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Jobs at Inspired Thinking Group (ITG) (Now Hiring) — 17 open

Inspired Thinking Group (ITG) logoInspired Thinking Group (ITG)

Account Director (Integrated - Print, Digital & CRM)

London, England, United Kingdom · Hybrid

Senior$5M raised

We are seeking an experienced and commercially astute Account Director to lead key client relationships and deliver integrated marketing solutions across traditional print, digital, and CRM channels. This role requires a…

Skills: Client Relationship Management, Integrated Marketing, CRM Strategy, Digital Marketing, Print Marketing

Inspired Thinking Group (ITG) logoInspired Thinking Group (ITG)

Campaign Manager (12-Month Fixed Term Contract)

London, England, United Kingdom · Hybrid

Mid level$5M raised

Please note this is a 12-Month Fixed Term Contract. You will be delivering relevant, personalised, and exciting campaigns and communications that our M&S customers will grow to love. You could be managing the end to end …

Skills: Campaign Management, Project Management, CRM, Retail Marketing, Loyalty Program Management

Inspired Thinking Group (ITG) logoInspired Thinking Group (ITG)

Solutions Architect

Birmingham, England, United Kingdom · Remote OK

Senior$5M raised

Our Digital Engineering team at ITG are responsible for building world class, enterprise grade digital applications for high profile brands. We pride ourselves in working with mature Agile methodologies and make use of t…

Skills: Adobe Experience Manager, Solutions Architecture, Java, JavaScript, HTML

Inspired Thinking Group (ITG) logoInspired Thinking Group (ITG)

Java Developer

Birmingham, England, United Kingdom · Remote OK

Mid level$5M raised

Our Digital Engineering team at ITG are responsible for building world class, enterprise grade digital applications for high profile brands. We pride ourselves in working with mature Agile methodologies and make use of t…

Skills: Java, Spring MVC, Spring Boot, Microservices, Monolithic Architecture

Inspired Thinking Group (ITG) logoInspired Thinking Group (ITG)

Lead Java Developer (3-6 Month Contract)

Birmingham, England, United Kingdom · Remote OK

Senior$5M raised

Our Digital Engineering team at ITG are responsible for building world class, enterprise grade digital applications for high profile brands. We pride ourselves in working with mature Agile methodologies and make use of t…

Skills: Java, Spring Boot, Adobe AEM, REST APIs, AWS

Inspired Thinking Group (ITG) logoInspired Thinking Group (ITG)

Lead Frontend Developer

Birmingham, England, United Kingdom · Hybrid

Senior$5M raised

Our Digital Engineering team at ITG are responsible for building world class, enterprise grade digital applications for high profile brands. We pride ourselves in working with mature Agile methodologies and make use of t…

Skills: JavaScript, jQuery, React, Redux, ES6

Inspired Thinking Group (ITG) logoInspired Thinking Group (ITG)

FP&A Analyst

Birmingham, England, United Kingdom · Hybrid

Mid level$5M raised

The FP&A Analyst will play a critical role in the financial planning, analysis, and reporting functions of the organisation. This role is critical in providing financial insights and recommendations to support strategic …

Skills: Financial Modelling, Budgeting, Forecasting, Variance Analysis, Financial Reporting

Inspired Thinking Group (ITG) logoInspired Thinking Group (ITG)

Brand Designer

London, England, United Kingdom · Hybrid

Mid level$5M raised

As Brand Designer within the Marketing team, you will play a key role in shaping and evolving the Inspired Thinking Group (ITG) brand. This is a hands-on role with the opportunity to influence how ITG shows up across all…

Skills: Conceptual Design, Brand Identity, Adobe InDesign, Adobe Illustrator, Adobe Photoshop

Inspired Thinking Group (ITG) logoInspired Thinking Group (ITG)

Brand Designer

Birmingham, England, United Kingdom · Hybrid

Mid level$5M raised

As Brand Designer within the Marketing team, you will play a key role in shaping and evolving the Inspired Thinking Group (ITG) brand. This is a hands-on role with the opportunity to influence how ITG shows up across all…

