d ago
~40 hrs/week
Responsibilities
Manage and grow key customer relationships while driving sales performance through tailored solutions. Collaborate with internal branch networks to ensure a seamless customer experience and identify growth opportunities.
Requirements
Proven experience in account management or sales, preferably within the automotive or truck parts industry. Must possess strong communication, negotiation skills, and proficiency in CRM systems and Microsoft Office.
Full job description
Company Description
Truckline is Australia’s go to destination for truck and trailer parts, accessories, and expert support. With over 70 years of industry experience and 45 locations nationwide, we are a trusted name in the heavy vehicle industry.
We’re proudly part of Bapcor Limited, one of Australasia’s largest automotive aftermarket networks, with over 1,000 locations and 5,000+ employees across Australia, New Zealand, and Thailand.
Job Description
We’re seeking an experienced and driven Account Manager to join our Cairns team.
In this role, you will be responsible for managing and growing key customer relationships, driving sales performance, and delivering tailored solutions that support our customers' success.
You’ll work closely with internal teams and branch networks to ensure a seamless customer experience while identifying opportunities for growth.
Key Responsibilities
Customer Relationship Management
Build and maintain strong relationships with key accounts
Act as the primary point of contact for customer enquiries and support
Conduct regular customer meetings to understand needs and challenges
Ensure customers maximise value from our products and services
Sales & Growth
Identify and execute upselling and cross-selling opportunities
Develop and implement strategic sales plans to achieve targets
Monitor account performance and mitigate potential risks
Collaborate with branch teams to drive business outcomes
Account Planning & Strategy
Develop tailored account plans to maximise customer satisfaction and revenue
Conduct regular account reviews and provide actionable insights
Support consignment stock management in partnership with branches
Reporting & Market Insights
Analyse sales data to identify trends and growth opportunities
Stay informed on industry developments and competitor activity
Provide regular reporting and recommendations to leadership
Collaboration
Work cross-functionally with sales, marketing, product and finance teams
Contribute to broader sales strategies and initiatives
Qualifications
About You
Proven experience in account management or sales (automotive, truck, parts or related industry highly regarded)
Strong ability to build and maintain customer relationships
Commercially minded with a track record of achieving sales targets
Excellent communication, negotiation and problem-solving skills
Highly organised with strong time management capabilities
Comfortable using CRM systems and Microsoft Office
Willingness to travel as required
Additional Information
Why Join Bapcor?
Be part of a market-leading organisation in the automotive and commercial vehicle sector
Strong career development pathways across a national network
Work with respected brands in a growing industry
Supportive and collaborative team environment
Employee benefits including staff discounts, wellbeing programs and more
Our Values
At Bapcor, we live by our values:
We give a damn
We are in it together
We get it done
We do the right thing
At Bapcor, we focus on what matters most — our customers, our people, and our communities.
In return, you’ll enjoy:
Career development opportunities across the Bapcor Group
Staff discounts across our brands
Industry-leading leave and wellbeing benefits
Paid birthday leave
Novated leasing options
We’re committed to building an inclusive workplace and encourage applications from people of all backgrounds.
Asia Pacific's leading provider of vehicle parts, accessories, equipment, service and solutions.
Industry
Motor Vehicle Manufacturing
Company size
5,001-10,000 employees
Founded
1971
Headquarters
Mount Waverley, Victoria
LinkedIn followers
17,191
Total funding
$1.2B
You may not have heard of Bapcor, but you will know our brands. Our businesses – including Burson, Autobarn, Midas, Truckline, BNT and JAS – are inside cars, on four-wheel drives and all over trucks.
Our core business spans the end-to-end aftermarket supply chain covering trade, retail, networks and service.
As an ASX listed company with nearly 900 stores and sites across Australia, New Zealand and Asia, our aspiration is to drive sustainable growth and be obsessive about the customer.
Our 5,000+ team members are serious about safety, inclusion and being there for what matters most.
For career queries, email [email protected].
Offices: 327 Ferntree Gully Rd, Mount Waverley, Victoria 3149, AU
automotive aftermarketcar partscar accessoriesand trade supply to mechanics and workshopsTransportationRetailAutomotive