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Skill required: Workforce Data Admin - HR Service Delivery
Designation: HR Service Delivery Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs The Workforce Data Administration (WFDA) Associate is responsible for managing employee lifecycle transactions and maintaining accurate employee data within HR systems. The role supports global HR operations by processing requests, ensuring data quality, and delivering services in accordance with defined SLAs and compliance standards. Process and strategy of providing and managing human resources services and information to employees within an organization. This encompasses various aspects, including employee support, benefits administration, onboarding, payroll, and other HR related functions
What are we looking for? Process end-to-end employee lifecycle transactions, including: New hire onboarding Employee data changes Promotions and transfers Leave and absence administration Benefits administration Offboarding and exit management Maintain employee and organizational data in HR systems (e.g., Workday, SAP HR). Validate HR requests and supporting documentation for accuracy and completeness. Resolve employee and manager queries through ticketing systems, email, or phone. Ensure adherence to SLAs, quality metrics, and data privacy requirements. Perform quality checks and root cause analysis to improve process efficiency. Maintain process documentation and update standard operating procedures (SOPs). Coordinate with internal HR teams and external stakeholders to resolve complex cases. Required Skills 1–3 years of experience in HR Operations or Shared Services. Knowledge of employee lifecycle processes and workforce administration. Experience with HRMS platforms such as Workday, SAP HR, Oracle HCM, or SuccessFactors. Good working knowledge of MS Excel and MS Office. Strong analytical, organizational, and problem-solving skills. Excellent written and verbal communication. High attention to detail and commitment to data accuracy. Ability to work in rotational shifts and a fast-paced environment.
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shiftsAny Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.