Skills: Conceptual Design, Brand Guidelines, Adobe InDesign, Adobe Illustrator, Adobe Photoshop

Inspired Thinking Group (ITG) logoInspired Thinking Group (ITG)

Senior Systems Analyst

Birmingham, England, United Kingdom · Hybrid

Senior$5M raised

The Senior System Analyst plays a strategic and technical leadership role in managing and supporting financial systems for our US operations. This role will act as the Subject Matter Expert (SME) in NetSuite and Datarail…

Skills: NetSuite, Datarails, Financial Systems Administration, Data Analysis, PowerBI

Inspired Thinking Group (ITG) logoInspired Thinking Group (ITG)

Local Marketing Manager (12-Month Fixed Term Contract)

London, England, United Kingdom · Hybrid

Mid level$5M raised

As the Local Marketing Manager, you will be embedded within the Currys retail marketing team, working closely with ITG to develop and execute local marketing strategies that enhance brand presence and drive customer enga…

Skills: Local Marketing Management, Project Management, Stakeholder Management, Data Analysis, Digital Marketing

Inspired Thinking Group (ITG) logoInspired Thinking Group (ITG)

Director of Studio Operations

Cincinnati, Ohio, United States · On-site

$150k–$160k/yr

Senior+$5M raised

The Director of Studio Operations operates as the US Studio Lead reporting to the Chief Creative Officer of the Americas, with accountability to the Global Chief Production Officer. With US Studio budget and operations o…

Skills: Studio Operations Management, Financial Stewardship, Production Management, Strategic Oversight, Talent Management

Inspired Thinking Group (ITG) logoInspired Thinking Group (ITG)

People Coordinator

Birmingham, England, United Kingdom · Hybrid

Mid level$5M raised

As a People Co-Ordinator you will support the day-to-day operations of our People Team by playing a critical part in delivering a smooth employee experience by handling key administrative tasks across the employee lifecy…

Skills: HR Administration, Onboarding, Offboarding, HRIS Management, Employment Contracts

Inspired Thinking Group (ITG) logoInspired Thinking Group (ITG)

Automation Tester

Birmingham, England, United Kingdom · Hybrid

Mid level$5M raised

The Digital Engineering team, part of our Integrate pillar, are responsible for building world class, enterprise grade digital applications for high profile brands. We pride ourselves in working with mature Agile methodo…

Skills: Selenium WebDriver, Java, RestAssured, API Testing, BDD

Inspired Thinking Group (ITG) logoInspired Thinking Group (ITG)

Graduate Data Administrator

Birmingham, England, United Kingdom · Hybrid

Entry level$5M raised

Do you have a real passion for Data? Well good news! We might just have the exciting opportunity you're looking for here at ITG. With plenty going on across all of our offices, we are experiencing some great highs and im…

Skills: Excel, Data Modelling, Analytical Skills, Communication Skills, Problem Solving

Inspired Thinking Group (ITG) logoInspired Thinking Group (ITG)

Content Quality Analyst (6 month FTC)

Birmingham, England, United Kingdom · Hybrid

Mid level$5M raised

We are looking for a detail-oriented Content Quality Analyst to review and validate CMS content against client briefs, defined standards, templates and quality checklists. This role is responsible for ensuring content ac…

Skills: CMS Content Review, Quality Assurance, Digital Publishing Workflows, Accessibility Standards, Localisation

Inspired Thinking Group (ITG) logoInspired Thinking Group (ITG)

Manual Tester (6 month FTC)

South Africa · Remote OK

$280k–$450k/yr

Mid level$5M raised

We are excited to welcome a skilled and experienced Software Tester to our dynamic Development Team on a 6 month FTC. The ideal candidate will bring strong core competencies, as detailed below, to enhance our team’s abil…

Skills: Manual Testing, Web Application Testing, Cross-browser Testing, Test Automation, Selenium WebDriver

Inspired Thinking Group (ITG) logo

Account Director (Integrated - Print, Digital & CRM)

Inspired Thinking Group (ITG)

London, England, United Kingdom • Hybrid

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SeniorHybrid · 3 days in office

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  • Full-time
  • 25 Days Holiday, Bank Holidays, Paid Wellbeing Day, Flexible Bank Holidays, Option To Buy Or Carry Over Holiday, Smart Working
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Lead key client relationships to deliver integrated marketing solutions across print, digital, and CRM channels. Oversee end-to-end project delivery, manage budgets, and orchestrate cross-functional teams to achieve client business objectives.

