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Deliver exceptional customer service and maintain store standards through stock replenishment and visual merchandising. Support colleagues to ensure a welcoming and tidy environment for all customers.
Candidates should be confident in communicating with customers and collaborating with a team. A strong commitment to achieving high standards and a pride in detailed work are required.
Sales Assistant
Contract Type: Fixed Term Until 31 August 2026
We pay in line with UK age related minimum and living wage rates – so your pay will depend on your age group. Please see below
16-18 years: £8.00
18-20: £10.85
21+: £12.71
With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we’re entering an exciting new chapter with bold ambitions to become ‘Your Hub of the High Street’.
About the role
As a Sales Assistant, you’ll play a key role in creating a welcoming, helpful environment for every customer who walks through our doors. Whether you're working solo or with your team, you’ll help keep the store running smoothly and looking its best. It’s about being there for life’s little (and big) moments. From first days at school to first birthdays, you'll help our customers find what they need to make lasting memories. Key responsibilities will include;
About you
We’re looking for people who want to build a career, not just find a job - individuals who have a strong commitment to delivering an outstanding in-store experience for every customer, and who are driven to achieve high standards and contribute to the shared success in their store. Skills needed for this role will include;
About us
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
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Your Hub of the High Street
With a rich heritage and a new name, TGJones is the fresh face of a much-loved British brand. Bought by specialist retail investors, Modella Capital, in June 2025, we’ve got ambitious plans for the future with our sights set on becoming ‘Your Hub of the high street’. As WHSmith, we’ve been a fixture on high streets, shopping centres and retail parks for over 200 years – and more than a million customers visit our stores each week. Now, we’re stepping into the next chapter as TGJones. Exciting new partnerships, new products and a new look and feel are all part of our plans. It’s a new face for our next adventure. And we’d love you to be part of it. Read | Learn | Play | Bank | Post
