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The Housekeeping Supervisor oversees daily operations, ensuring guest rooms and public spaces meet high cleanliness and quality standards. They are responsible for training staff, scheduling daily tasks, and coordinating maintenance work orders.
Candidates must have previous supervisory experience in hotel housekeeping and strong leadership abilities. Proficiency with housekeeping management systems is preferred, along with the ability to work a flexible schedule including weekends and holidays.
Housekeeping Supervisor
Hotel Phoenix at Centennial Yards – Atlanta, GA
Company Overview
Hotel Phoenix at Centennial Yards is an independent boutique hotel committed to
delivering authentic hospitality and creating an environment where both guests and
associates feel valued and inspired. Rooted in the spirit of Atlanta, we foster a
workplace culture built on collaboration, integrity, and growth.
Position Purpose
We are seeking a motivated and hands-on Housekeeping Supervisor to oversee daily
operations of the housekeeping team. This role ensures that all guest rooms and public
spaces are maintained to the highest standards of cleanliness, presentation, and guest
satisfaction.
Key Responsibilities
• Supervise and inspect guest rooms, public areas, and back-of-house spaces for
cleanliness and quality.
• Inspect the work of a team of Room Attendants and House Attendants
responsible for the cleaning and upkeep of a specific area of the hotel. Trains
and coaches the staff.
• Schedules work to be done daily and monitors each Room Attendant’s daily
progress. Inspect complete rooms to ensure that all standards have been
met. When standards have been missed, it brings employees back to room to
correct the deficiency. Coordinates work orders in assigned section. Follow up
to be sure work is completed. Releases checkout rooms to be sold.
• Monitors the performance of House Attendants. Assures that there are sufficient
supplies on the guest floors. Checks cleanliness of guest corridors, stairwells,
elevators and Linen Closets.
• Communicate effectively with Front Office and Engineering regarding room
status and maintenance issues.
• Execute inventories of linens and all housekeeping supplies.
• Works harmoniously and professionally with co-workers and supervisors.
Requirements
• Previous supervisory experience in hotel housekeeping required.
• Strong leadership and organizational skills.
• Eye for detail and commitment to quality standards.
• Proficiency with housekeeping management systems preferred.
• Flexible availability to include weekends and holidays.
Centennial Yards' Premier Hotel
Opening Fall 2025, Hotel Phoenix stands at the heart of one of Downtown Atlanta’s most ambitious developments. As Centennial Yards’ premier hotel, modern luxury blends seamlessly with Atlanta’s rich culture and warm Southern hospitality. With thoughtfully designed accommodations, elevated dining, a vibrant outdoor pool and event lawn, and over 15,000 square feet of versatile event space, the hotel serves as a dynamic destination for both travelers and locals. Ideally located across from Mercedes-Benz Stadium and within walking distance of the Georgia World Congress Center, Centennial Olympic Park and Castlebury Hill, the iconic property puts you in heart of the city.
Offices: 70 Centennial Olympic Park Dr NW, Atlanta, GA 30303, US
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