Requirements

Requires significant experience as an Account Director in an agency environment with proven expertise in multi-channel marketing and data interpretation. Must possess strong commercial acumen and the ability to manage complex projects and senior stakeholders.

Full job description

We are seeking an experienced and commercially astute Account Director to lead key client relationships and deliver integrated marketing solutions across traditional print, digital, and CRM channels.

This role requires a unique balance of strategic thinking, data-driven decision-making, and operational excellence, combined with strong client leadership and the ability to orchestrate cross-functional teams to deliver high-quality, multi-channel campaigns.

Key Responsibilities:

Client Leadership & Relationship Management

  • Act as the senior point of contact for key clients, building trusted, long-term partnerships
  • Understand client business objectives and proactively identify opportunities for growth
  • Deliver strategic guidance across integrated communications, including print, digital and CRM
  • Lead regular client reviews, presenting performance insights and future recommendations

Strategic & Data-Driven Thinking

  • Interpret and leverage data to inform campaign strategy, optimisation, and reporting
  • Apply a strong analytical mindset to evaluate performance and drive continuous improvement
  • Translate complex data insights into clear, actionable recommendations for clients
  • Ensure CRM and digital strategies are aligned with wider marketing objectives
  • Provide the client with a view of wider ITG activity on a regular basis and suggest innovative ideas that will add value to the customer

Project & Operational Management

  • Oversee the end-to-end delivery of multiple, complex projects across channels
  • Ensure projects are delivered on time, within budget, and to the highest quality standards
  • Implement robust processes and workflows to drive efficiency and consistency
  • Manage risk, troubleshoot challenges, and maintain momentum across all workstreams
  • Provide hands-on support to CRM and Print Management team members during peak activity and holiday periods.

Cross-Functional Collaboration & Team Leadership

  • Bring together internal teams (strategy, creative, data, production, and technology) to deliver integrated solutions
  • Align stakeholders around clear objectives, timelines, and deliverables
  • Foster a collaborative, solutions-oriented team environment
  • Managing and mentoring account managers, operational staff, and production teams.

Commercial, Financial Management & Reporting

  • Own client budgets, forecasts, and revenue targets
  • Identify opportunities to grow accounts through upsell and cross-sell initiatives
  • Ensure strong financial governance and profitability across projects
  • Ensure commercial and performance activity is reported to the client on a regular basis.

Essential

  • Significant experience in an Account Director or senior client services role, ideally within an agency or integrated marketing environment
  • Proven experience across print, digital, and CRM marketing
  • Strong analytical and data interpretation skills, with the ability to influence decision-making
  • Demonstrated expertise in project management and operational delivery
  • Excellent client relationship and stakeholder management skills
  • Ability to manage multiple complex projects simultaneously
  • Commercially aware, with strong budget and revenue management experience

Desirable

  • Experience working with marketing automation or CRM platforms
  • Familiarity with data segmentation, customer journey mapping, and campaign personalisation
  • Experience in highly regulated or data-rich industries

Personal Attributes

  • Strategic thinker with a hands-on, delivery-focused mindset
  • Highly organised with exceptional attention to detail
  • Confident communicator and presenter
  • Collaborative leader who can inspire and align teams

Work’s a treat!

Perks at ITG — alongside a competitive salary, here's what you can look forward to:

  • Time off that works for you — 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days.
  • Flexibility & lifestyle — Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year.
  • Family & life milestones — Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support.
  • Financial perks — Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities.
  • Growth & recognition — Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500.
  • Community & wellbeing — Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships.

