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$80k–$85k/yr
Full-time
professional certificate
Comprehensive Medical, Dental, Vision, Health Savings Account, 401(k) plan, Paid Time Off
Posted 11d ago
~40 hrs/week
Responsibilities
The Service Manager coordinates and supervises daily maintenance activities, including staff management and vendor relations, to ensure the property remains safe and attractive. They are responsible for completing service requests, managing apartment turnovers, and overseeing capital improvement projects.
Requirements
Candidates must have at least 5 years of residential service management experience and expertise in managing 300+ units. Required certifications include HVAC, CFC, and an electrical technician's license.
Full job description
Paradigm, through our independent real estate development, construction and property management companies, delivers a full range of real estate services. Our goal at Paradigm is to create a workplace built on teamwork, respect, and authenticity. Empowering our employees to pursue the company mission, to utilize our hard work, integrity, intelligence and experience to deliver the highest level of value and satisfaction to our residents, investors, customers and employees. We encourage our teams to be the difference!
We are looking for a Service Manager to coordinate and supervise daily assignments and activities of our maintenance staff to ensure clean, orderly, safe, sound, and attractive conditions at one of our luxury apartment communities in Alexandria, VA.
What the Service Manager will be doing: • Managing department, maintenance staff and contracted staff, as well as vendor/contractor relations. • Completing maintenance service requests to include electrical, plumbing, carpentry, painting, HVAC, and appliance repairs, as well as overall managing of department service requests. • Managing apartment turnover and property inspections and coordinating capital improvements and maintenance projects. • Working on-call maintenance service rotation; handling weather-related and other property emergencies. • Ensure compliance with federal and local housing laws. This also involves preparing reports and maintaining accurate records.
What the Service Manager will need to succeed: • 5+ years of successful experience as a residential service manager. • Expertise in managing 300 units or more. • HVAC, CFC, and electrical technician’s license required. • Experience with property management software, Entrata experience preferred. • Medium/heavy work requiring prolonged/repeated standing, walking, climbing, stooping, kneeling, crouching, lifting 100lbs max, with frequent lift/carry up to 50 lbs; climb vertical ladders and work at heights of varying degrees; able to work indoors and outdoors in all types of weather. • Strong interpersonal communication skills, bi-lingual English/Spanish a plus; good written communication, organizational, and time management skills. • Reliable transportation, valid driver’s license, and auto insurance; access to the property within 30 minutes for on-call maintenance service requests.
What we offer our Service Managers: • Pay Range $80,000 - $85,000 • Comprehensive Medical with multiple Dental and Vision options. • Health Savings Account with employer contribution. • 401(k) plan with employer match and generous vesting schedule. • Paid Time Off leave, escalating with length of service. • Recognition awards and employee referral bonuses. • Housing discount available. • Free on-site parking during work hours. • In-house professional training and a ‘Promote from Within’ company culture.
Candidates will receive consideration for all positions without regard to race, color, religion, gender, national origin, age, familial, disability or veteran status, genetic information, or any other legally protected status.
Related keywords
Service ManagerMaintenanceProperty ManagementHVACCFCElectricalPlumbingCarpentryEntrataCapital ImprovementsVendor RelationsResidentialSafety ComplianceOn-callApartment Turnover
Paradigm's vision for all our communities is to create high-quality housing that makes a difference in how people live. Through our separate real estate development, construction services, and property management companies, we deliver a full range of real estate services to our residents, customers and clients in the mid-Atlantic region.
The principals of our companies have worked together for more than 20 years and are invested in the quality of work we produce and the reputation we earn. Our focus on producing quality housing in urban communities has evolved into a position of leadership in the industry regarding efficient design, green building technology, and the integration of affordable housing into market-rate residential locations.
From the award-winning customer service of our property management group, to the track record of consistent high-quality performance by our construction companies and the excellence and high value of communities created by the Paradigm real estate development team, we are committed to innovation and leadership for the benefit of the residents and communities in which we work.
Offices: 1515 N Courthouse Rd, Suite 600, Arlington, Virginia 22201, US
Property ManagementConstruction Servicesand Real Estate DevelopmentConstructionProperty ManagementReal Estate