What next? Like what you see? Drop us your application and someone from our team will be in touch.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.


What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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Related keywords

Integrated MarketingCRMDigital MarketingPrint MarketingMarketing AutomationData SegmentationCustomer Journey MappingCampaign PersonalisationAccount ManagementClient ServicesFinancial ForecastingUpsellingCross-sellingStakeholder ManagementOperational DeliveryMulti-channel Campaigns

About Inspired Thinking Group (ITG)

LinkedInVisit site
Industry
Marketing Services
Company size
1,001-5,000 employees
Founded
2009
Headquarters
London, England
LinkedIn followers
120,621
Total funding
$5M

ITG is the world’s leading AI-powered, agile content company. We support major brands across the globe to use AI to make their marketing operations more effective — turning big ideas into Halo content that’s delivered better, faster, and at a lower cost. Our four pillars define how our clients get the most out of our solutions, through a blended model including: Capture: Leveraging AI and AR to more efficiently capture content for personalization at scale. Create: Using our proprietary, AI-powered Halo Intelligence product to inform how we create channel-specific, custom content at scale that drives growth and brand consistency. Automate: From briefs, workflows and DAM to content versioning, translations, dynamic metatagging, and more — a full suite of AI-powered tools delivered via our Gartner-leading Content Marketing Platform, Storyteq®. Integrate: Unlock hidden efficiencies and greater content personalization by unifying your data sources, marketing technologies, and AI in one simplified marketing ecosystem. ITG has a global footprint of 2,000+ employees located in 22 offices around the world. Our culture of kindness ensures that we are combining human understanding with AI-powered innovation in everything we do, every day. Together, we simplify the complicated, automate the tedious, and create the beautiful.

Offices: 10 Bloomsbury Way, London, England WC1A 2SL, GB · 315 Fort Dunlop, Birmingham, West Midlands B24 9FD, GB · 33 Irving Place, New York, NY NY 10003, US · 68-78, Vijzelstraat, Amsterdam 2584, NL

Content MarketingCRMAdvertising PlatformsConsultingSoftwareContent CreatorsMarketing AutomationAdvertisingCreative AgencyDigital Marketing
View all jobs at Inspired Thinking Group (ITG)

About Inspired Thinking Group (ITG)

LinkedInVisit site
Industry
Marketing Services
Company size
1,001-5,000 employees
Founded
2009
Headquarters
London, England
LinkedIn followers
120,621
Total funding
$5M

ITG is the world’s leading AI-powered, agile content company. We support major brands across the globe to use AI to make their marketing operations more effective — turning big ideas into Halo content that’s delivered better, faster, and at a lower cost. Our four pillars define how our clients get the most out of our solutions, through a blended model including: Capture: Leveraging AI and AR to more efficiently capture content for personalization at scale. Create: Using our proprietary, AI-powered Halo Intelligence product to inform how we create channel-specific, custom content at scale that drives growth and brand consistency. Automate: From briefs, workflows and DAM to content versioning, translations, dynamic metatagging, and more — a full suite of AI-powered tools delivered via our Gartner-leading Content Marketing Platform, Storyteq®. Integrate: Unlock hidden efficiencies and greater content personalization by unifying your data sources, marketing technologies, and AI in one simplified marketing ecosystem. ITG has a global footprint of 2,000+ employees located in 22 offices around the world. Our culture of kindness ensures that we are combining human understanding with AI-powered innovation in everything we do, every day. Together, we simplify the complicated, automate the tedious, and create the beautiful.

Offices: 10 Bloomsbury Way, London, England WC1A 2SL, GB · 315 Fort Dunlop, Birmingham, West Midlands B24 9FD, GB · 33 Irving Place, New York, NY NY 10003, US · 68-78, Vijzelstraat, Amsterdam 2584, NL

Content MarketingCRMAdvertising PlatformsConsultingSoftwareContent CreatorsMarketing AutomationAdvertisingCreative AgencyDigital Marketing
View all jobs at Inspired Thinking Group (ITG)

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